We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Not really a 4 star hotel, needs some care and attention”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Veneto Boutique Hotel
Ranked #2 of 44 Rethymnon B&B and Inns
Certificate of Excellence
Almost Paris
Level 4 Contributor
37 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Not really a 4 star hotel, needs some care and attention”
Reviewed September 4, 2013

We spent a week in a suite; the hotel is very well situated with rooms that were large and well proportioned and the bed was good. The hotel staff were very friendly when you could find them.
The main problem was the bathroom, which was small and not very well equipped. The shower was a bit old, fitted into the corner of the room and needed replacing. Impossible to get a stable water temperature, the water changed from hot to cold all the time.
In many other ways, little details showed that this was not really a four star hotel. There is WiFi in the restaurant but in the rooms you need ADSL, not much use if you have an Ipad, or similar device.
We had two small balconies but no chairs in the room so we could not use them, each balcony had three pots of dead plants and weeds, apparently the maid did not know that they needed watering. When we arrived we had a small bunch of fresh flowers in the room which was nice, two days later they were dead and three days after that they were finally removed.
The room seemed to be lit by 15 watt bulbs, so it was very dim and difficult to read in the evenings.
The overall impression was that the hotel needed some care and attention, and that it was considered less important than the restaurant. As all the morning staff are young girls, don’t expect any help getting your bags down all the stairs when you leave.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Theophilos_Paris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VENETOSUITES, General Manager at Veneto Boutique Hotel, responded to this review, May 25, 2014
Dear Theofilos
We regret that you were not entirely satisfied with your stay at the hotel. We thank you for taking the time to post your comments as we appreciate all constructive feedback from our guests. We continuously strive to improve our customer experience. Your satisfaction is important to us as we try to make our guests stay an exceptional one. Thank you, and we hope to welcome you back in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

251 reviews from our community

Traveler rating
    175
    56
    12
    7
    1
See reviews for
38
134
13
16
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Applecross Western Australia
Level 5 Contributor
79 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed August 29, 2013

Everything that other reviewers have said are spot on . The 400 year old part of the building and the open air restaurant are enchanting . We arrived at night about 9pm and they were waiting for us and carried our suitcases up the stairs . Made us feel most welcome . As another reviewer said you drag your wheelie case down the cobled streets of the old town and I wondered where the hell are we going . It is all worth it . The old town in Rethymnon is just charming !! There are a good choice of restaurants and places to eat nearby but the Veneto Restaurant is up there with the best . Look out for the beautiful stone mosaic in the floor.

Room Tip: It is an old building but we had a suite the first night and the second night a standard . Both comf...
See more room tips
  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Docker30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VENETOSUITES, General Manager at Veneto Boutique Hotel, responded to this review, May 26, 2014
Dear Docker30
We thank you for such a lovely review. It is good to read that you enjoyed the room, hospitality and the food during your stay at the hotel.
We look forward to welcoming you back for another perfect stay.
Kind regards,
Yannis P.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Athens, Greece
Level 3 Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed August 21, 2013

We enjoyed our staying in this cozy hotel in the old city as much as our whole vacations in Rethymno. The felling you get from this exceptional building along with the ideal temperature is so relaxing and refreshing. Perfect place to fill your batteries after every day's trips and walks. Excellent restaurant and wine cellar.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Giannis K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VENETOSUITES, General Manager at Veneto Boutique Hotel, responded to this review, May 26, 2014
Dear Giannis K
Thank you for your very positive review. We greatly appreciate that you took the time to make such lovely comments. We look forward to welcoming you again at Veneto Suites.
Best regards,
Yannis P.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver, Colorado
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 18, 2013

I have been raving about my three-night stay at the Veneto ever since I checked out. This was quite possibly the most unique, romantic and well situated hotel (and restaurant!) in which I have ever had the pleasure of staying. Once you actually find the place which is located on a short pedestrian "street" in the heart of the very maze-like Old Town area, you are greeted by very friendly and welcoming staff not to mention the foyer of a beautifully decorated and restored 800-year old monastery-turned-inn. After checking into our room which was actually a loft style with the bed located on a second level accessibly by a spiral staircase, we were welcomed graciously by Yannis, who I believe to be the owner, and introduced to the beverage, raki, which is Crete's tastier answer to Ouzo. Wow! What a start to a fantastic stay. We next settled down in the small Venetian-style courtyard for an amazing and relaxing dinner before setting out on a walk about the streets of Old Town. It doesn't sound or feel like it, but you are in the center of all the nighttime cafe action as well as what seems like around the clock shopping. Of all the places I stayed on my 3-week trip, the Veneto was easily the most quiet and comfortable and accommodating. I believe there are only 12 rooms, so if you're looking to be in the center of Old Town, book your room right away! You won't be disappointed!

