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“Wonderful holidays” 5 of 5 bubbles
Review of Grecotel Creta Palace Hotel

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Grecotel Creta Palace Hotel
Ranked #11 of 167 Hotels in Rethymnon
Certificate of Excellence
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Wonderful holidays”
5 of 5 bubbles Reviewed July 13, 2014 via mobile

Feeling like coming home from the first moment.Friendly stuff, marvellous and fresh food. Excellent for children. Total relaxation. Nice evening programs. Sandy Nice beach suitable for children. Wonderful weather ( not too windy) Suites by the sea comfortable.Nothing to complain.

Stayed June 2014
Helpful?
1 Thank Pauliina S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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610 reviews from our community

Traveler rating
    350
    154
    74
    22
    10
See reviews for
302
197
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15
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Swedish first
  • Any
English first
Luzern
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed June 28, 2014

thanks to good rchitechture with a sireis of smaller villas, one does not realise the number of guests - exept at breakfst (gerat buffet). the villas with private are gerat - Even if there is no privacy at th private Pool. gerat beach, very friendly staff. many russian families, but well educated ones !! evening music at the Pool - varying styles - good Entertainment.
very Professional spa in beautifull rooms.
we wäre lucky enough to get a room-upgrade to private Pool - thanks !!

Room Tip: take a Pool Villa !
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  • Stayed June 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank wunschkind
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed June 18, 2014

This is a great hotel! It is one of the older Grecotels so the layout is slightly outdated and they are in the process of refurbishing some of the rooms, but the service makes this a great hotel. I was there with my elderly parents and the staff went to great lengths to make them feel comfortable and at home. Mr. Giorgios Skoulaxianos and his team do everything to help make your stay a great holiday. The envorinmetn is interesting with a good pool and beautiful beach. Highly recommended.

Room Tip: Beach side bungalows are nice.
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  • Stayed June 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Triumphwim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Giorgos S, General Manager at Grecotel Creta Palace Hotel, responded to this review, June 28, 2014
Dear Triumphwim,

my name is Giorgos Skoulaxinos, I'm the General Manager of Grecotel Creta Palace.

Thank you for your wonderful feedback on Tripadvisor, from which I was very happy to read that you enjoyed your holidays with us and especially mention the good service at the hotel.

As you mentioned, the environment of the hotel is unique, specially the beautiful beach, one of the cleanest in Europe (Blue Flag award 1994 – 2014) and for sure one of the biggest sand beach in Northern Crete.

Hoping to have the pleasure of welcoming you again at the Creta Palace, please do not hesitate
to contact me in advance (georgios.skoulaxinos@grecotel.com), in order to help you with any
room or accommodation wish you may have.


With best regards

Giorgos Skoulaxinos
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Norrkoping, Sweden
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed June 12, 2014

Nice beach and good facilities. Good standard on the hotel, especially the newest parts.
They will have to improve the service standard on the staff. Many of them spoke bad english witch led to many misunderstandings and often it took long time when you ordered something.

Room Tip: Better standard int the newer parts of the hotel
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  • Stayed June 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Filipiak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Giorgos S, General Manager at Grecotel Creta Palace Hotel, responded to this review, June 16, 2014
Dear Filipiak,

my name is Giorgos Skoulaxinos, I'm the General Manager of Grecotel Creta Palace.

Thank you for taking the time to write a feedback on Tripadvisor, from which I was very happy to read that you especially mentioned the nice beach and good facilities of the hotel.

We want you to know that all guest comments and suggestions are taken under careful consideration, as our goal is the constant improvement on the points each guest mentions.

Concerning the room tip you gave I would like to inform, that in the last 6 years the hotel is in renovation process and still updating. This year, one of the updates is the replacement of furniture in all bungalows, which has already been completed at 90%.

Hoping to have the opportunity to welcome you back to our hotel, please do not hesitate to contact me at my email address georgios.skoulaxinos@grecotel.com, in order to take personally care of your stay.


With best regards

Giorgos Skoulaxinos
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
SOUTHAMPTON
Level Contributor
20 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed June 12, 2014

Spent a week here last month -good selection of food -wine 5* prices as you would expect average £26 bottle ...Lovely grounds ,great to have the beach on your doorstop with plenty of free sunbeds .Didn't speak to many English people as there were a lot of Russian families there. Staff were very friendly .We were given a 2 bed roomed ground floor room on arrival -we had paid for a sea view room and as we arrived late at night didn't realise this until the next morning -we were shown a sea view room the next day but declined it as you couldn't see it very well .-so stayed put.. .It was nice to have our breakfast outside every day but one -as the weather had changed..Any questions please ask

Room Tip: Ground floor rooms are larger
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  • Stayed May 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Maldive3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
edinburgh
Level Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed June 10, 2014

We had an enjoyable stay at the Creta Palace for 7 nights half board.We booked the holiday through Voyage Prive and their booking information did not make clear just how child and family friendly this hotel is. If you are looking for quiet this hotel may not be for you. However this lack of information was not the hotels fault and I must say the level of service from the staff was fantastic. We are not fans of buffet eating and the lack of choice of restuarants was disappointing. We were given an upgraded sea view room which was fabulous with a free bottle of wine and fruit basket and free wi fi. The clientele is mainly Russian and German and Greek and there were many many children so the buffet was a very lively affair each night. The facilities are all there from a gym, tennis courts and an excellent spa. The entertainment was so so, as the children had free rein from their parents to stay up late. The quality of service and the staff ensured we enjoyed our holiday despite the number of young families. If you are looking for a high quality child friendly hotel then I recommend the Creta Palace heartily.

Room Tip: A sea view suite is fantastic for watching beautiful sunsets
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  • Stayed June 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank barnton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moscow, Russia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed June 5, 2014

Firstly, the location of the hotel is great, not in the busy town but not far from all the action. Plenty of caffes and tavernas around the hotel, I recommend Gavalas for something very very Cretan experience

The hotel itself is great, with nice decorations, close to a boutique hotel

Excellent service, from the parking guy up to the Guest Manager and General Manager. Friendly with kids, they have a club where our kids had fun, safe, they have a small water park.
Delicious food, try the Cretan table with local specialties.
Overall, wonderful vacation

  • Stayed May 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank CostinMandrea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grecotel Creta Palace Hotel

Property: Grecotel Creta Palace Hotel
Address: Missiria, Rethymnon, Crete 741 00, Greece
Phone Number:
Location: Greece > Crete > Rethymnon Prefecture > Rethymnon
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#1 Business Hotel in Rethymnon
#2 Spa Hotel in Rethymnon
#5 On the Beach Hotel in Rethymnon
#8 Luxury Hotel in Rethymnon
#11 Family Hotel in Rethymnon
#23 Romantic Hotel in Rethymnon
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Grecotel Creta Palace Hotel 5*
Number of rooms: 335
Reservation Options:
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Also Known As:
Grecotel Creta Palace Rethymnon
Hotel Grecotel Creta Palace
Grecotel Creta Palace Hotel Rethymnon, Crete

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