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“Clean, crowded, and long walk to Old Town”

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Theartemis Palace Hotel
Ranked #12 of 167 Hotels in Rethymnon
Certificate of Excellence
Finland
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Clean, crowded, and long walk to Old Town”
3 of 5 bubbles Reviewed June 19, 2012

This hotel was conveniently close to the beach, only 2-3 blocks away. The distance to the OldTown was a little problem: ok when walking in to town - don't try it during day time though becasue of the intense sun and the shops being closed betw 2 and 5 pm - but walking all the way back after walking quite a bit in town at night was quite tiresome. Took some 20-30 minutes. Taxi was 5 euros wherever you went, so we did that sometimes. You had to walk to a certain place to get a taxi (Unknown Soldier's Square) since they cannot drive in the narrow - but very cute - Old Town area. The main building of the hotel has extremely modern rooms. The level of AC, TV, fridge, water pressure, and cleaning etc was surprisingly high, especially for Greece. 4 stars for the rooms. We were so happy for not having chosen the all inclusive option! since those who did had a much worse breakfast than we did, and also felt forced to have dinner in the same hotel dining room each and every night. When you have a large picturesque medieval Old Town and harbour in walking distance, bursting with local and affordable restaurants! The hotel garden is neat but tiny and always too crowded, and the germans as always occupy all sunbeds at dawn. Even if the spend the day out of the hotel. When will European hotel owners do something about this? In any Asian country this is totally out of the question. Nobody would act that rude around pools or in gardens in Thailand, Vietnam, Hong Kong, Singapore etc. The staff in Asian countries immediately clear the sunbeds for people who actually are around and want to use them. The water aerobics at Theartemis was ok, so was the pilates. The gym was a joke: no bikes, one single treadmill which was useless because all the buttons were gone or broken. The rest of the so called entertainment was bad, mostly greek movies indoors or people singing karaoke tunes form their own countries, in their native languages. After having spent the day with other citizens of their country on tours, speaking their native langauge all day.(Why do some people travel at all?!) We went on a greek-operated tour to the Gramvousa island(a disappointment) and the Balos Lagoon (fantastic place, and the boat trips were great too) but afterwards were stopped by the police who fined the bus driver for no reason. And one of us got a fake 10 euro bill which we did'nt realsie until trying to pay with it at the airport. A harbor restaurant tried to overcharge us - you can tell everyone's trying to get their hands on as much cash as possibly when times are hard. It was also difficult to use credit cards - there was almost always "a problem with the credit card machine" so bring lots of cash if you go.

Room Tip: The rooms in the main buiding are newly renovated and very good, albeit small
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  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
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1 Thank Flyingfinn1-4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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568 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Italian first
  • Norwegian first
  • Polish first
  • Russian first
  • Swedish first
  • Any
English first
Rovaniemi, Finland
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed May 29, 2012

We stayed in the hotel for a week, and we didn´t really sleep for the whole week... Our room was near to the elevators, and for the first two nights we were wondering that how the constructors are still working at midnight ( they were doing some renovation downstairs ), before we realized that the noise was coming from the other elevator! It was making a terrible noise and it took still several days before they closed it, as it was getting too dangerour to use it.
At the breakfast there was quite a lot of choices but was really average and didn´t taste that good. Coffee and juices were quite terrible.
As there is also the possibility for the all inclusive, there were quite many danish and swedish who were getting drunk during the whole day, and appearantly didn´t leave the hotel at all... This was the last time that I will choose an all inclusive hotel. We had just the breakfast, so don´t know about the dinner & snacks. There were really nice restaurants in Rethymnon, along the beach road ( the best was the Dome! ) as well in the old town.
The gym that they have is really old with broken and dangerous equipments. Those should really be taken away and don´t even say that you have a gym, when you actually don´t have it!
Hotel in all is just an avarage hotel, max. with three stars, nothing special or personal about it. Wouldn´t go there again.

Room Tip: Don´t take a room near to the elevators, but facing to the pool side as there is some programm every...
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  • Stayed May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Madventures_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ayr, Scotland
Level Contributor
53 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 bubbles Reviewed May 28, 2012

I stayed in a different hotel/B&B/studio apartment every night during a cross island cycle trip. Although the price was good (£34 HB), it certainly didn't rate particularly highly, especially compared with most other properties.

Apart from the room, I found everything about it to be very average. Food (quality and choice - awful breakfast drinks, food not particularly hot, uninspiring generally), public areas especially by the pool, location (side street) and restaurant staff. Room and quality of fittings/furnishings were excellent tho!

