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“Small Greek problem at a great hotel”

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Lato Boutique Hotel
Ranked #5 of 58 Hotels in Heraklion
Certificate of Excellence
Reviewed March 29, 2013

We dropped in here for one night and liked it so much that we stayed for 2 nights. We were lucky they managed to re-juggle existing bookings to let us have the same room for the second night. Even in March they were almost fully booked.

We were in the boutique hotel side, with a view overlooking the old Venetian harbour and the new port with its huge cruise liners. Because the hotel is on the Venetian walls of the town, all the (much-destroyed) ancient centre with its many tavernas and restaurants are within an easy walk. But we did eat in the Hotel's excellent Brilliant restaurant on the second night and were delighted by the meal we had. We also checked out the Herb Garden restaurant on the roof, which is shut in winter, but has fabulous views and is a superb site for a summer eatery.

We could not have had a warmer or more efficient welcome from the staff, and were lucky enough to bump into the manageress as we left to express our pleasure at having dropped into such a very agreeable hotel. We had a very interesting discussion, and I took the opportunity to express my disbelief at walking into the restaurant and finding a table with 2 smokers belching smoke. The manageress rolled her eyes in despair, and said that sort of behaviour was a real problem. They make every effort to discourage smoking, but some people simply will not obey the law. She was pleased that I had made loud and disparaging remarks about it and wished that more people would do the same. The management's problem is that if they try and enforce the law smokers can get aggressive, and then write disparaging reviews on Tripadvisor! Equally, if it is reported it is the hotel to blame, not the low-lifes who are breaking the law. I had every sympathy for the Hotel.

We experienced the same contempt for the law and other customers in other restaurants, and came to the conclusion that with such an attitude the recent catastrophic events in Greece were really not surprising. We made a point of ostentatiously refusing to go into any restaurant where there were smokers ... we could have starved! A few Police raids and heavy fines would pretty soon fix the problem.

Room Tip: Ask for a room with a view.
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  • Stayed: March 2013, traveled as a couple
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Thank D H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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904 - 910 of 1,839 reviews

Reviewed March 29, 2013

Lato Boutique is a great finding. I stayed 7 nights in this small hotel that has it all: it is quiet, excellent service, elevator, spotless everywhere, well decorated and everything looks new, super comfortable bed, nice bright rooms, nice bathroom, a small balcony for fresh sea air, satellite TV, good buffet breakfast and restaurant/room service. You know you found a great little place when a plate of greek sweets awaits you in the room...
It is perfectly located right across the street from the sea and the venitian fort Koules. I took a seafront room and the view was totally worth it. A short ride from the airport, it is actually very easily accessed also by bus as the main bus station is a 4 minutes walking distance from the hotel that is located on the street just above the station in the direction of the fort. To avoid taking the street stairs with the suitcase, just follow the street going up instead. The hotel has a big sign on its roof so it is easy to find if you look up. The bus station is very useful to visit Knosos, Agios Nikolaos, Rethymno, etc.
Lato hotel is also a 5-7 min walk to Heraklion's center of interests including the center of town, archeological museums, nice restaurants, etc. There is even a small food shop right next door.

Room Tip: Do not hesitate to go for a seafront room on second floor and up. I took breakfast included in the r...
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  • Stayed: March 2013, traveled solo
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Thank Jaimiecook
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 22, 2013

I stayed 4 nights in this hotel after a long absence from the city. A couple of years ago it was so and so, now renovated and with a much better environment and upgraded service I fully recommend it for either a business trip ( in my case ) or for a nice holiday in Heraklion. Strategically situated with nice view is an optimum choice. I found very good the parking vallet service provided, the breakfast was complete and the restaurant offers good quality and tasteful choices ! I also found it very nice that I could take my running shoes and wonder alongside the beach and old harbor of the city. It took me 2 years to visit once again Lato boutique hotel but its gonna be my choice from now on surely. The only thing I would like improved is a little bit more quite, my room ( exceptional from every other point of view) was situated on the 1st floor and I could hear at any time of fay or night people talking at the reception, if this little issue could be addressed then it would be perfect in any aspect! Thank you

  • Stayed: March 2013
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Thank Antonis P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 21, 2013

We stayed in this hotel for only one night, so didn't have much time to enjoy their hospitality, but were very happy with our choice of hotel. We had a view of the sea, with a small balcony, which was lovely. We didn't really notice any street noise from our room, beds were comfortable, and the shower was good. Breakfast was excellent, the best of any hotel we stayed in on our trip through Greece. It is also very close to the bus station, which you can take easily to Knossos.
The AC worked well, once we figured out how to use the remote.

Room Tip: get a sea view
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  • Stayed: March 2013, traveled with friends
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Thank CLM_Houston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 13, 2013

we had a room with a view of the sea. Because the room faced the water it was quiet. Seeing complaints from street view customers, I would recommend paying the extra for the view and the quiet! Excellent service, great breakfast. Perfect location as it is easy to access by car and easy to then walk to all interesting sites in town.

  • Stayed: March 2013, traveled as a couple
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Thank p c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 28, 2013 via mobile

Stayed for St.Valentine's day....private dinner was perfect, flowers and special decoration made the difference!!! I would recommend it to everybody and I will definitely return... Thank you all for your kind and attentive service <3

  • Stayed: February 2013
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Thank Adonis78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 9, 2013

We stayed here for 3 nights & found this hotel quite comfortable. The bedding was soft & interior was cozy but our room was facing the road & did get noisier at times. The walls were very thin & we could hear people talking or walking on the otherside.The restaurant at the top was quite awesome with a view of the sea. The buffet breakfast in the morning was quite lavish with a few local delicacies. The staff at the hotel were very friendly & helped in getting a rent-a -car.

The road leading to the hotel is very narrow & you may have issues finding parking during the day. At night hotel can offer valet parking.

Stayed: September 2012, traveled with family
Thank MaxDubai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Lato Boutique Hotel

Address: Epimenidou 15, Heraklion, Crete 71202, Greece
Phone Number:
Location: Greece > Crete > Heraklion Prefecture > Heraklion
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#3 Spa Hotel in Heraklion
#4 Family Hotel in Heraklion
#4 Romantic Hotel in Heraklion
#4 Business Hotel in Heraklion
Price Range: $53 - $121 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Lato Boutique Hotel 3*
Number of rooms: 79
Official Description (provided by the hotel):
The dramatic views of the Venetian fortress at the old city harbor of Heraklion, and the wonder-filled waves of the Cretan Sea, are among the most photographed tourist attractions on Crete island. Not many visitors can enjoy the full panoramic grandeur of these contemplative landscapes, the way our guests at Lato Boutique Hotel can.Standing for more than 35 years above the marina, our hotel operates 365 days a year without interruptions. Famous for authentic Cretan hospitality, Lato Boutique Hotel is the most welcoming establishment in this part of the city, a magnet for romantic couples, but also for families, and business travelers.Being at the center of the old Heraklion town, the peaceful and colorful central market is only a few steps away. The museums, the Venetian harbor with the fishing boats and the yacht marina, the parks, the gardens, the city cafes and all ancient Heraklion lays at the foot of our front doorstep, your front doorstep. ... more   less 
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Also Known As:
Lato Boutique Heraklion
Hotel Lato Boutique
Lato Boutique Hotel Crete/Heraklion

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