Peperoncino is located in good place and has always many customers. The problem is that they don´t have enough (professional) staff to serve. There was too much waiting to get service and then there was mistakes and forgettings, service was not professional and organized at all. There were 3 waitresses and master, they all visited in our table. This didn´t work. We first had wrong pizza. No problem, we had new one with apologies. Then we ordered one beer and got 2. Ok we drink them both. Then one of waitresses came to our table and took empty beer bottles with her. Unfortunately one of the bottles was just in a half way. Nobody brought it back. We were too annoyed to complain again or even to get contact with busy waitresses who walked with empty hands from tables to kitchen and tried to avoid eye contact to customers.
The most important thing is of course food and the quality of the food was good. Pizza was very tasty and had a thin crispy bottom. Salami pizza should have hot salami but it was regular salami no hot at all. They had coal oven were to roast pizzas.
Restaurant has possibilities to get easily 4 stars reviews by improving service. Perhaps they don´t see point for that because they have customers any case. The product and locations is great.
For me and my husband just good food is not enough, we want also friendly and professional service.
This is not place where I want to go again.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.