We travelled to the Elounda Aquasol the first two weeks of June with Jet2 Holidays from Glasgow and stayed on an all inclusive basis. We arrived at the Hotel at 0200hrs and were warmly welcomed by Manuel who showed us to our room and then took us to the restaurant for a greatly appreciated plate of food with water and wine. What a great way to start a holiday and it only got better! The staff are excellent and very attentive with nothing being too much trouble. The location of the Hotel is good, just out of town but only a twenty minute walk to the centre, with a supermarket a 100M in either direction. There is a local bus stop on the main road which is about a ten minute walk from the hotel with buses running to Ag Nic every hour and Plaka every two hours (please note that the bus stop is on the Plaka side of the road and you need to cross over onto a supermarket forecourt for the bus to Ag Nic which costs 1E 70c and change is given). In my opinion the photographs on this web page do not do the Hotel justice as the gardens are beautiful and well-kept with two pool areas which are kept very clean with plenty of sunbeds and umbrellas. The bar maids, Ana and Soula, are fantastic and take time to talk to you when they have a quiet moment although the bars can get busy but they were always helped out by other members of staff. Again the restaurant can get busy but the staff are very efficient and we never had to wait for a table. The restaurant does have an outside eating and smoking area but again this is a very popular area. The restaurant staff keep the place as clean as possible and special attention is given to child seats. Food was buffet style with hot and cold help yourself bain maries with a wide selection for all meals and the chefs were always around replacing food trays. Drinks, for lunch and dinner, are by waiter service however this is well organised and our drinks were always on the table within a couple of minutes of asking for them. Whilst we shouldn’t single out any member of the restaurant staff, Alex and Nicoleta were very helpful and always greeted you with a smile with both of them taking time to get to know us albeit they used the excuse of trying to improve their English which is already excellent. English is the common language throughout the hotel although there are many nationalities staying at the hotel and most of the staff spoke a number of languages. The evening entertainment varied from night to night some good and some not so good but Andrea works extremely hard to get everyone involved in both the daytime and evening entertainment. One word of caution is there are a lot of steps to the outside pool and bar area. Our room was adequate for our needs and always kept clean with the towels and sheets being changed regularly and it had a good view of the sea and gardens. TV, air conditioning, fridge and hair dryer all did what they were supposed to do and the only thing we felt that could have been included was a kettle. This is an excellent Hotel and what it lacks in 4 star luxury is made up by the quality of the staff, food and drinks.
Our only disappointment on this trip was Heraklion Airport and our transfer to the hotel which has nothing to do with the Aquasol Hotel. We landed at 2230 hours on time but it took more than an hour for our hold baggage to reach the carousel and our transfer coach did not leave until just before midnight. Elounda is the last drop off resort on the coach journey and this took nearly 2 hours which meant we arrived at our Hotel at 0200 hours (three and a half hours after landing). The return back to the airport was better and took about 90 minutes but the coach did not visit so many resorts/hotels. There was a short wait at the Jet2 baggage drop off but then we had to queue to have our hold baggage x-rayed, then had to queue at passport control to eventually get to security a process that took over an hour mostly spent standing in queues.
Graham and Cathy
- Official Description (provided by the hotel):
- Our newly branded hotel is located in the luxury seaside resort of Elounda, 10 km north of the cosmopolitan and impressive town of Agios Nikolaos. The marvelous views of the famous Mirabello Bay, crystal clean waters and breathtaking surrounding combined with the well-known VITA HOTELS high standard services provided with quality and smile, ensure to our guests unforgettable moments in this splendid resort. ... more less
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- Also Known As:
- Elounda Aqua Sol Hotel Elounda
- Aqua Sol Elounda
- Elounda Aqua Sol Resort
- Elounda Breeze Resort Crete