We came to this hotel with an open mind, having booked before Robinsons arrived. All the latest reviews are spot on. We stayed from June 14th - 28th and had a very good holiday, but the hotel is being ruined by this company. The hotel staff work their socks off to give clients a good experience, but Robinsons have taken over most things, even the restaurant. Each day there seemed to be more personel from Robinsons and it wouldn't matter if they only had 10% of the clients, they are very difficult to get away from. Their idea of entertainment is childish in the extreme (eg Pirate and Greek God presentations) and the Cretan Night was all in German. This was not just a problem for Brits. We knew of German and Italian returners, who were just as unhappy at losing the peace and tranquility of this beautiful hotel and setting and will not return while Robinsons are here.
In short, the staff are the best I have ever come met and I don't believe could be bettered. The hotel and area are excellent. We tried to avoid Robinson staff and actiivities as much as possible and our solution was to have lunch in the hotel, instead of dinner and go out to the local tavernas and bars, for a really good experience of Elounda. The people there are the most friendly I have ever met on holiday.
We would love to go back to the Elounda Bay Palace, but I can't see it happening while Robinsons are there.
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- Also Known As:
- Elounda Bay Palace Hotel Elounda
- Bay Palace Hotel Elounda
- Elounda Bay Palace Crete