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“Beautiful view, friendly service, relaxed atmosphere”

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Porto Elounda Golf & Spa Resort
Ranked #18 of 35 Hotels in Elounda
Certificate of Excellence
Reviewed October 9, 2010

I stayed here with a friend in September and we loved it.
The hotel is quite understated for a 5 star which was actually very nice as there was no pretentiousness. The staff went out of their way to be helpful and very friendly and the only time we had to wait a little longer for service in the restaurant was when it was very busy and they were run off their feet.
George who works on the bar was particularly friendly!

The room service breakfast was ample and the food in general was very good.
There was loads of choice for breakfast and although the menu was quite limited in the evening it was delicious, especially the huge range of desserts!
The drinks in the hotel are very expensive but we stocked up our fridge from the little shop 5 mins away.

The view from our room was beautiful and the room itself was a lot nicer than it looks in the photos. Yes, the walls are artexed but its traditional for Crete not London or New York!
We did move to a different room for a few hours on our last day as a late check-out and the room wasn't nearly as good, and the over-bath shower flooded but they didn't charge us as our room was booked out. If we'd paid for this room we wouldn't have been happy but it didn't look like they used this side of the hotel often.

The pool area was immaculate and the beach is quite small but hardly used so plenty for the private use of the hotel guests. The atmosphere in general is very relaxed and peaceful - none of your Union Jacks and over-exposure of flesh on show :)
The guys by the pool area supply towels so if the sunbeds are abandoned the towels are removed for someone elses use. No reserving them at 5am!

The only rude people we encountered were English which is quite embarassing!
The Cretan people are some of the nicest we'd met and a walk into Elounda village is worth doing. The boat to Spinalonga was only 10 euros if you like history.

I would say this is more of a couples hotel but they cater very well for small children, there are plenty of watersports and there were also a few family groups. If you prefer the rowdy nightlife, I'd suggest Malia!

  • Stayed: September 2010, traveled with friends
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Thank dwalk33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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310 - 316 of 593 reviews

Reviewed October 6, 2010

This was our third visit to Elounda; the first two had been great which is why we returned. We were so disappointed by the last visit. There was a problem with our rooms which we are assured would be sorted out; never happened in the fortnight we were there. The servcie in the restaurants was very slow and indifferent. Staff in general made very little effort to be helpful. All in all, we felt we had wasted both our time and money and will certainly not be going back there. They do not deserve our custom. Really a pity that it wsa so poor as we love Crete and the Greeks but will look elsewhre in future.

  • Stayed: August 2010, traveled with family
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3  Thank Beatrix19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PortoElounda, General Manager at Porto Elounda Golf & Spa Resort, responded to this reviewResponded October 8, 2010

Dear User,

We would like to inform you that all our guests' comments are always very welcome.
What is strange, however, is the fact that you state that in August you stayed with us and faced a problem with your room which was not sorted out.
For your information, all problems reported by our guests during the month of August were dealt with by our team and sorted out.
Allow us also to bring to your attention the fact that our personnel is our greatest asset. Our staff has been with us for many years, is well trained and all our guests appreciate their loyalty and kindness. Our personnel's professional attitude and smile has given us for many years many repeat clients and new ones who wish to be part of our family.
Finally we would like to inform you that our legal department is looking into this review since your accusations are based on no-real facts.

Best Regards
Alex Glynos
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 30, 2010

We just came back from Crete, and have to say, that it was an unforgetable & AMAZING vacation at Porto Elounda! The Rooms have a terrific view to the port. You go to sleep with a romantic sunset and get up with a beautiful look at the Elounda port.
The Hotel Rooms are very clean and modern.
The breakfast and dinner are more than you can ask for. Everybody can find something with that variety. The Stuff is very kind and helpful.
The private beach is beautiful, and the water crystal-clear!
The Elounda Bay is very quiet and relaxing (compared to Herssonissos or Irakelio, where most of the Hotels in Crete are located). We reached everything with our rented car (it's adviced to rent that in advance, much cheaper). The City near by Agios Nikolaos was perfect for going out in the evenings.

