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“eating with a view!!”
Review of Saradari

Saradari
Ranked #13 of 416 Restaurants in Heraklion
Certificate of Excellence
Dining options: Breakfast, Late Night, Reservations
Restaurant details
Dining options: Breakfast, Late Night, Reservations
Reviewed September 5, 2012

I have eaten several times in Saradari . All the times was perfect . Thereis also fresh fish available . The view is breathtaking specially with full moon

Thank funseasun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed August 14, 2012

Where can I begin? The excellent fresh fish ? The friendly employees ? The view ? They are all excellent. I think that I have tried all their plates and there all excellent. Don't settle with only what is on the card. Ask what fish or lobsters the have? Top.

1  Thank stef_nl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 2, 2012

What a lovely view.... This restaurant (with its private little beach opposite down the cliff) was recommended by a member of staff at the Aldemar Royal Mare were we stayed It is walkable distance from the hotel (by the seafront or quicker from the main entrance but not so scenic). We were looking for good seafood at affordable price and that is what we got, overlooking the gorgeous bay and the town further away.
Fresh fish is presented to you at the table and you choose what you want to be cooked on order.
Nice cocktails too ! With plush sofas over looking the sea if you are not after dinner. The owner is a character with a dry sense of humour and did is best to please us. If I have one criticism to make, the service was on the slow side... But it is Greece ... and we were on holiday after all...

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Thank lovefranceUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 16, 2012

Firstly, we have a hb my friends - they forgot brink two salads. But in bill this two salads included. We sad about this - the owner sad don't worry about this and next time you will have this salads for free. But is not true!!!! I'm Russian and we had little dispute about winner at football game Russia vs. Greece. And if Greeks will win - our bill is free, but if Russia win we will pay double price. Now Greek is win but we pay all!!!! and they forgot our two free salads!!! They is cheater!!!!!!
I forgot say - They fish don't fresh - is it frozen!!!!
I recommend you don't go this "restoraunt" - chose better place in Hersonisses!!!
DON'T EAT IN SARADARI !!!!!!!
Sorry for my Eanglish!!!

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2  Thank D_P_777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SaradariCustomerServ, Manager at Saradari, responded to this reviewResponded April 21, 2013

Dear Customer,

We would like to thank you for taking the time to let us know about your experience at Saradari. We truly welcome and value all comments of our customers. It is our policy to be close to our clients and encourage them to offer us immediate feedback while having a meal with us, so we could act and improve their experience immediately. Direct feedback always helps us to try harder, in order to exceed your expectations and provide exclusive high quality services.

We are very pleased to welcome you for a second time at our Restaurant. We do try to offer a different experience to our clients. Our team makes a continuous effort for personalized service and through extensive training we try to improve day by day.

Regarding your comment about the salads and their charge: we really apologise for the inconvenience caused on this issue. It had been a mistake with your order and as soon as you brought it into our attention, we apologise and tried to compliment you, agreeing not to charge the salads next time you will dine at our restaurant. And that is exactly what we did, next time you visited us. We offered you two salads with no charge.

As far as your comment about the supposed bet that you had with a member of our staff: it is evident that there has been a misunderstanding on the sayings of the member of our staff. Due to language barriers, as for neither you nor the member of our staff English is your mother language, it is obvious that there has been a gap of communication. There is no issue from our side, having promised something to you and not been able to deliver it. So, this incident is just a result of unfortunate miscommunication. We apologise if our saying confused you and your friends. It was not our staff’s attention.

We are also sorry that you did not come in contact with our Management while having your meal, in order to bring to our attention this issue and give us in that way the possibility for providing all possible solutions.

Dear Customer, working for our customers best interest, constantly trying to improve our services and taking into account your well intended, constructive criticism and comments are always welcome. We hope that we will be able to welcome you soon again.

The Saradari Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 5, 2012

amazing view,very friendly atmosphere and the best local seafood in the area.

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Thank natasa n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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