We spent a week in a suite; the hotel is very well situated with rooms that were large and well proportioned and the bed was good. The hotel staff were very friendly when you could find them.
The main problem was the bathroom, which was small and not very well equipped. The shower was a bit old, fitted into the corner of the room and needed replacing. Impossible to get a stable water temperature, the water changed from hot to cold all the time.
In many other ways, little details showed that this was not really a four star hotel. There is WiFi in the restaurant but in the rooms you need ADSL, not much use if you have an Ipad, or similar device.
We had two small balconies but no chairs in the room so we could not use them, each balcony had three pots of dead plants and weeds, apparently the maid did not know that they needed watering. When we arrived we had a small bunch of fresh flowers in the room which was nice, two days later they were dead and three days after that they were finally removed.
The room seemed to be lit by 15 watt bulbs, so it was very dim and difficult to read in the evenings.
The overall impression was that the hotel needed some care and attention, and that it was considered less important than the restaurant. As all the morning staff are young girls, don’t expect any help getting your bags down all the stairs when you leave.
- Official Description (provided by the hotel):
- Veneto is a Venetian mansion of the 15th century located in the Old Town of Rethymno, close by the shopping district, the museums and numerous cafes. The building has been renovated with respect to the character and architecture of its time, and consists of six Standard Suites, four Junior Suites and two Deluxe Suites. All Veneto rooms are fully equipped with all the amenities of a 4 star hotel and maintain a combination of traditional and contemporary character. ... more less
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- Also Known As:
- Veneto Hotel Rethymnon
- Veneto Boutique Hotel Rethymnon, Crete