We spent 2 weeks in this fabulous Villa 6 adults and 4 children ages 12 years 8 5 and 3 years old.It had something for everyone,fantastic views of the ocean and Rethymnon castle and harbour.B.BQ as the sun sets The pool was perfect for the kids as was the cinema room to enable them to have time out of the sun.The pool was cleaned every day and gardens tended to.The Villa was cleaned twice a week and fresh bed linen towels and pool towels provided.Close enough to walk to the beach in about 10 to 15 mins and the old town in about 20 mins.Although we had a car between us to save the kids the hill back to the Villa.Taxis from the old town were 6euros for 4 people.The Owner Natasha was brilliant,,when we arrived there were groceries there for us and as we had arrived late at night the next morning she arrived with croissants and pasties.She even went out of her way to retrieve a child's buggy we had somehow left at Chania airport.Also lending us one of her own.Kostas and Sophia from Etouri vacation rental management were exceptionally professional from the time we first enquired about the Villa replying to any email we sent within a couple of hours.They recommended the Cretan Taxi service for our transfers and again they were exceptional although we arrived 2 hours late they were there in arrivals and transported us in a luxury Mercedes bus also for our return to the airport picking us up from the Baya beach club where we spent the day on Kostas recommendation as we had to be out of the villa by 11am.
The Villa was exceptional and we would love to return one day and if we return to Crete we would definitely book through Kostas and Etouri we had a fantastic time
Where do I start? Three families (two of 2 x adults and 2 kids and mum and dad) so 10 in total. The villa is even better than the photos, how many times have you booked and the photos make it look better than it actually is? Not here - it's every bit as luxurious and spacious, all the families had plenty of room and every one had their own en suite and wardrobe space. The design/style is very modern and has been so well thought through, the owners had literally thought of everything and the attention to detail was impressive. From BBQ utensils in the alfresco dining (which is a picture in itself!) to children's toys and games. Plenty of power sockets and even a Bluetooth speaker. Electric shutters in the bedrooms so you not only feel the kids are safe but you get the best night sleep. The pool is perfect, the sun area is wonderful at sunset! The games room is self contained with fridge and outdoor plates and glasses, the movie room came in handy when the kids were tired. Location- again far enough from the hustle and bustle of Rethymno but close enough to access the beach and beautiful old town. The villa was exceptional but the thing I loved the most was the way Kostas as created such a supportive network when you are away. so simple, you picked up the phone and Sophie was there to answer all our questions - she was amazing - taxi, boat tours, advice, perfect English, excellent communication skills and we felt so well supported. Thanks to Kostas for organising the Baja club too! We had a late check out but not a problem as we spent the day at the beach club, all arranged and sorted in advance - this was so helpful with the little ones! cannot speak highly enough and recommend this villa and the team, but my final thanks to Natasha, we felt like we were friends by the end of the fortnight, she was so helpful & reassuring, she even had someone collect the buggy we left at the airport, but so much more, water & wine when we arrived, fresh pastries & nothing ever too much trouble. Your villa is spectacular and your customer service and friendship was even better! Efharisto, Yamas!
The vacation we were at Villa Naja was perfect. From the beginning to the end, the communication to the landlord was excellent. The house was beautiful. Thank you for the wonderful vacation and I recommend it further.
I sit here on our last day in this amazing find. From the time of booking the owners are on hand to help with anything, very quick response to emails. When we arrived and the gates opened up we knew we had found somewhere to relax for a week. The villa has everything, pool is cleaned everyday, cleaners came half way through the week. The place is spotless. A short walk down the town, nice walk along to the old town which can not be missed. Bedrooms are comfortable, with a great ratio of bathrooms. Kitchen is very well equipped and the outside pizza is a must to try. Would definitely loved to come back one day. Thank you for a fantastic first trip to rethymno and making us feel very welcome.
Beautiful, luxury villa in a superb location within walking distance of Rethymon. The villa was outstanding in every way and was everything we could wish for. It had a stunning pool area, a great games and cinema room to keep the young ones entertained and more importantly, fantastic views from almost every room in the house.
What a fantastic villa! The pictures show the property in great detail and it is every bit as good as it looks. The house is immaculate as if it has just been built, clean, bright and airy, with stunning views from every room and of course, the fantastic pool. Fully equipped with great airconditioning throughout and so much attention to detail. The property is a 15 minute walk (or 3 minute drive!) to the beach yet enjoys seclusion with far reaching views over the coastline and Rethymnon town.
From start to finish, Kostas and Sophia at Etuori have been highly professional and extremely helpful, including the concierge service for booking taxi's, restaurants etc. Great beaches just outside of the town, high quality restaurants, professional watersports on the main beach and a house fit for celebrities, this is a special find for a luxury villa holiday with privacy whist in a bustling holiday resort.
Very highly recommended!!
Villa Naya was perfect for us. We were three families with kids, total of 9 persons. The youngest person was 3 and the oldest 83 years old. The staff were very helpful and went out of their way to help. They were always available to answer questions and very responsive both during the booking process and while we were there.
The villa was clean, well equipped and quiet. Everything far exceeded my expectations.