When we arrived they tried to put us in the annex, but as we read reviews about this on trip advisor we refused to go. The owner came out & offered us a night in a 5* hotel, although this turned out to be 30 mins away. To be honest this hotel in Gouves was lovely with plenty going on, although quite clearly on the front it stated 4* not 5. After promising to pick us up next day at 9.30am, they didn't turn up 'til 12 noon, a morning wasted sat round waiting for them to turn up. When we arrived back we were put in a tiny room smelling of cigarette smoke. My husband went to reception refusing this room, so we put in a suite, not as nice as it sounds. 2 rooms & a tiny bathroom. The middle was almost empty of furniture but did have a fridge. This room was 205p, avoid as although in the hotel, it is a good 10 mins walk from the main hotel, upstairs, down corridors & over walk ways!! The hotel, restaurant, bar & pool area were spotless but the rooms were tatty & dusty. The food was very canteen & never very hot. The best thing about this hotel was the staff, they were lovely, helpful, very friendly & worked very hard. As AI we expected plenty to do & some entertainment at night, nothing going on, very boring. Crete is a lovely country& there are many lovely hotels, just avoid this one.
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- Also Known As:
- Hersonissos Hotel Crete/Heraklion