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“Great Hotel”
Review of Agapi Beach Hotel

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Agapi Beach Hotel
Ranked #8 of 58 Hotels in Heraklion
Certificate of Excellence
Reviewed October 23, 2012

Just got back from two 1st class weeks at the "Agapi beach Hotel". Everything about the hotel is superb, from the great selection of food, lovely sea view rooms, great animation team and staff throughout. There are not many English guest but when English people get to know about it I feel sure that this will change.

Nothing is to much trouble for the staff who in the main all speak English, Camilla in the animation team especially. The hotel is right on the beach with no roads to cross and it is set in beautiful gardens.

I have always said that I would.never go back to the same hotel, but both my Wife and I will certainly return in 2013.

Room Tip: Go for a sea view room.
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  • Stayed: September 2012, traveled as a couple
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11  Thank Brendan511
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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129 - 135 of 654 reviews

Reviewed September 4, 2012

10 days in august this year.
What's good : location (15 min With city bus from heraklion center), quality of the food, service provided by the staff ...really friendly, Nice beach With enough Space , Nice beach restaurant, Nice and well maintained gardens.

What's could be better : staff often too limited at breakfast and dîner in main restaurant .... Few More people really néeded. Only two thematic restaurant so diversity of meals/food good for one week but some how too limited for More. Size of rooms in bungalow ! Bed :' a little hard

Not good : bathroom really small ... And in many rooms door can't be Fully opened as blocked by thé toilets (you cannot believe it can exist untel you see that!)

  • Stayed: August 2012, traveled with family
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8  Thank polderken
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 23, 2012

Just returned from 10 day vacation with my teenage son. TUI describes as 4.5 star, but that's debatable. Found the room (bungalows) rather small, drab, and not really up to par for an A-class hotel. Have traveled to Greece often and lived there for 2 years, so I am familiar with comparables. Bedspreads were stained, drapery askew off hooks, room safe inoperable, shower tiles chipped and cracked, air conditioning strained.
However, the rest of the hotel experience was worthy of it's rating. The service was outstanding, the food overabundant, authentic and excellent. The bars offer top quality brands and will mix your favorite drink. Couldn't get over the friendliness of the staff, and it was definetly sincere.
The blue flag beach is beyond compare, fine sand, lounges and thatched umbrellas abound, but be sure to get there early or you'll be out of luck. Pools OK, but small and not refreshing becuase of warm water temps. Beach is best bet as breeze blows constantly.
A few tips: Take advantage of the a la carte Greek taverna and Italian restaurant, they are a cut above whatever you'd expect. You'll need a reservation, but it's simple to make.
The hotel caters primarily to Russian clientele. There is but a small presence of French, Germans, Austrians, Italians, and British.
Good luck!

Room Tip: Stay in the main tower and avoid the bungalows.
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  • Stayed: August 2012, traveled with family
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10  Thank Gene R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 16, 2012

After reading other reviews from hotel guests i have to disagree . I travelled to this resort several yrs ago on my honeymoon and was quite impressed by level of service . The room were clean and nicely decorated and if there was a problem the staff were quick to rectify it . The staff were genuniely pleased to see us and help us and altho their English was poor they made every attempt to try to communicate . Restaurants were beautifully layed out and food was very good .Overall , hotel was nicely planned out and easy access to all facilities altho perhaps more awnings or coverings over paths would have been nice asit was extremely hot .Date of travel was August 2010

Room Tip: August and was alittle over crowded and maybe not the best time to go as there were alot of students...
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  • Stayed: September 2011, traveled with family
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3  Thank oneontheroad2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 13, 2012

Where do I begin, customer service not sure if it exists. Wifi does not exist at all. It's a ridiculous system I cant believe it's 2012. The only reason for two stars is its all inclusive so you can eat the food. I am all for international clientele, but this is 95 percent Russian. I wish I did not understand Russian because of all the "don't pee in the pool" comments, I rather not hear. To say the least that I have two kids in that pool. I just feel bad for the people that are employed here because they truly work really hard. This is a bad version of the lowest Club Med with the added dubbed show at the end of every night,that can't seem to start on time. Also the rooms smell like cigarettes, come on at least get a normal filtration system. This is second hand smoke at its best.

Stayed: July 2012, traveled with family
6  Thank InaSF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 5, 2012

The Agapi Beach Hotel is a very attractive and nicely laid out resort, though you would never guess this upon your arrival. The front of the hotel is located just off an average looking main street where there are mostly souvenir shops and the odd restaurant. Once you walk through the lobby of hotel and then out the other side of the main building, however, it’s a different story.