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Adam R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VENETOSUITES, General Manager at Veneto Boutique Hotel, responded to this review, May 26, 2014
Dear Adam R
Thank you for your amazing review on your recent stay at the hotel. We are so grateful that you appreciated your experience here and the service that the staff delivered. Thank you for taking the time to point out on all the unique features that the hotel has to offer. We look forward to welcoming you back for another perfect stay.
Best regards,
Yannis P.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Des Moines, Iowa
Level 3 Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed July 8, 2013

What a treat to find the Hotel Venato. Don't think you can drive in and drop your bags! Down the windy vine covered streets of the historic Venetian area of Rethymnon you go, dragging your, hopefully, wheely bag! We were immediately enchanted by the area and the hotel was just lovely, being an historic villa turned hotel. If you want a feel of the old area, this is a great place to stay. The staff was very accommodating, warm and helpful, our rooms were of nice size and were very clean and had a kitchenette. Access to anything you might want to see in the old town is right near by. We ate a very nice breakfast in the old courtyard of the hotel which was filling and nicely varied. We really enjoyed the town and it was a nice difference from the rest of Crete we saw.

Room Tip: We had a courtyard room, our kids had a larger room in the older part of the hotel, both were nice.
See more room tips
  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Liz N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VENETOSUITES, General Manager at Veneto Boutique Hotel, responded to this review, May 26, 2014
Dear Liz N
Thank you for your lovely review. We are pleased that you found the hotel to be enchanting and our staff accommodating. We believe our staff make the difference to an enjoyable stay. We would be delighted to welcome you back.
Kind regards,
Yannis P.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level 3 Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed June 19, 2013

have stayed in this cozy and really elegant hotel since 2 years but would love to say about this that beside that there is no view as it is in the old town and the wifi is not possible to get throw the walls from stone everything else was nice.Definately not suitable for small kids as there is a stair that has no safety for them especially recomended for couples !

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Agi L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VENETOSUITES, General Manager at Veneto Boutique Hotel, responded to this review, May 26, 2014
Dear Agi L,
I am pleased to hear that overall you found the hotel to be nice and I would like to thank you for taking the time to write your review. We appreciate all constructive feedback from our guests and continuously strive to improve our services wherever possible. We have solved the issue of WIFI and each room now has a connection. We hope you decide to come back again in the near future.
Best regards,
Yannis P.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
london
Level 6 Contributor
135 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
Reviewed June 11, 2013

My wife, baby and I stayed here a couple of nights whilst touring Crete, and also had dinner. Overall we had a good experience. The room was clean and comfortable, the staff were friendly and the food was pretty good.

We had a two room suite (see my pics). It was spacious and comfortable. It had a kitchenette, though there were very few utensils and only one pan, rendering it a bit useless. A coffee press (cafetiere) would have been nice. The wifi didn’t work, but there was an ethernet connection. Once connected, the internet connection was good.

We had breakfast there each morning; it was buffet style, and pretty good. We also ate there one night. It was rather pleasant. The surroundings were nice, the service was good, and the food was a definite step up from what we’d experienced elsewhere in Crete.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank thenighthawks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VENETOSUITES, General Manager at Veneto Boutique Hotel, responded to this review, May 26, 2014
Dear thenighthawks,
I would like to thank you for a very positive review and mentioning that you considered our hotel as being "a step up" from anywhere else you had experienced. We would be delighted to welcome you back and we hope that you would choose to visit us again.
Kind regards,
Yannis P.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Rethymnon hotels
0.0 mi away
Rimondi Boutique Hotel
Rimondi Boutique Hotel
#1 of 175 in Rethymnon
603 reviews
0.0 mi away
Avli Lounge Apartments
Avli Lounge Apartments
#3 of 175 in Rethymnon
540 reviews
0.1 mi away
Pepi Studios
Pepi Studios
#6 of 175 in Rethymnon
561 reviews
Show Prices
Show Prices
Show Prices
0.1 mi away
Casa Vitae Hotel
Casa Vitae Hotel
#4 of 175 in Rethymnon
597 reviews
0.2 mi away
Casa Moazzo Suites & Apartments
0.2 mi away
Palazzo Vecchio Exclusive Residence
Show Prices
Show Prices
Show Prices

Been to Veneto Boutique Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Veneto Boutique Hotel

Property: Veneto Boutique Hotel
Address: 4 Epimenidou, Rethymnon, Crete 741 00, Greece (Formerly Veneto Suites)
Location: Greece > Crete > Rethymnon Prefecture > Rethymnon
Amenities:
Bar / Lounge Restaurant Room Service Suites
Hotel Style:
Ranked #2 of 44 B&Bs / Inns in Rethymnon
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Veneto Boutique Hotel 4*
Number of rooms: 12
Official Description (provided by the hotel):
Veneto is a Venetian mansion of the 15th century located in the Old Town of Rethymno, close by the shopping district, the museums and numerous cafes. The building has been renovated with respect to the character and architecture of its time, and consists of six Standard Suites, four Junior Suites and two Deluxe Suites. All Veneto rooms are fully equipped with all the amenities of a 4 star hotel and maintain a combination of traditional and contemporary character. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Bookgreece.com, Orbitz, Travelocity, Priceline, TripOnline SA, Hotwire, Cancelon and HotelQuickly so you can book your Veneto Boutique Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Veneto Hotel Rethymnon
Veneto Boutique Hotel Rethymnon, Crete

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing