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Review Highlights
Fantastic Boat and Service!

We were looking for a last minute private catamaran cruise for a party of 10. I went through a... read more

Reviewed 1 week ago
Saysum
,
Redlands, California
Best Boat Day Ever....

We booked the catamaran Madicon for a day charter from 10-4 for 4 people and honestly had the best... read more

Reviewed August 28, 2019
CRSDAL
,
Dallas, Texas
via mobile
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Reviewed August 30, 2019

Our group booked a private charter with VIP Sailing of Santorini and had a terrible experience that ruined our only free day on the island. We were stonewalled in attempts to discuss this or seek a partial refund. Because we negotiated a deal to pay in cash, we were left without any recourse.

Do NOT book with VIP Sailing, and if you do, use a credit card!

Here are some of the issues:

1) It did not go to Thirasia or Oia as promised and agreed in writing. Our itinerary specified sunset in Oia from 7-8pm. This was the primary (if not the only) reason we decided to book this cruise. Instead, we did not go any further than the New Volcano.

2) The brochure and our hotel concierge said we had 3 private staterooms to use. We were not allowed in the staterooms (except for a brief moment to change).

3) The brochure and our hotel concierge said we could shower - we were not permitted a shower.

4) The brochure says we could customize food preferences. We had very specific preferences - we do not eat seafood/shellfish. We told this to our concierge and we saw it was written on the order form. It was clear, when we were on board, that this information was either not conveyed to our captain/host, or was ignored. When we informed them of our food restrictions, they were surprised. All we had for dinner was a very basic chicken + rice and some dips. Instead of customizing the menu, they simply didn't serve the food we couldn't eat, and we left the cruise still hungry. The brochure lists dessert - we were not given a dessert.

We spent a significant amount of money, with the intention of spending the day at sea and seeing sunset from Oia. In fact, we only had 1 full day in Santorini, and committed to this trip. We did not get close to Oia or see sunset from there. Had we been properly informed we would not have booked this trip.

After disembarking there was no employee to speak with. We were then stonewalled by the company when we called, texted/whatsapp'd and emailed.

Date of experience: August 2019
Thank nyctraveler7001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 28, 2019 via mobile

We booked the catamaran Madicon for a day charter from 10-4 for 4 people and honestly had the best time. Great crew, great food, impeccable service and we could not have loved it more. We have done quite a few of these over the years and this was top of the list. The boat is amazing and overall we could not recommend it more. It was our vacation splurge and they did not disappoint.

Date of experience: August 2019
Thank CRSDAL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 4, 2019

It was a very nice evening with good food, great service and very nice staff.
Highly recommended to everyone. Beautiful view of the Sunset, Music for dancing and nice stops around the island.

Date of experience: August 2019
Thank lauraerb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 3, 2019

Worth the price! The saying you get what you pay for is very true with VIP sailing. All though the boat can take up to 11 or so guests, at no point was it crowded on the boat. We felt extra special passing by other boats filled to the brim with passengers on much older boats, while we cruised by on the 5 month old vessel with plenty of space to lounge around.

Our sailors, Nikos and Aris were very polite and professional, taking time to point out some of the local sites and beaches, even offering to help take pictures of our family.

Our Hostess Demi went the extra mile to make the food taste great, while making sure any and all accommodations were met. She made us feel like family.

Our skipper Bobis let us have the option of swimming in the hot springs (which didn’t look clean) or go to a cleaner location... after stopping twice already for snorkeling and swimming at two previous locations, we chose to go to the cleaner location, which was well worth it.

Over all, this was a perfect ending to our Greek adventure. We will definitely do this again, and recommend their tour to anyone thinking of coming to Santorini.

Date of experience: August 2019
Thank Tagalakbay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 29, 2019 via mobile

I booked a sunset cruise around Santorini. Getting to the peer was a little disorganized, but once on board the mono-hull boat, all of that was forgotten. The captain Mr. "T" and his shipmate Natalia were wonderful hosts. They made us feel right at home on our private tour, allowing us to stay or leave various stops at our discretion. I liked how Natalia gave history of the various sites, and I appreciated the captain using the sails when I asked him to. So, we were really sailing, and not just using the engine. A great experience, since we had never sailed before. The food tasted great and was nice and hot when it was served. Natalia also gave my kids snacks when they got hungry before dinner. This was a great cruise with a great crew. Thank you both for a memorable experience.

Date of experience: July 2019
Thank Kevin s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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