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“We got what we paid for (out of season)”
Review of Hotel Medusa

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Hotel Medusa
Ranked #67 of 165 Hotels in Rethymnon
Newport, United Kingdom
Level Contributor
82 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
“We got what we paid for (out of season)”
Reviewed April 12, 2014

We recently stayed at the Medusa Hotel for just a couple of nights, 3 nights to be exact.
We were on a short stay on the beautiful island of Crete and needed to stay in the resort of Rethymno as we had wedding business to deal with in that area.
As it was out of season (1st week of April) we weren't expecting the earth so on arriving and parking quite easily right outside we walked in to find locked doors. There was a sign on the door stating that if nobody was around we needed to call the number, we only had our mobiles which weren't registered to use abroad due to previous high bills on trips. There was a pay phone just outside the hotel but you need phone cards for all the phones on the island of Crete, after wandering and walking for over 30 mins we couldn't find anyone selling phone cards. Only by chance we found a travel agency who very kindly let us use their telephone to call the number on which we were told somebody would be at the door to let us in in 2 mins (albeit we were around a 10-15min walk away by now) and when we finally got to the hotel we were still stuck outside with nobody in sight. We were only let in when another guest was leaving so we were able to gain entry only to find out that everybody was on the top floor of the hotel doing maintenance (including receptionist).
We finally checked in, room 203, lovely sea view (which we paid extra for) and got unpacked and headed out for lunch. It wasn't until that evening we realised that there was just 2 other rooms being used and they were 202 and 204 (either side of us) in which the woman in 202 spent most of the early hours talking loudly on her phone and kept us awake!
We then had a problem with our toilet, it wouldn't flush after the first day for the remaining 2 days, for most of the day their was absolutely nobody about to complain too, luckily all the other empty rooms on our floor were left open so we were able to use a working toilet in one of those (not ideal)
The pool wasn't yet ready for use and was full of green, littered water which looked absolutely disgusting!
One positive was the cleanliness!
This hotel may be much better in peak season but we won't be back to find out I'm afraid ...

Room Tip: Make sure you pay the extra for a sea view, it's well worth it as the view is spectacular. If yo...
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  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank gristyuk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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63 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • Danish first
  • Dutch first
  • English first
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  • French first
  • German first
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English first
Vantaa, Finland
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed July 26, 2013

We didn't expect too much, so I can say that the hotel was a nice surprise. Studios have amazing sea/ coast line view. In kitchenette you have good kettles and some other basic stuff and normal size fridge but just one hotplate. Room is very basic but good and clean. The hotel itself is small, cozy and has welcoming atmosphere as the staff is friendly and nice. The pool is heated and very clean like whole pool area.
You have everything you need near, beach, markets, restaurants, bars, however the old town is 10 or 15 minutes walk away, which might also be a good thing, the streets are not packed with tourists near the hotel.
Highly recommended if you are not searching luxury.

Room Tip: Studios have seaview
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  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
3 Thank Piia P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Odense, Denmark
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed July 28, 2010

very nice hotel appartment on the beachfront with fantastic seaview.close to city and good staff,very clean and nice.pool and bar good and clean,

  • Stayed July 2009, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank hen1205
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gothenburg, Sweden
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 18, 2007

This was my first time to Greece and I must say I more than enjoyed it! The hotel was perfect! Just by the beach and near all the supermarkets and shops. About 2 km's from the old town which is quite OK, because you don't think about the fact that you're walking somewhere. There are so many cool things to see along the way!
Our booking didn't include breakfast, but with the price we got for one week, I can totally understand that. My dad paid 60 euros for himself, me and my sister to stay there for a week!!
The room was great too. We had a lovely sea view and it was always very nice and clean in there, and the people working there were very friendly!

I would definitely recommend people to stay here if they're going to Rethymnon!

  • Liked — The view from the room and the fact that it was so cheap!
  • Disliked — Sometimes at night you could hear the noise from the street.
  • Stayed June 2003, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank shagnes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Medusa

Property: Hotel Medusa
Address: S. Venizelou, Rethymnon, Crete 741 00, Greece
Location: Greece > Crete > Rethymnon Prefecture > Rethymnon
Amenities:
Bar / Lounge Kitchenette Swimming Pool
Hotel Style:
Ranked #67 of 165 Hotels in Rethymnon
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hotel Medusa 2.5*
Number of rooms: 40
Reservation Options:
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Also Known As:
Hotel Medusa Rethymnon, Crete

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