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“Not so bad, but definitely not a 4 star”
Review of Achillion Palace

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Achillion Palace
Ranked #41 of 177 Hotels in Rethymnon
Certificate of Excellence
Reviewed July 1, 2013

The best thing about this hotel is its location, close to the beach and old town, although the view from the terrace was bad, as the hotel is facing a dusty street. Also most of the stuff are kind and professional, especially the girl at the reception and the man with glasses (I am sorry, but I don't know their names). The room was nothing special, but decent and cleaned daily, with air con which worked well. In fact, I must say that as our room is concerned the maids did the great job. The breakfast was more than adequate, with lots of variety to choose from.
As for the bad things, I would say that almost all of them have to do with the bathroom, which was extremely small. We didn't have hot water for two days (other guests told me that one day they didn't have water at all, luckily we spent that whole day in Chania). Our towels were not changed regulary, but again the maids were kind and always gave us the new towels, after asking for them. The worst thing was the behavior of the person working at the pool bar, who was extremely rude. Although we used pool area only for a few hours during our 10 days stay in the hotel, one day we were warned not to use separate sun umbrellas, although it was a plenty of them free, but instead to lie under one umbrella. What would happen if someone is in a single room? He/she could not use the umbrella at all.
All in all, I would not recommend this hotel, as it seems to me that for the price paid, you could get a much better acommodation in Rethymnon.

  • Stayed: June 2013, traveled as a couple
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1  Thank Belladona72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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103 - 109 of 282 reviews

Reviewed June 25, 2013

This hotel is terrible; the reception/conceirge area is dark and dingy and old fashioned.

The lift is small and horrible.

The corridors to the rooms are dark patterned carpet and dark and dingy corridors.

On entering the room, we found the following:-
• Too hot – rubbish air con
• Terrible views (overlooking backs of tatty building sites)
• Dark old fashioned furniture
• Dirty looking beds/bed linen
• Bathroom small and very unwelcoming, peeling wood off bathroom door, yellow (AND I MEAN YELLOW) water when you run it. Dirty toilet, horrible shower over bath.
• The balcony was horrible and small with cheap plastic table and chairs and a bucket catching the drips of running water from the air con pipe.

Needless to say, we checked out after being there a couple of hours and glad we didn’t have to stay, however they still made us pay for one nights stay even though we didn’t even stay there for more than a few hours as it was so horrendous.

Just glad we didnt have to stay there for the 3 nights which we had booked.

This hotel is terrible.

  • Stayed: June 2013, traveled with friends
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1  Thank claire_daniels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 22, 2013

This time we staid 14 days in Rethymnon and choosed this partly due to its good situation towards the old town - not too long from there where the main evening restaurants situate. Our room was on the 5th floor with a beautiful sea view. The room itself was not too big but we enjoyed it.
Lots of hotels were still closed during this period.
The hotel is clean and they changed the towels and cleaned the rooms every day.
The staff was very friendly.
The morning buffet was very good with many kinds of different things to eat.
During our stay the season had not started yet, which means that the beach was not open yet. Due to this we stayed a lot of time by the pool of the hotel and luckily we were the only persons to enjoy it. The pool is not big but big enough if you want to have a swim.

Room Tip: From the 5th floor you have a direct sea view.
See more room tips
  • Stayed: April 2013, traveled as a couple
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Thank heikki m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 28, 2012

We stayed at the hotel for 8 nights in August 2012 and enjoyed our stay very much. The hotel lives up to the official photographs and is clean, welcoming and comfortable with much needed air conditioning throughout. The buffet breakfast was great and was kept well stocked with a wide selection of dishes. The staff were also very friendly. The roof top pool was peaceful and a good size - perfect for couples and those wanting to really relax. The location is superb with the old town and the beach just a short walk away - no need for taxis or buses. Rethymnon is a delightful resort to stay in and we are hoping to return there and stay at the Achillion Palace next year.

  • Stayed: August 2012, traveled with family
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Thank Rachel W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 23, 2012

The hotel is at a good location, close to the city center. Hotel staff were helpful. However the hotel is not a 4 star hotel but can be considered a 3 star hotel. Small rooms with old style bathroom. Swimming pool is very small. Breakfast ok but not a 4 star hotel breakfast. Expensive for the services that it provides.

  • Stayed: August 2012, traveled as a couple
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1  Thank STELLA E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 1, 2012

A very nice hotel, renovated rooms, with all amenities in the rooms.
It is situated in a very nice location in the centre of Rethimnon, 5 minutes from the old town, with sea view from the 5th floor. In the 6th flooor there is a swimming pool and pool bar with nice view of the town and sea view. Close to rethimnon beaches.

  • Stayed: July 2012, traveled with friends
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Thank 9_Stalo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 10, 2011

Booked the Achillion Palace as a 4* hotel in a central location, but the images and description on websites should be checked as they are very misleading. It was clean, linen changed every 2days and clean towels every day, but it seemed like a back street hotel in a very dilapidated part of the town. They need to update the air con. - if it was on in the room (it worked), it blew out hot air on the balcony. There was no sea view from any of the rooms - all we could see was the back of other flats and a graffiti covered car park. Breakfast was of a 1* rating - not enough cups, not enough eggs, no bacon etc etc. It's a good job we are not pool lovers as the rooftop pool was horrendous!!!

Room Tip: Book another hotel!!
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  • Stayed: September 2011, traveled as a couple
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4  Thank Helen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Achillion Palace

Address: 27 K Giamboudaki Str, Rethymnon, Crete 741 00, Greece
Location: Greece > Crete > Rethymnon Prefecture > Rethymnon
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Room Service Swimming Pool
Hotel Style:
#14 Best Value Hotel in Rethymnon
#25 Luxury Hotel in Rethymnon
Price Range: $53 - $127 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Achillion Palace 4*
Number of rooms: 72
Official Description (provided by the hotel):
Welcome to ACHILLION PALACE, the most comfortable and friendly hotel in Rethymnon.It is situated in the most beautiful quarter of the city, just a breath away from the seafront and very close to the entrance to the old settlement, whose narrow streets lead to the imposing medieval castle and the picturesque Venetian port.Modern and well-organized, it perfectly blends unique comfort with the traditional Cretan hospitality and aspires to become the ideal base for your activities in the city or your escapes in the greater area.ACHILLION PALACE heartily welcomes you, ready to make your stay truly memorable. ... more   less 
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Also Known As:
Achillion Palace Hotel Rethymnon
Achillion Palace Rethymnon, Crete

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