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All reviews kids club salad plastic cups water slides pool area sea view animation team chrissi island young children fab holiday family hotel all inclusive hotel worst part eastern europeans snack bar by the pool all areas of the hotel every evening
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Reviewed May 16, 2009

we went 6 of us my hubby my dad and my 3 kids. really lovely hotel was not aware about the family incident when we stayed here so it did put us off, food great take some large pint cups as they only provide coffee cup size for beer and all. food nice staff great clean only 5 min walk accroos the beach to the town with all bars and shops paly area for kids. all happy 4 out of 5 . oh yer and the jet ski r fabarooney!! and all pools are great xx

  • Stayed: May 2007, traveled with family
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Thank zomarc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 1, 2009

I think it would be safe to say that me and my friends were left disapointed, The holiday reps that were there were terribly unhelpful, offered no advice on trips, medical advice for a girl who was unwell and were never there! There is no night time entertainment and the nearest pub is a 15 min walk across a dark beach! The food is ok but is very repetative. I would not reccomend this hotel for young people or young adults as there is nothing to do!

  • Stayed: May 2008, traveled with friends
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4  Thank claracluck89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 9, 2008

we have just returned from a weeks holidat at petra mare, crete. id read a few reviews before going and felt i had to leave one personally. everything about our stay there was excellent. hotel very clean rooms spacious and well kept. food was okay with a wide range of choices to suit all. hotel staff were all very friendly and the weather was fantastic 26deg-32 which for end of oct was more than we could have hoped. we would recommend this hotel as we all had a great time. kids made friends leaving us time to relax and enjoy the sun.

  • Stayed: October 2008, traveled with family
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Thank nicSouthampton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 8, 2008

Well this is the second year that we have been to this hotel, last year we went for a week and loved it, so we thought we'd go for two..its amazing, ignore all the bad reviews especially the last one..the hotel staff are lovely, I guess the person who wrote that review doesn't smile at people! Also there is no graffiti , there are three kids clubs , two english and one German, the German kids club room has childrens paintings and writings on the wall which is what I am guessing the last person thought was graffiti.
The hotel is immaculatly clean, the staff are always mopping the floors etc, rooms are cleaned and beeding made/changed daily, with fresh towels and toilettries.
The water park is great, something for everyone, with 3 big slides and smaller slides for toddlers in thier own pool, however I have been told by the first choice staff that the outdoors is to be totally refurbished for next season, they are moving the pools about and redesigning them, also they are moving the stage and kids clubs about too.
The hotel is classed as a three star in England but 4 star in Crete, we have stayed in 5 star hotels as well as other 3 and 4 stars, when choosing a hotel we tend to go for facilities and location, anyway my point being is that the cleanliness of this hotel is just as good as the 5 star in Florida we stayed at in Disney, obviously it could do with a bit of a lick of paint here and there but you know its still lovely in its own right.The food is really nice with something for everyone, specials everynight, also over 15 desserts to choose from and prob the same amount of salads, childrens menu good. The snakc bar is just great as its there on tap!
If you go in October like we did then you'll find it nice and quiet with no lounger snatchers lol! Also the temperature was in the 30's ..the sea is gorgeous, pure clear water which you just float in , really bouyant (prob spelt wrong oops!) , great for snorlekelling too! IT IS NOT A SHINGLE BEACH! It is a grey sand beach with some shells near edge of teh sea, there are a copule of rocks in wtaer but not jagged edge ones just smooth raised bumps but as the water is so clear you can easily see these, sea is like bath water so warm!
Sea view definately worth having! Just didn't want to come home!
trip to Chrissi Island well worth it, the reps are fantastic, Rockin Ryan is world class and off to Bulgaria next year so we might try that! Choclate Eclair and Magic Megan are staying on so we might even go back here as they were fab too.
We went with our 4 daughters ages 8,6,4 and 2!
As for the cats...well the Greeks worship cats so don't visit if you don't like em...we love them and they are well looked after with gorgeous glossy coats very friendly too but won't bother you if you don't call them, there were about 6 around the hotel (they don't come inside).
Dogs over in Crete are pretty much treated like cats , ie. allowed to roam around freely out and about of their homes, some are stray, very cute though .
Would def go back to this hotel, just loved it loved it loved it!!! Beach water sports excellent too!

  • Stayed: October 2008, traveled with family
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Thank jenandbri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 2, 2008

This hotel is located on the beach , this is the one and only good thing about it . The hotel is nearly 2 hours drive from the airport.Ierapetra itself is down in the south of Crete this makes it a nightmare to travel around and view anywhere else. The hotel staff are without doubt the most ignorant , sour faced of any staff that i have ever seen. They never , ever smile. The hotel is full of chavy , scruffy , scrubby and disgusting graffiti , left by the British. I couldnt believe it . Most people that visit the hotel would certainly fit in on the cast of Benidorm !!! ( Not all ) There is nothing to do at night and for an all inculsive hotel their really isnt much choice. I would say if you have the chance to change your booking then do so , unless you like Benidorm .

  • Stayed: October 2008, traveled with family
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Thank 4991lisa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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