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Galaxy Hotel Iraklio
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Reviews (1,793)
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All reviewsgreat hotelper seexecutive roombeautiful poolmodern hotelbusiness hotelminutes from the airportpool sidebreakfast buffettown centrefive star hotelour honeymoonfresh orange juicethe busarchaeological museumrental carclose to the airport
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1,092 - 1,097 of 1,793 reviews
Reviewed July 15, 2009

If you're planning to spend even a single night in Heraklion, it's a no-brainer.
Start with the owner, who sets the tone of the place.
You will never find a nicer, more helpful, or more generous hotelier than Yiannis Economou. He’s a Greek who knows his homeland intimately, but he also has lived many years in the US, so he understands the expectations of foreign tourists and business people. Yiannis goes out of his way to get to know his guests personally, and he really makes sure all your needs are met. When our group of four checked out, he presented each of us with a bottle of fine Greek wine as a parting gift. Now who has ever heard of a hotel owner doing that? His entire staff is also very personable, efficient, and helpful.
The hotel is ultra modern and tastefully arranged, and everything works as it should. The rooms are spacious and well-appointed, with plasma TVs and free wireless internet. The beds are large and comfortable. The restaurant is tastefully designed and the food is delicious. The pool is very nice and clean. The pool deck has new, comfortable chaise lounges as well as umbrellas, and there's poolside food and beverage service. And finally, the prices are quite reasonable. Really, and I swear I'm not a shill, the Galaxy is the standard by which every hotel in its category anywhere in the world should be judged.

  • Stayed: June 2009, traveled on business
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Thank JMAMalibu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 13, 2009

Only spent one night to catch our flight back home. Very modern hotel with good service. Pool is quite nice but not child friendly (no shallow end) and gets shady very quickly. Rooms well furnished and comfortable but small. Hotel is reasonably central but a long walk or short car ride from main attractions. Attentive staff all around. Breakfast is great. Can't go wrong.

Stayed: July 2009
Thank gecko09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 13, 2009

It's my first trip in Crete and I really loved the hotel.
The hotel and rooms are clean and air-conditionned, there is a free internet access (even if you don't have a laptop, they lend desktop computers for free, which I find *very* convenient), a swimming pool (just tried it once, but you should enjoy sea in Crete)... There are plenty of varied food for breakfast.
Other services I did not try: fitness room, conference room, bar and restaurant.
Prices are not expensive compared to hotels of similar quality in other parts of the world.
The staff is very reactive and attentive to customer comments, smiling, elegant.. and girls are attractive ;)

  • Stayed: July 2009, traveled as a couple
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Thank nbonneel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 12, 2009

Crete was our 3rd stop on our honeymoon in Greece, and we were warmly welcomed by the staff at the Galaxy Hotel. We enjoyed a fantastic dinner in the restaurant by the pool and were so impressed by the quality of the food! The breakfast buffet was fantastic, with lots of variety and everything was super fresh! Our room was spacious, well-stocked, and perfectly clean. It was quiet, and the bed was soooooo comfortable! The staff was phenomenal, helping us get out to an excursion at the ancient palace ruins, directing us to a fabulous restaurant for dinner, and handling all of our needs quickly and professionally. We loved the open, airy feeling of the lobby and enjoyed a cocktail in the lounge which was beautiful. With a background and formal training in hospitality, I understand the long hours and dedication it takes to make a great hotel - and you will find no better than the Galaxy! Should our travels bring us back to Crete in the future, I will without hesitation stay here again!

  • Stayed: June 2009, traveled as a couple
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Thank Spincat9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 3, 2009

This was our second visit to Crete in two years and our second stay at the Galaxy. The previous reviews definitely do it justice. Everything we were looking for in a hotel – great food, beautiful pool (and people), first rate gym, CLEAN, comfy bed and pleasant ambiance. I have never been so depressed to leave a place as I was to leave the Galaxy -- it was a home away from home!

  • Stayed: June 2009, traveled as a couple
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Thank jenniet44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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