Certainly not bad - just instantly forgettable. Iberostar Marine near Panormos (£32 HB) and Seaside in Agia Pelagia (£42 for superb AI for a night!!!) were vastly superior.

Rethymnon was pretty enough. Would hate to be there for a week but nice vibe to it with lots of locals frequenting the bars, restaurants and beaches

  • Stayed April 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Juanking
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Market Weighton, England, United Kingdom
Level Contributor
35 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed November 3, 2011

This was our fourth return visit to the Theartemis Palace. The hotel is approx 200 yards to the beach and promenade, with a delightfiul walk into the old town which takes approx 15 minutes. It is split into 2 hotels with a connecting underpass. We would recommend requesting rooms in the main body. A lift is provided to all floors.
Our room was always very clean and tidy. Food in the restaurants is always of a very high quality and plentiful. We go half board and never need a midday meal. The Maitre'D (Stelios) and his staff are very attentive to your needs.
Entertainment is provided every evening, ranging from a Magican for all the family ( he especially involves the children), and local Greek music and dancing of which you are all invited to join in. The Tuesday Raki evening quiz is very poplular with the guests. Both Aris and Michalis in the bar are always pleased to see you and offer a very wide variety of drinks and cocktails.
Everything about this hotel which is 4*+ is all that it promotes itself to be and no short measures are allowed. All the staff from the Manager downwards are always pleased to see you and are always on hand to sort out any problems you may have. If we could only go on holiday once a year we would always return to the Theartemis Palace Hotel.
Keith and Carol. Market Weighton, Yorkshire.

Room Tip: The ones facing the pool in the main hotel
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  • Stayed October 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Keith B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doncaster
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed October 31, 2011

After reading the review we were very worried about our booking, but what a pleasure , this hotel is top class in every sense, they have big roomy rooms that are quiet and away from the noise
the food is top quality, both for breakfast and dinner with a choice to suit all tastes and evening entertainment every night, the staff are a credit with Stelios in the restaurant and Aris in the Bar
WE WILL BE BACK IN 2012

Room Tip: Pick a room away from the pool as entertainment is on there till 10 PM, but you have a grand view of...
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  • Stayed August 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank FredfromDoncaster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed October 24, 2011

We have been happily coming to this Hotel for more than twenty years which in itself is praise indeed. It is very well situated being two hundred yards to the beaches and a short walk into the very attractive town with plenty of good tavernas on the way. We have found the management and staff efficient and welcoming and the whole hotel clean and updated. The food is good and varied and includes fine Greek dishes. There is also entertainment in the cool of the evening in the open air by the pool. Needless to say we thoroughly recommend it.

  • Stayed September 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grimsby, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed September 14, 2011

We stopped here for a week all inclusive mid August 2011, two kids aged 7 & 12 , 2 adults. We had a wonderfull time & can't belive previous reviews are talking about the same hotel. Great location, food spot on. Some rooms are basic but clean, though the room we had was huge, very modern & luxurious ( Room 124 ). There were various nationalities some rude some nice, but that is not the hotels fault.It was our wedding anniversary & my birthday while we were there & hotel staff brought us champagne , chocolates & birthday cake ( very nice ).Hotel is 10 min walk to old town or 5 euro's in a taxi. About 75 km's from airport.Would definataly go back, no probs.

Room Tip: All rooms on 1st floor
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  • Stayed August 2011, traveled with family
    • Value
    • Location
    • Rooms
    • Service
Helpful?
3 Thank sutty99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Theartemis Palace Hotel

Property: Theartemis Palace Hotel
Address: Markou Portaliou 26, Rethymnon, Crete 741 00, Greece
Location: Greece > Crete > Rethymnon Prefecture > Rethymnon
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Luxury Hotel in Rethymnon
#20 Family Hotel in Rethymnon
#25 Romantic Hotel in Rethymnon
Price Range (Based on Average Rates): $
Hotel Class:4 star — Theartemis Palace Hotel 4*
Number of rooms: 245
Official Description (provided by the hotel):
Conveniently located at the crossroads of the southern coast, between Chania and Heraklion, Theartemis Palace is a prestigious resort with a firmly established reputation. Following an ambitious renovation project : Having all our rooms recently being renovated, to offer additional luxury and comfort, that meets even the most demanding expectations. Our ongoing renovation project, continued in 2013 with developing our buffet restaurant into an all -around live dinning experience, offering to our clientele more excuses to choose and visit our hotel. ... more   less 
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Also Known As:
Theartemis Palace Rethymnon
Theartemis Palace Hotel Rethymnon, Crete

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