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$96
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Certificate of Excellence
  • Free Wifi
  • Breakfast included
Savings alert! 11% below average rates

The price you found is 11% lower than this hotel's average rate of $108/night.

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Reviews (1,872)
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Reviewed September 17, 2017 via mobile

We have visited island of Crete which is blessed with all the beauty. Our stay with the Galaxy hotel was very comfortable and pleasant. It is located in the heart of the city and places for shopping and other activity is almost a 1km away from the hotel.

Over concert and stay is excellent, staff is also warm and welcoming.

Stayed: September 2017, traveled as a couple
Thank Kushal Hari I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nikos_Martimianakis, Guest Relations Executive at Galaxy Hotel Iraklio, responded to this reviewResponded September 20, 2017

Dear Kushal Hari I,

Thanks for that superb review and for your preference towards our establishment!
We are so happy to know that you most enjoyed our prominent location and our dedicated staff.

We would love to have you back soon to the Galaxy hotel!

Sincerely,

Nikos Martimianakis - Guest Relations Executive

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 16, 2017

stayed here for 5 days in august. had a fantastic time, the staff are a credit to the management, they are polite and willing to help,the only thing that needs to be addressed urgently is staff training simple things like how to open a bottle of wine in the restaurant should be taught to staff working in these areas. good bar great cocktails, lovely pool area again there should be more pool boys on duty to take drink orders when area is busy. the food in both restaurants is super in fact i only ate in heraklion town once and for the remainder of my stay i ate at the hotel. the rooms were beautifully clean a/c was really good and very necessary. all in all i would highly recommend this hotel.

  • Stayed: August 2017, traveled on business
    • Value
    • Sleep Quality
    • Service
Thank greg k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nikos_Martimianakis, Guest Relations Executive at Galaxy Hotel Iraklio, responded to this reviewResponded September 17, 2017

Dear Greg K,

Thank you so much for your thorough feedback and we appreciate you taking the time to submit a five star review!

Providing our guests with an exceptional and memorable experience is of great importance to us, so we are happy to know that you enjoyed every aspect of your stay.

We can't wait to welcome you again in the near future.

Sincerely,
Nikos Martimianakis - Guest Relations Executive

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Reviewed September 15, 2017 via mobile

Very good hotel! Very clean and calm. We are traveling with small child so they give small gift for boy and in the room they provide extra bed free of charges! Even little difficult to found parking near but stuff really help also with this issue. The breakfast is wonderful , have different options, fresh juice, fruits, sweets! The stuff is very friendly no complains really worth 5 stars! Highly recommended!

Stayed: September 2017, traveled with family
Thank Karolina Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nikos_Martimianakis, Guest Relations Executive at Galaxy Hotel Iraklio, responded to this reviewResponded September 16, 2017

Dear Karolina Z,

Thank you for staying at the Galaxy hotel Iraklio!

It is great that you had a lovely stay at our hotel and we succeeded to exceed your expectations in all areas.

We hope you can visit us again soon so we can continue pampering you!

Sincerely yours,

Nikos Martimianakis - Guest Relations Executive

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Reviewed September 14, 2017

My girlfriend and I visited this hotel last week. Our flight arrived early in the morning so they kindly gave us a free breakfast when we arrived (which was great). Room was lovely and staff very friendly throughout the whole visit. Only downside was that the pool was only in the sun a few hours a day, so not great for sunbathing. Only a short 10 minute walk from the center of town which is great for going out in the evening!

Stayed: September 2017, traveled as a couple
Thank Will C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nikos_Martimianakis, Guest Relations Executive at Galaxy Hotel Iraklio, responded to this reviewResponded September 16, 2017

Dear Will C,

Thank you so much for choosing Galaxy hotel Iraklio for your recent stay in Crete!

We are glad that you had an outstanding stay at our premises and that our level of service exceeded your expectations greatly!

Looking forward to the pleasure of welcoming you back many times in the future!

Sincerely,

Nikos Martimianakis - Guest Relations Executive

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Reviewed September 13, 2017

The hotel was about a 10 minute walk from the town and the harbour - a good range of shops and restuarants, but no beaches within walking distances. The food was lovely and the hotel even offered us a free breakfast when we arrived early in the morning. Staff were very friendly and helpful. The only problem was the pool area only got the sun from 12-4.

  • Stayed: September 2017, traveled as a couple
    • Location
    • Sleep Quality
    • Service
Thank T123194
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nikos_Martimianakis, Guest Relations Executive at Galaxy Hotel Iraklio, responded to this reviewResponded September 16, 2017

Dear valued guest,

Thank you for staying at the Galaxy hotel Iraklio!

We are glad that you had a wonderful stay with us. We are also delighted to read that you most enjoyed our prominent location, 10 minutes walking distance from the main square of Iraklion.

We always host our guests with excellent service, aiming to provide unforgettable momments. Thank you for mentioning the great impact of our staff to your personal satisfaction.

We hope you can come back soon for another perfect vacation!

Yours sincerely,
Nikos Martimianakis - Guest Relations Executive

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