One less positive thing is the Six senses Spa which was VERY expensive, but thats the only negative thing.

  • Stayed: September 2010, traveled as a couple
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Thank ariru
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 29, 2010

We have been around the world for holidays, but we never felt so good with the service and the hotel stuff.
Before we came to the hotel we looked at the reviews and we were afraid from the bad ones, but I must say that all the bad reviews for this hotel are simply lies and all the people that wrote the bad reviews should stay at home!
The hotel is very beutiful, the rooms are clean and comfortable the food is delicious, and the beach is just amazing.
We would like to say thank you Porto elounda and his stuff for an amazing holiday!!!

  • Stayed: September 2010, traveled with family
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Thank BOBI1608
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 27, 2010

We came back a few days ago and, in many ways, this was our best holiday ever (and we have been to some wonderful places around the world). Room service - food and maid and linen - exceptional, restaurant staff - fabulous and could not have been better and the food was pretty good too. Views from all rooms superb. To dine on the terrace overlooking gorgeous Mirabello Bay was romantic and the only down side was the number of selfish families who either let their babies cry throughout the meal or let them crawl around the tables!!!! The restaurant staff were really frustrated by this but unable to stop it (for some reason) although they went out of their way to compensate with gorgeous wines and giving us the best table at the edge of the terrace each night.

So many things were excellent though that we are considering going again although we think we will go B&B (rather than half board) and eat in Elounda, Plaka or Agios Nicolaos in the evenings. Taxis quick and easy.

  • Stayed: September 2010, traveled as a couple
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Thank Barleyfields
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 23, 2010

Allow me to thank and on behalf of my friends all the staff at the Resort , they are quite professional , the resort is in Crete , and not in Monte Carlo , , if you know this then you would enjoy your vacation , the most important is that you deal with nice polite human beings , the greek people are proud of their dignity , money comes next , I would highly recommed this resort for those who does not have a nagging character , difficult to please , do not go there, , hope this message is clear ...................................

  • Stayed: September 2010, traveled with friends
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Thank rony1974
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 21, 2010

A perfect hotel for a holiday with your partner. We visited it, with my boyfriend and we had some very nice days at the resort.
If you chose to have breakfast in the room you can at the same time enjoy the wonderful view from the bed as the bed was facing the window so we could see the sea and the sky. The days we spent by the beach, swimming in the sea or in the pool. Late lunch in the taverna which is on the sea, having a small lake full of fish in the middle. Excellent service. After lunch we usually had a rest, played tennis or went to the gym, fully equipped with Cybex machines. There is also possibility to get golf lessons which we did. We recommend a visit in the spa for treatments. For dinner we went to restaurants in the area and all were very nice. After dinner we usually had a drink at the Serenes bar, which we enjoyed a lot. You have a drink on a deck over the sea and listen to lounge music and sound of the waves under your feet. We enjoyed every second of our stay at the Porto Elounda.

Stayed: August 2010, traveled as a couple
Thank LilianMonika
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Porto Elounda Golf & Spa Resort

Address: Elounda, Crete 720 53, Greece
Phone Number:
Location: Greece > Crete > Lasithi Prefecture > Elounda
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Elounda
#4 Top resorts Hotel in Elounda
#10 Spa Hotel in Elounda
#11 On the Beach Hotel in Elounda
#13 Luxury Hotel in Elounda
Price Range: $232 - $1,025 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Porto Elounda Golf & Spa Resort 5*
Number of rooms: 128
Official Description (provided by the hotel):
The only golf-and-spa resort on Crete is a whole world on its own, with the "World's Best Spa" according to the Sunday Times' "Travel" magazine 2007. Rooms and suites all have panoramic views of the bay of Elounda over the green expanse of the golf course's 9 holes. Children are particularly well catered for, with a dedicated facility offering indoor and outdoor play areas, a lawn-laid olive-grove, a water-park and a sports field. ... more   less 
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Also Known As:
Porto Elounda Deluxe Hotel Elounda
Porto Elounda Golf & Spa Resort Crete

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