We had booked a garden room which doesn't exist. instead we over looked a road with building works. We asked to be moved but the hotel was full and it wasn't an option. The Thomson brochure says 500mtrs from the town but it very much a city hotel with all the city sounds associated with the city including lots of traffic noise, even when eating your breakfast.
We paid for a late check out as our departure from the hotel wasn't until 10pm, but we had to leave our room after breakfast and go to another room - very poor considering we paid for the late check out. This is not a 4 or 5 star hotel, the room was very tired and in need of a face lift the beach is lovely but you do need to cross a busy road to get to it - overall a hugely disappointing experience - the one redeeming feature is that the staff were very nice. I have written this to Thomson and have had no acknowledgement of our complaints again very poor will not be using Thomson again if they can't be even bothered to reply to my grievancesMore
- Free Wifi
- Breakfast included