In general we had a pleasant stay at this hotel.
The rooms were kept very clean. Our room was of a reasonable size with a balcony with sea view. The bathroom was also kept clean but was a little small.
The 2 pools were kept very clean but the water was FREEZING in July.
All other public areas were kept very clean and tidy.
All staff (apart from one) were always cheerful, polite and helpful.
Wifi was ok most of the week, but suddenly improved on the Wednesday. Thereafter it was excellent; I think they had a new system fitted.
An all important safe in the room. However, I have never seen a room safe operated with key, and have to wonder about the security of this. In the past I have always seem 'self select pass code' entry into room safes.
WARNING - The following are observations rather than complaints; you decide!
The hotel is approx a brisk 30 min walk to Elounda, with no nearer places to eat, apart from a couple of other hotels. The walk into Elounda is lovely. For most of it there is a safe causeway next to the sea. It is even nice when it gets dark. During our stay there was a few hundred metres of this causeway where the street lights were out.
The hotel is a brisk 45 mins walk in the other direction, to Plaka, with no nearer places to eat, apart from one or two hotels. There is no causeway here. There is some footpath but at times you walk along the road. I would not walk this in the dark. A few drivers drive along here far too fast (in my opinion) especially the Mercedes taxi's.
The bus service between hotel and elounder is very hit and miss; more miss than hit.
Taxi's - the best price for a taxi from Elounda to hotel is approx 6 euro;; about double what you would pay in UK for same distance. Most drivers will try to get 10 euros.
The hotel is laid out like a small village on a hillside. Consequently there is a Steep drive way that is approx 200 metres from road to furthest room; which ours was. It is a STEEP driveway!! The hotel reception is about 100 metres up the drive.
During our B & B stay, most of the other guests appeared to be Eastern European on 'all inclusive'. Not a problem in itself, but on this occasion we found basic manners from other guests, sadly lacking. For example - I step aside at the bottom of a stairway to allow a couple to walk down with their breakfast tray. There is no acknowledgment I am even on the same planet, let alone a thank you!
I had the feeling that we (the brits) were in a tiny minority, and appeared to be 2 f the few who were NOT on all inclusive; i don't even remember being offered it when we booked with Travel Republic
I have read reviews that said a kettle could be made available for use in your room if you asked. I DID ask and was told NO. Us Brits like our early morning cuppa !
The shower, in our room at least, was tiny. It was surrounded by a curtain. I am of average build, and I would have really struggled to have a shower if I was bigger. A larger body size would have pushed the curtain outside the tray and the rest of the bathroom would have been swimming with water. Very slippery.
The breakfast was Ok. A reasonable selection and plenty available. However, the fruit juice was very watered down; some mornings it was like cordial. Only one 2 slice toaster although I never had to wait; must be an English thing, the toast! Coffee machine delivered a variety of coffee, but very slow and frequently a queue.
We only had one other meal and that was Sunday night; a buffet dinner for 14 euro. We found this to be of a poor standard. For 14 euros you can eat much better in Elounda. We had a number of '3 course specials' priced at between 10 and 15 euro in Elounda. A WARNING - there is a small sign stating that the coffee and juice was not included in the meal price. Fair enough. However, on the Sunday we ate, the notice was tucked around the corner, and the staff who showed us the food available made no mention of this. During the meal I half filled 2 tiny glasses with juice and took them to our table; watered down juice, I may add, as it normally was. A microsecond later a waiter appeared with the bill for this - 6 euro's !! I was a little unhappy about this; not really the price, but the principle.
The outcome of this is that I settle my account on Monday night and enjoyed lovely walks and much better food away from the hotel. I NEVER purchased anything else from this hotel for the rest of our stay; not even a coffee. Maybe the act of a man with too many strict principles, but it forced us to enjoy lovely walks and lovely meals at a variety of different restaurants. From the hotels point of view, they lost a potential 200 - 300 euros we would probably have spent on other meals and drinks at the hotel
So these are the basics; you decide.
Wife's opinion as follows!
This hotel is OK. Very clean everywhere, fresh towels everyday and clean sheets during the week. We were on a B and B tariff and the breakfast was good, not wonderful but certainly adequate. The hotel is beautifully designed with all rooms having a different aspect as they are built on angles up the hill. It is very steep. Don't eat dinner at the hotel - there are much better offers in Elounda in terms of price and quality of the food (apart from breakfast) . A private beach is on the other side of the road - as they all are even if you pay the earth for the hotel - just a single row of sunbeds. Enough but no opportunities for people watching. All in all the Selena is good value but there is NOTHING to do here except laze around and the villages either side are a good 1/2 hour walk away.
- Official Description (provided by the hotel):
- Selena Village Hotel is a family owned hideaway in the famous area of Elounda Crete. Located on a hillside, its’ 72 cozy rooms & suites offer views to the dazzling waters of the Mirabello Bay and the world famous Spinalonga island. Selena Hotel Village is the right choice for couples and families looking for a home away from home combining unique location and tranquil surroundings like being in a picturesque Cretan village. Just a few minutes away guests can also visit the typical greek tavernas or enjoy a cocktail during sunset.Elounda Hotel Selena Village is a boutique hotel that provides services to ensure a relaxing experience with comfort and quality: main restaurant, pool bar, three swimming pools, one tennis court, fitness center, sauna, church, beach, business corner, lounge corner, reception 24hrs/24hrs. ... more less
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- Also Known As:
- Selena Village Elounda, Crete