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Reviewed June 24, 2013

The hotel is situated across the road from a lovely sandy beach - plus the sunbeds were free. Only negative point there was no beach bar or toilet you had to go back to the hotel. If you were all inclusive you could not have free drinks or food on the beach. We were half board and as we are not big drinkers a bottle of wine at dinner and water - a couple of beers at the bar we worked out that we were better off half board, We did not drink all our wine one evening and they will not allow you to keep it for the next night.. The all inclusive was not too good as you could not have a toasted sandwich at lunch and lots of other things you had to pay for. The staff are all very professional and friendly and the rooms were good with complimentary wine and water on arrival.
A big plus is that the old town with all the bars, restaurants and shops is only ten minutes walk along the beach. The transfer is approx. and hour and a half drive on the coach. Overall a very nice holiday and would recommend this hotel.

  • Stayed: June 2013, traveled as a couple
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Thank sheila m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 21, 2013

Our visit to Crete is in our top 2 visits to a Greek or Spanish island and is the first holiday that we are likely to repeat. The weather was great, the beach in Rethymno is lovely but what made it special was the staff and service at the hotel. If you want to stay in Crete, this is the place to go and taking a superior room is worthwhile. The room we had was over the deck with a good sea view. The room itself was good but will probably need refreshing soon, however the attention to detail is great. A good selection of TV channels ( not that we watched any) sparkling wine, mineral water, fruit, raki and baklava on arrival. Eating at the Piazza di Porto restaurant was excellent - the food being of great quality and the staff there, especially one, were very helpful and lovely. Even when very busy the staff are attentive and genuinely seem enthusiastic about being the best. They also have guest relations manager and trainee to ensure that you get the best experience. repeat business is important to them. We were invited to a small reception one night after which we raised the latest blue flag awarded for the hotel's beach quality. As for sunbathing and swimming there is a pool at the back which can get very hot but has plenty of shade. The pool and deck at the front is smallish but good, has plenty of space because the sun beds are not crammed in. The real joy is that the hotels beach is excellent, well appointed and plenty of sunbeds and parasols with a waiter service. Beach towels are also supplied. Beach games include a bat and ball game and beach volleyball. The location is good, we started the day with a walk to the old town which is not more than 15 mins away and the fortezza is not more than 20 mins easy walk. If you are considering this hotel, and you want a town location near the beach this is a winner.

Stayed: June 2013, traveled as a couple
Thank Simon K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 20, 2013

My daughter and I stayed half-board here for one week. I booked a superior room which gave us 'Mythica' privileges and a sea view. This was good value for money as we got room service breakfast each morning, a free 1ltr bottle of water and a newspaper delivered to the room each day and best of all an upgrade to the A La Carte restaurant for dinner every day. It is normally 32Eur each per day for this upgrade and the food and service are excellent. The drinks are a little expensive but very good quality and the attention from the staff was second to none. The menu is varied and interesting, the food quality excellent and the presentation 1st class. We were thoroughly spoiled and can't wait to go back again.

Room Tip: Superior sea view rooms are well worth the extra premium if you want a bit of luxury
  • Stayed: June 2013, traveled with family
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1  Thank Patricia T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 19, 2013 via mobile

I have just returned from a week at the Porto Rethymno with my husband, travelling with Thomsons.

As most people have said yes, the rooms could do with updating as certain aspects are indeed quite dated, but they are perfectly clean and functional.

Entertainment is limited but that didnt worry us as we didnt come on holiday to stay in the hotel constantly. The food is world class at this hotel and we stayed half board, just enough for us.

The staff and wonderful. Very hospitable and friendly, especially Magda in the main restaurant. Lovely lady.

Our rep for Thomsons was Liam who was without doubt the best part of our holiday. We have travelled with various tour operators over the years but never have we met a rep that is as lovely as he is. Made the effort to come and find us everyday to say hello, very informative of the local area and Crete as an island, always cheerful with a wonderful smile for everyone. He is hilarious aswell, always laughing and joking with the guests and the staff. Such an asset to this hotel and of course to his employer.

I would highly recommend this hotel and certainly recommend travelling with Thomsons.

  • Stayed: June 2013
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1  Thank JustJools01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 18, 2013

We had a wonderful holiday at this hotel and couldn't fault the room, the food or the staff who were particularly helpful and friendly. They even presented me with a birthday cake and card. We had a very nice room with a sea view and the beach is just across the road, although the hotel pools were too cold for us (it was April). Our only criticism was the price of the wine in the restaurant; 22 euros for the cheapest bottle. This resulted in us going out most nights and not drinking in the hotel.

  • Stayed: April 2013, traveled as a couple
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Thank John R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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