I cannot thank the staff at this Hotel enough, as they really saved me from a nightmare. My car keys slipped out of my bag in the room and the staff went to the trouble of finding me on holiday to return them and because of their excellent customer service, I, was not left stranded at the airport as I would have been. They were so helpful and kind. They insisted it was their duty (but I wonder how many other hotels would do this?) Also because we arrived late I had been worried about finding the hotel but it's so easy, coming out of the airport there is a sign so you cant miss it, we parked right outside easily and we had an ice cold beer ready when we arrived late and tired( the bar is 24 hours) so lovely start to the holiday. I thought the noise from the aircraft would be a problem, but we never heard it. A lovely comfy room and really nice buffet breakfast. Next time we come to Crete we will stay at the Sofia and I would definitely recommend this hotel!!!
- Official Description (provided by the hotel):
- In 2009 we renovated our rooms, in order to offer you a really pleasant and comfortable accommodation. Our purpose is to please every visitor, whether he is on a business trip or on vacation. ... more less
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- Also Known As:
- Sofia Hotel Heraklion
- Sofia Hotel Crete/Heraklion