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“Much MUCH better inside than out, a lovely hotel”

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Hotel Du Lac Congress Center & Spa
Ranked #2 of 30 Hotels in Ioannina
Certificate of Excellence
Reviewed March 3, 2014

We booked this hotel for a one night stay this weekend and I have to say we were a bit disappointed when we pulled up outside - I thought, um this is not 5 star.....but then you go inside and it IS beautiful. Wonderful, spacious, elegant lobby with bar, comfy seating areas and really helpful staff. The room we booked - a lake view room - we did change, as it was on the ground floor and the lake view we didn't consider to be worth the extra money PLUS it was in a different building so you had to walk outside (in the rain) to get to the bar, restaurant, spa etc. So, we changed to a standard room in the main building and it was wonderful. Large, well-furnished, no noise disturbance from other rooms. The bathroom was a bit old-fashioned, but it was all very clean.
The formal restaurant was beautifully furnished, the food was wonderful, service great. The breakfast was PHENOMENAL, the best I have ever seen in a hotel, with a huge selection of cooked breakfast, cereals, cakes, croissants, yoghurts with all the trimmings etc etc.
The spa was excellent, well-laid out and equipped, towels, robes, slippers, fruit, water etc everywhere, decent size pool, and the treatments very professionally administered. Would have been nice to have the spa open in the mornings too (it opened at 1pm) as we would have liked to use it before we checked out, but a minor point.

The only negatives: there was no wifi in the bedrooms, which should be as standard in a 5-star hotel. To use the spa, you have to go the basement and walk past all the function/event rooms. Not so bad maybe, but we were in our robes and there was a wedding party in the room next to the spa - the bride was right outside as we walked past having photographs taken and we received some very strange looks and laughs from guests. Bit uncomfortable, and I'm sure the bride would have preferred not to have strangers right there with her and her party. Maybe the spa could have a more suitable entrance.

But all in all a wonderful hotel, good value for money.

Room Tip: Lake view rooms on the ground floor not really worth the extra money
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  • Stayed: March 2014, traveled as a couple
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Thank Jane F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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123 - 129 of 484 reviews

Reviewed February 22, 2014

This is my favorite hotel in Ioannina. Located a step away from the lake and just 10 minutes walking distance from the city center. It is a pleasure to stay in Hotel DU LAC adn you will wish to have more time to enjoy an endless accommodation. The rooms furnished on traditional classic style. Lobby is well knowm for the hospitality and picturesque view to the lake and mountain Mitsikeli. Don't forget to get your track suit in order to go for jogging (burn the calories that you will receive from the nice food of teh city restaurants) on the lake bank. Free WiFi everywhere in Hotel. Breakfast offers a variety of "Very High Quality" foods (local and international). Strongly advise to enjoy your breakfast next to teh swimming pool.

Room Tip: A room with view to the lake is a tip that you can prioritize.....
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  • Stayed: December 2013, traveled on business
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1  Thank Giorgos1331
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 6, 2014

Although it takes abt 15 minutes from the hotel to get to the centre of Ioannina, the distance is compensated by the wonderful view of the lake. The rooms are spacious, and a fragrance of freshness hits you when you enter the room. Very clean - nice marble bath- excellent amenities. I was there on a business trip and the hotel was rather empty on a week day. However, breakfast had a huge variety for so few people. Furthermore, we dined in the hotel. The food was excellent and the service very-very polite! I would definitely go again!

  • Stayed: January 2014, traveled on business
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Thank Magdali
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 26, 2013

I stayed at the Du Lac hotel when it just opened or had just been renovated, years ago. When we had no hot water in the bathroom, the staff told us sorry, we have just opened, there seems to be a problem with the hot water. Ok, these things happen, we were only there for one night, so no big problem.
I stayed at the Du Lac again last weekend, despite my husbands warning not to stay at what we had baptised the 5 star hotel without hot water. On Saturday morning 9 am, I took a shower and guess what...the water was just lukewarm enough to get a quick wash. I took a shower again at 5 pm, this time the water was hot. I wanted to shower again before going to bed on Sunday morning 2 am, again no hot water. Temperatures in Ioannina are below zero at this time of the year. We had walked back to the hotel, were cold and wanted a hot shower before going to sleep. My friend called the reception, around 3 the technician came and said there was a problem with the hot water... Indeed, the next morning we had a hot shower. The hotel is very nice, the rooms spacious, the breakfast really nice, etc. But for me, 2 things are the most important in a hotel : a clean good bed and a hot shower. If I don't have that, I am not happy, especially in a so called 5 star hotel. When we complained the next day at the reception, we only got some sarcastic reply that the manager was not there and that anyway we would not get a discount on the room price. I will definitely not go back.

  • Stayed: December 2013, traveled with friends
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1  Thank ilse r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 13, 2013 via mobile

I had stayed at thus hotel many yeras ago and the experience I enjoyed was far away from good. The hotel know has been fully renovated and the service is very good. The rooms are quite large and the view to the lake is fantastic.

Stayed: December 2013, traveled with friends
2  Thank Damianos C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 25, 2013

The structure is well maintained. It looks like new. Service is great as well. The only negative part was the room service. I’ve called twice during the day however there was no answer. breakfast is also in a good level. sourly will be the first choice when i am visit ioannina again,

  • Stayed: September 2013, traveled as a couple
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Thank sakis031
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 22, 2013 via mobile

Hotel Du Lac is perfectly situated close to the lake and some of it's rooms have a lake view.
The fantastic architecture job which has been done shows a respect to the traditional architectural forms of the area.
Their service especially at the reception is great. The rooms are really big, very clean and they offer everything you need except one thing, they do not have Wi-Fi, which is strange when you call yourself "Congress Center" and this means that a lot of businessmen will be your customers.
The breakfast is decent but it could be much better regarding variety as we speak for a five stars hotel.
To conclude this is a really nice hotel at Ioannina and there are only some small details to be improved.

Stayed: October 2013, traveled on business
Thank tasospapadakis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Du Lac Congress Center & Spa

Address: A. Miaouli | Ikkou, Ioannina 452 21, Greece
Phone Number:
Location: Greece > Epirus > Ioannina Region > Ioannina
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Ioannina
#2 Romantic Hotel in Ioannina
#2 Luxury Hotel in Ioannina
#3 Family Hotel in Ioannina
#3 Business Hotel in Ioannina
Price Range: $100 - $235 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Du Lac Congress Center & Spa 5*
Number of rooms: 170
Official Description (provided by the hotel):
Hotel Du Lac Congress Center & Spa is situated next to Pamvotis Lake, the lake of legends and traditions, in the capital of Epirus, Ioannina. It is one of the most modern hotels in Greece offering an advanced technological conference center. ... more   less 
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Also Known As:
Hotel Du Lac & Congress Ioannina
Hotel Du Lac And Congress Center

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