The Amoudara Beach just behind the hotel, is situated in a rustic setting which has a unique beauty of its own. The sand was a little grainy with many small pebbles along the shore line. It was interesting to see the contrast of snow-capped mountains in the distance when I would walk along the beach away from the resort and glance back. As for the water, it was clean and perfect for a nice invigorating swim (albeit slightly chilly in May). I was pleased to find that that there were always enough lounge chairs and palapas for hotel guests.

A word of advice for those people who like to take long walks along the beach and shore line. I would recommend bringing a pair of beach shoes since the further you would get from from the hotel, the more pebbles would appear along the shore line. Also parts of the beach away from the hotel, were not exactly well groomed and there were twigs and other things on the beach that I wouldn’t want to walk on with bare feet.

I stayed for two days at Agapi Beach in order to relax and get over my jet-lag before embarking on the rest of my trip to Greece and other parts of Europe.
My room was located in the main building and had a balcony which overlooked the pretty resort and sea in the near distance. I had no complaints about the room or bathroom on-suite which happily, had a very good hair dryer.

Though the Agapi Beach Hotel is a very nice resort, this is not a place I would recommend for solo travelers unless they are staying on a short-term basis as I did. The hotel guests were mostly made up of couples (of all ages) and families, the majority of whom came from Russia as well as Germany to a lesser degree. As a result, English was not widely spoken and not all hotel clerks at the reception desk understood or spoke spoke English very well. This didn’t bother me very much since I was only there for a short period & all my needs were basically met.

Finally, what impressed me the most about this all-inclusive hotel, was the wide variety of food that was offered for all the buffet-style meals. I was also impressed with the hard working staff who were responsible for preparing all the dishes as well as the servers who ran around like crazy replacing the food and clearing tables. There was so much variety that I always found something I liked to eat.

The only negative thing I could think of was that there was no free Wi-Fi at this hotel. That said, it was difficult to complain about this, given that in every other aspect, you got excellent value for your money at this resort.

  • Stayed: May 2012, traveled solo
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2  Thank CanadaPipa1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 3, 2012

Mostly good hotel equal to 4 stars and price, however with minor lacks.

1) Hotel definitely need to be renovated in lobby, Main Bar zone and in rooms. My advise to thing also about decorations, presently it is not impressive
2) In June hotel was overcrowded. There were lines to restaurant in the evening and no sun beds on the beach after 10 am. One more thing for management to take care about life space increasing.
3) The good suggestion could be to give free WiFi access - now it is 30 euro per week

Food was good, service is ok, except some waiters in the main restaurant which could be more polite. Hotel has good General Manager which I was able to give directly my opinion and he immediately took them in to account - moreover some of my advises were come in to the life of the hotel next day. Thx for professionalism of this management - the rest of my holiday were much pleasant than beginning.

Room Tip: Thing about 3rd 4th floor left wing with sea view
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  • Stayed: June 2012, traveled as a couple
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5  Thank ASKtravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Agapi Beach Hotel

Address: 76 Andrea Papandreou Street | Gazi, Crete, Heraklion, Crete 710 02, Greece
Location: Greece > Crete > Heraklion Prefecture > Heraklion
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool
Hotel Style:
#5 Family Hotel in Heraklion
#6 Luxury Hotel in Heraklion
#9 Romantic Hotel in Heraklion
Price Range: $114 - $276 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Agapi Beach Hotel 4*
Number of rooms: 308
Official Description (provided by the hotel):
There are still places in this world where you'll find yourself surrounded by everything that brings a smile to your face and a staff that steals your heart. This is the setting of Agapi Beach! The prime location of our Resort allows guests to relax on the beautiful beach of Ammoudara or explore the wonders of the Minoan civilization. Just ten minutes away from Heraklion, a buzzing seaside city with an array of options in culture, accommodation, dining and entertainment and twenty minutes away from Heraklion International Airport, this is the ideal destination. Experience comfort and luxury in our 23 sq.m. guestrooms located in the main building or annex, or stay in a 34 sq.m. bungalow and unwind at the spacious balcony with relaxing views of the sea and gardens. Stay in one of our 11 suites, fully renovated to evoke a true Mediterranean style, with separate sitting areas and exclusive furnishing decoration. This is the perfect choice to forget all your stress, unwind by the beach and reconnect with yourself. From our private sandy beach to a world of water sports and from daily resort activities to entertainment, we offer the perfect setting for relaxing island vacations, enriching memories and days full of laughter and fun. With a hearty breakfast or nutritious light bite at the Main Restaurant; savor innovative dishes prepared with only the freshest local products and traditional recipes at our Greek Taverna, or discover a unique Mediterranean flair at our Italian restaurant. Enjoy our all inclusive package and feel at ease that everything is taken care before you arrive. ... more   less 
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Also Known As:
Hotel Agapi Beach
Agapi Beach Heraklion
Agapi Beach Hotel Crete/Heraklion

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