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Reviews (673)
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Reviewed October 15, 2012

Stayed from 6 Oct for 1 week. Was a bit worried after reading some reviews . The flight going on a first choice plane was cramped and you even had to pay for water . My heart sank thinking is the rest of the holiday going to be as bad but once we were there I loved it..The pools and gardens were beautiful and our Junior suite was clean and spacious with a lovely sea view. Had no kettle in room but mentioned this at reception and one was brought to our room within the hour. 6 pm late checkout was free. .
All the staff spoke perfect English and were helpful and friendly, The all inclusive beer wine lemonade tea coffee and water were fine . Didn't try others.Everyone took their water empty bottles to the pool bar were they were refilled free for you as part of all inclusive.
Breakfast was good . There were lovely salads at every meal with assorted cheeses. The evening meals weren't 5* but there was always plenty of choice. Even though I hate lamb ,minced beef and fish. I always found plenty to eat though the meals felt a bit repetitive.
Reception have bus time tables printed out for guests and buses were very cheap..
We had lovely weather and enjoyed it so much we didn't want to come home.!

  • Stayed: October 2012, traveled as a couple
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1  Thank dack840
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 12, 2012

Our holiday was great - we got back this early this morning. We were also really worried about recent reviews having booked an excellent package through Secret Escapes, so much so that I emailed the hotel directly. Their response was fast, friendly, reassuring & polite.
On arrival we had a junior suite - room 6216. Great room, great view & balcony, good quality furnishings, a safe, lots of wardrobe space, lovely bathroom & shower, air con, clean, quiet, & the nearby pool was lovely too.
Only slight downside is that yes - the beds are very hard, but we slept OK.
The complex is very well planned, clean & excellently maintained, with loads of sun beds & little areas & separate pools. The main pool is huge & well used by families & groups; it has a pool bar & jaccuzi, whilst the other pool areas are quieter & better for couples.
There are tennis courts, basketball courts, a well equipped gym, table tennis table, & a 25metre laned swimming pool as well.
The staff without exception were great - friendly & helpful (& all were multi lingual).
The food was also good. There are 2 a'la carte restaurants - the Italian reached from the main reception, & the Greek Taverna down by the beach, as well as the main restaurant. We did not have a bad meal all week, we found plenty of variety, & the chefs cooked up some lovely tasty dishes, like zucchini roasted in garlic oil & topped with baked beef tomato & feta cheese - lovely!
The all inclusive red & white wines were also surprisingly drinkable, although the rose was a bit sweet for us. It would be good to have Greek coffee included on the all inclusive as well.
The hotel staff work very hard to keep their guests happy, & all respond well to friendly greetings & please & thank you's - somewhat lacking from some guests!
The beach was OK, but you do have to pay for the sun beds provided on the beach; we didn't see the point with all the pool beds available.
The only downside for us was the smell of sewage on several evenings near our room - but we are not sure where the smell was coming from.
Tam Tam bar/restaurant just along the beach is worth a visit, & we hired a car for a day looking around the island, from Kosmos (based in the hotel) - also all good.
Spa - we didn't use it as the weather was too nice, but we did have a nose around - it doesn't look as welcoming or exclusive as some I've seen - but I've also seen worse!
The receptionists were extremely helpful with anything they were asked, & the late check out we had in our package made things so very easy & stress free.
The hotel also sent a bottle of wine to our room as it was my birthday whilst we were there - a nice surprise.
Overall, a stress free, very pleasant & relaxing holiday.

Room Tip: If you want quiet ask for rooms numbered 6000 or 7000, blocks 2000 are nearest to the main pool & evening kids entertainment.
  • Stayed: October 2012, traveled as a couple
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1  Thank Ducatibabe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 3, 2012 via mobile

Take away the irritation and disruption of being assigned lesser rooms, no kettle, empty mini bar, no DVD, no robes, smell of sewage, tasteless drinks, average food and heavily restricted "all inclusive" and you're left with .... well not very much at all. So just hope you meet some really enjoyable, excellent fellow guests and your holiday may just have a chance. Oh, and one other thing, take mosquito repellent / after bite.
Finally, have to mention the staff who on the whole were excellent. Special mention to the girl behind reception with the gorgeous smile that lent me her own personal phone charger every single day. Thank you - a credit to the hotel that doesn't really have much credit going for it at all in other shapes and forms.
Raj

  • Stayed: September 2012
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2  Thank RajeevD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 3, 2012

I would like to thank for Groupon for the offer, best ever hotel, it was my honeymoon, they have did a free upgrade, nice food, clean and friendly staff, i was scared reading all the old comments, PLEASE DO NOT TRUST THEM...
- Thomas Pathma

Room Tip: Ask for a sea view room,
  • Stayed: September 2012, traveled as a couple
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2  Thank thomasvino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 3, 2012

Welcomed on arrival and shown to our suites vis golf cart. Introduced to the suite. Very roomy and comfortable. All inclusive food covered all tastes, beer was cold, wine fine, no gin and tonics. However, with all the facilities and friendly staff we had a great holiday and would reccomend it to friends and family

Room Tip: Our room overlooked the pool bar and was close to everything
  • Stayed: September 2012, traveled with friends
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2  Thank Mike B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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