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32 - 37 of 345 reviews
Reviewed July 15, 2017 via mobile

The staff was warm , friendly , service great and facilities simple just like I want it. I can't believe people go on holiday and only write negative things. It just right. Fine breakfast too. Staff served us even though bar in lobby was closed, gave us pens, glue and whatever else we needed.

Date of stay: July 2017
Trip type: Traveled on business
1  Thank stevenkB1314KR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 1, 2017

Having read the review, I prepared myself for the worse.This is a two star hotel so expect the very basic, however the room was very clean and we had a pleasant stay. The staff was always very helpful and patient with a large group of 16 people.The location cannot be any better. It is right in the middle of the city with many attractions and restaurants within walking distance. I must say that the area, being so central is very noisy even at night! I recommend this hotel to people who are not fussy and just need a place where to stay.

Date of stay: April 2017
  • Trip type: Traveled on business
    • Location
    • Cleanliness
    • Service
Thank EllyVassallo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 30, 2017 via mobile

We read all the reviews and still booked this hotel-, yes it is dated and the tv is small but the location was AMAZING! From our balcony, we loved watching the people go about. The rooms are dated but very clean and very reasonably priced- we booked with Travel Republic. We were not disturbed by noise even though the room was on the street. We found the staff very friendly and helpful from receptionists to cleaning lady. The breakfast is simple but a buffet style so you can choose what you want.

We would return to this hotel for the price we paid because we loved the location - not too touristy. P

Date of stay: April 2017
Trip type: Traveled as a couple
Thank Ilovetravel1967
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 4, 2017

The service was terrible, and the receptionist especially was non-responsive and borderline rude. The room was average at best while the bathroom can be described as a poor excuse of one. All in all the could use a new receptionist as it seems they only have one, who is really off putting.

Date of stay: March 2017
  • Trip type: Traveled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank ApoGeR18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 13, 2017

It is probably located in one of the best spots in Heraklion. You have all the benefits of staying in the center of the city, plus it is very close to bus stops of the main routes in Heraklion (5 minutes walk-time the most).
As a hotel it is old, old-fashioned, but it is clean. If you are interested in staying in a modern room, then this is NOT the place for you. It offers the basic hotel amenities. And the room had very good and fast wifi. Also staff was very helpful and polite.

I have 2 things to point out as negative. My room was located right over the room where breakfast was served in the mornings, and it was quite noisy during breakfast. And also I asked for a hairdryer which I got, but it was a very crappy one. Maybe I got the one that didn't work well, but I had some trouble in drying my hair.

To conclude, it is good for what you pay. I recommend it if you are only interested in having a place to sleep and shower. If you are looking for a place to enjoy your stay, I suggest you look for something else.

Room tip: Ask for a room which isn't close to the breakfast serving room.
Date of stay: April 2016
  • Trip type: Traveled solo
    • Value
    • Cleanliness
    • Service
Thank Stefania G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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