Having previously stayed here we knew what to expect, and therefore were a little disappointed. The rooms are fine and everything works as well as previously. It is a good hotel in a good location forthe bus station and ferry. Staff are friendly. BUT a few things need improving: 1 the hotel needs a child lock for the tv if they are going to allow broadcast of porn on some channels. While trying to find the news we saw more than we wanted of a raunchy adult station at 6pm! , 2 the restaurant staff need some basic training in hygiene as we saw them touching bread and placing it in baskets bare handed after wiping tables AND another preparing an ice coffee usingnher bare hands to put ice in a glass! Sorry...that is just wrong and potentially can risk a guest getting ill!
Lastly. Staff on the front desk casually dressed and enjoying a nice long conversation on their mobile phone with a coffee as two guests newly arrived wait to check in...?
We like the Megaron but it is in need of some sharper management!
- Official Description (provided by the hotel):
- Built in 1925 and classified as a historical building the GDM Megaron luxury hotel is located in the heart of Heraklion overlooking the harbor within walking distance of all the major sights of the city. The great architectural design and interior decoration together with the warm - welcoming atmosphere and the high standard of services provided will satisfy even the most demanding guest. Accommodation The 58 tastefully decorated rooms feature the latest facilities such as ISDN private telephone line with voice mail, extra private telephone line for facsimile use, Satellite TV ADSL internet access ,Wi fi free , safe, mini bar , tea & coffee facilities, soundproof windows, air conditioning all around the clock, sprinklers and smoke detectors. The bathrooms are equipped with telephone, hairdryer, slippers, bathrobes and luxury toiletries. Additional amenities, such as TV in bathroom and Jacuzzi, are provided in the V.I.P. Rooms, as well as the Presidential Suites which are designed specifically with your needs in mind. Dining The "Plaza Café" a casual all day, all purpose indoor café ideal for breakfast, lunch, dinner or just a coffee overlooking the old harbour. "The Living Room" lounge and bar is the ideal setting for a quiet aperitif in between the hotel's two atriums providing also a TV corner and a library. "The Megaron 5th" Bar Restaurant is located on the top floor with the city's most stunning views of the old harbour. It provides a unique combination of an excellent location, lounge music and superb Cretan Mediterranean cuisine with dishes and specialities prepared by the hotel's Chef. Outdoor dining is available during the summer on the roof top. Recreational Facilities The Health Club on the 4th floor, exclusively for hotel guests is equipped with a variety of fitness equipment as well as a steam bath, a Jacuzzi, a massage table and a sauna with colour and music therapy. The sun beds and umbrellas by the swimming pool area on the roof are perfect for relaxing after a busy day. Hospitality Services The GDM Megaron staff is at our guests' service around the clock, providing twice-daily maid service, room service and courteous concierge assistance. Well equipped meeting rooms are the ideal venue for meetings whether it is a seminar, a cocktail reception, a gala dinner or even an exhibition. Also at our guests' disposal, there are tennis and golf arrangements, non smoking rooms, handicap rooms, medical service, secretarial services, limousine service, car rental and baby sitting, available upon request. ... more less
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- Also Known As:
- Hotel Gdm Megaron
- Gdm Megaron Heraklion
- GDM Megaron Hotel Crete/Heraklion