Altbough the website says ALL rooms have attached veranda, bathrooms, and AC they do not! I booked a room based on their website. The first room had two twin beds and just a tiny window. In August this was unbearable as there was no breeze. The bathroom was one floor up ans I was told a private bathroom which in fact was shared with another room.
Had to move rooms to a smaller room with still no AC, veranda or bathroom on the second night. I would have checked out after first night but because I was doing an all day hike did not have time to look for other options. Second room was just as bad but had a bigger window. Looked out onto the busy shopping arcade so quite noisy from around nine AM till eleven PM.
Through email I asked for an earlier check on as I was arriving by morning ferry. Was told it was possible from 9 AM. Sat in a cafe till 9 and then at the doorstep till someone finally turned up around 9:30. No apologies or anything. Would have just stayed in the care till 10 if I would have known.
This was Greek hospitality at its worst. Asked about a bus to the gorge to do the hike which a lot of tourist do. I was told to walk to the bus stop ask there. Everywhere else has been helpful and looked up.necessary info on Internet. Guess they were just interested in their customers in their shop.
Just disappointing. When I talked to the owner he just tried to sweet talk his way. There are way better options in Chania. Try Varnas Studios which actually has a reception desk and a better value.
- Official Description (provided by the hotel):
- All rooms are equipped with air-condition, TV, private refrigerator, and they are close to the harbor. All the frontal rooms have a balcony with view to Mpetolo paved street. Several rooms have windows viewing to the paved courtyard with the flowers. In this courtyard with the flowers and in the single kitchen as well, the guest might enjoy a cup of coffee or tea, which we offer throughout the day, or even a drink. ... more less
- Reservation Options:
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- Also Known As:
- Mme Bassia Chania, Crete