A beautiful small hotel in the old town of Rethymnon. The styling and design of what has been done to the old building is quite striking. We stayed in Room 3, a loft room with entry on the ground floor past the reception (I think rooms 1-4 are on the ground floor). The room has the bathroom and living area on the ground floor, and a staircase up to the sleeping area. The huge window faces the internal courtyard where the pool and breakfast area are located (no noise issues at all). It is all very nicely done, but our bath leaked so whenever we took a shower the bathroom floor would flood.
Where the place fell down in our opinion was the staffing. The staff themselves were extremely helpful, BUT (and just as I started to write this review I noticed someone recently wrote exactly what I am about to write) the hotel seems quite understaffed. As an example, the woman who sits at the front reception desk in the morning is also the only person taking orders and serving breakfast to all the guests in the courtyard (it is a menu based breakfast where you choose the items you want cooked). She does a valiant job, but can be forgetful and sometimes seems simply overwhelmed by all she has to do because at the same time she is responsible for checking out guests at the front desk and seeing to other inquiries. This can leave you either waiting at breakfast for a long time for your order to be taken, or waiting for sometime at the front desk if you are looking to check out. This woman spends a lot of time running between breakfast tables and the kitchen and responding to inquiries from guests, and doesn't necessarily convey the relaxed and calm feel guests might like on their holiday.
Another thing to be mindful off is the parking if you have hired a car (which I would recommend if you are traveling in crete). The hotel itself has no parking given it is set in the small alleyways of the old town. There are a number of parking options identified on the hotel website - the problem with parking is that the GPS (and you definitely need one if driving in crete, in my opinion) doesn't necessarily show all the streets that are blocked off in the old town, so you can end up quite frustrated trying to get to the parking you desire (as we did the first evening we arrived in Rethmynon). We chose a free parking area behind the Rethmynon or Old Town police station and just behind the fort (an easy 15 minutes walk to the hotel). There is another parking area closer to the hotel but you have to pay for it (about 6 or 8 Euros a day, i think). No matter hat, you will have to walk a little way from whereever your transport drops you off to get to the hotel because most streets in the old town are closed off to traffic.
Remember also that directly across the laneway is Palazo Rimondi (which is I guess the sister hotel). We made the mistake of thinking Palazo Rimondi was our hotel and walked in there when we arrived. The entrances are directly across from one another so it is an easy mistake to make.
- Official Description (provided by the hotel):
- Rimondi Boutique Hotel is a member of the Small Luxury Hotels of the World, SLH. The 15th century -newly renovated- mansion is located in the picturesque center of the Old Town of Rethymnon, Crete.Rimondi Estate house owns 32 unique rooms and suites of high aesthetics ranging from 22 to 55 sq.m. Each suite has been decorated individually combining traditional architecture, furniture of impeccable taste, antiques, modern comforts and luxuries. Rimondi boutique hotel is the perfect destination and a worthwhile get-away for demanding guests who are seeking for unique and exceptional experiences in deluxe accommodation, personal attention and service. ... more less
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- Also Known As:
- Rimondi Boutique Hotel Rethymnon, Crete