We stayed seven nights at the Palazzo. As we booked it via SLH we had certain expectations. We would've left after the 1st night had it not been that we had paid for a package (not cancelleable). The staff was great and helpful and the location couldn't have been better. The entrance to the Palazzo is enchanting and cozy, very much what one sees in the images on their website. However, the breakfast was lousy and cheap, the wifi wasn't covered in all parts of the buildings, the rooms themselves were very spartan (flat screens don't cost that much anymore) and the reception of the channels very poor, bathrooms could be charming if they were updated and had some pressure in the shower. The rooms just lacked character overall and the lay out needs to be redone. One important point too, is that the mattresses were not comfortable at all. If one can't sleep well, the stay doesn't get too much more enjoyable.
Anyway, the entrance (foyer) definitely is 4 star but as for the rest it's at the most a two star hotel. We hope that the owners cherish their employees as they make up for the lack of investment into the rooms by the owners. I would not recommend this to anyone. While we were in town and did some digging, we came to the conclusion that you'll find better places to stay at for the same price or less. Definitely not SLH material.
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- Also Known As:
- Palazzo Rimondi Rethymnon, Crete
- Palazzo Rimondi Hotel Rethymnon