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“spanking clean hotel with friendly staff”
Review of Avra City Hotel

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Avra City Hotel
Ranked #39 of 109 Hotels in Chania Town
Certificate of Excellence
India
Level Contributor
342 reviews
101 hotel reviews
common_n_hotel_reviews_1bd8 133 helpful votes
“spanking clean hotel with friendly staff”
Reviewed July 14, 2014

looked like a brand new hotel, hard to believe they have been around 20 yrs. the rooms apparently were renovated a year back but looked as if done up just yesterday. cleanliness is to be seen to be believed.
good location, could see deers from our room. Quiet inspite of being centrally located.
good breakfast with the added option to squeeze fresh juices yourselves.
Katerina the assistant manager was very responsive on mail and arranged taxi pickup and also gave us pointers on where to eat like the locals do etc.

  • Stayed June 2014, traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank worldiscoverer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A_Chaniotaki, Ιδιοκτήτης at Avra City Hotel, responded to this review, October 23, 2014
Dear Sir/Madam,
Thank you for staying with us during your recent visit to Crete and for taking the time to write this comment!
What gives us great pleasure and satisfaction are positive people and comments on our services and staff!
We sincerely appreciate your high recommendation of us to other travelers and also look forward to welcoming you once again.

Yours sincerely
Athina Chaniotaki
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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110 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Montreux, Switzerland
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed July 7, 2014

I really liked this hotel, from the spacious cool lobby via the helpful and friendly staff to the nice room with some interesting art and a balcony over looking the park. Breakfast was a good buffet selection. Location was great, close to the market and the old town, but not "in the thick of it". It was nice to get out of the heat an buzz of the city and recharge before heading back out again. Decor is modern and stylish with a definite nod to antiquity. Really nice place.

Room Tip: Get a room facing the park
See more room tips
  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Saul999 J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A_Chaniotaki, Ιδιοκτήτης at Avra City Hotel, responded to this review, October 1, 2014
Dear Sir/Madam,
Thank you for staying with us during your recent visit to Crete and for taking the time to write this comment!
Your comments are indeed very helpful and much appreciated. we are doing our best to offer our guests unique experience, being motivated and guided by your opinion.

We are always glad to receive feedback from our guests in order to improve our customer service and standards. We place great value on your opinion and we hope to welcome you again during your next visit to Greece.

Yours sincerely
Athina Chaniotaki
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Heraklion, Greece
Level Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed March 31, 2014

We use to stay to Avra city hotel because my wife and I we feel like home.
Avra is our ho,e!!!
Beautiful stuff and helpfull all of them, Katherina- Evaggelia - Petros- Pavlos.
Clean rooms, very very good breakfast!!!
Avra is our 2nd home.
We love this Hotel.

Room Tip: All the rooms are perfect!!! Big rooms!! Summy!!!
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  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank MATTHEOS60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A_Chaniotaki, Ιδιοκτήτης at Avra City Hotel, responded to this review, September 25, 2014
Dear Sir/ Madam,
Thank you for staying with us and for taking the time to write this comment.
We are very happy to read that you enjoyed our rooms and facilities! Also, your kind words regarding our staff are much appreciated.

We look forward to welcoming you back during your future visits!

Yours Sincerely
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
DC
Level Contributor
42 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed November 4, 2013

Words will not suffice to express our satisfaction with this hotel. Artfully renovated, beautifully appointed, and very well situated. Charming little place with immaculate service (thank you Dimitra!), bountiful breakfast, comfy rooms all with a view, and ship-shape management (thank you Katarina and we will keep in touch!). We will definitely stay at Avra again.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Saboratore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A_Chaniotaki, Ιδιοκτήτης at Avra City Hotel, responded to this review, December 8, 2013
Dear Guests,
Thank you very much for taking the time to post a review on Trip Advisor regarding your recent stay in Avra City.
We would like to thank you for having chosen our hotel to spend your holidays and we are delighted to know that our services have exceeded your expectations and have been the reason for memorable moments.
Your comments are most encouraging for our team to continue to offer high quality service to our guests.
We look forward to welcoming you back in the near future where once again you may enjoy our warm hospitality.

Yours Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denmark
Level Contributor
41 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed October 8, 2013 via mobile

Room with nice furniture. Old bathtub. Good balcony and bed. Free wifi.
Hotel without restaurant. Only a very limited breakfast buffet.
Really quiet area. 10 minutes from harbour.
NO late check-out, limited reception service.

Stayed September 2013, traveled on business
Helpful?
1 Thank LouiseSHusted
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A_Chaniotaki, Ιδιοκτήτης at Avra City Hotel, responded to this review, December 8, 2013
Dear Sir/Madam,
Thank you for staying with us during your recent visit to Crete and for taking the time to write this comment!
Your comments are indeed very helpful and much appreciated. We are doing our best to offer our guests unique experience, being motivated and guided by your opinion.
We are always glad to receive feedback from our guests in order to improve our customer service and standards. We place great value on your opinion and we hope to welcome you again during your next visit to Greece.
Yours Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Liverpool, United Kingdom
Level Contributor
91 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed September 17, 2013

The staff were very friendly and helpful and all people from Chania so they new the best places to go. Just a few minutes walk to the centre
The hotel has just been refurbished and looks wonderful full of nice art. The wifi worked well and the beds very comfortable. Breakfast was good a real treat to stay.
I would recommend this hotel to anyone wishing to visit a beautiful quite hotel within 5 mins walk from a bustling exciting city
Well done

Room Tip: The two ladies on reception were outstanding
See more room tips
  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank John D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A_Chaniotaki, Ιδιοκτήτης at Avra City Hotel, responded to this review, December 8, 2013
Dear Guests,
Thank you very much for taking the time to post a review on Trip Advisor regarding your recent stay in Avra City.
We always appreciate candid comments from our guests as it helps us to improve our services and increase guests’ satisfaction.
We look forward to welcoming you back in the near future where once again you may enjoy our warm hospitality.

Yours Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jerusalem, Israel
Level Contributor
13 reviews
Reviewed September 4, 2013

The hotel is built in high standards. The breakfast is reach. Vegetables fruits with fresh juice.
The hotel design is classy. It looks very good. The rooms are big.
No pool. Car park area.
The front desk reception are very nice and they speak good English.
They didn't know how to add to my bill international call so at the end they didn't charge me

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Elad A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A_Chaniotaki, Ιδιοκτήτης at Avra City Hotel, responded to this review, December 8, 2013
Dear Guests,
Thank you for staying with us during your recent visit to Crete and for taking the time to write this comment.
We are very happy to read that you found our welcome warm and enjoyed our rooms and facilities!
We are grateful for your recommendation as a place to spend your holidays, relax and enjoy summer!
We look forward to welcoming you back during your future visits.
Yours sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Avra City Hotel

Property: Avra City Hotel
Address: 23 Stratigou Tzanakaki, Chania Town, Crete 731 34, Greece (Formerly Minoa Hotel)
Location: Greece > Crete > Chania Prefecture > Chania Town
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Suites Wheelchair access
Hotel Style:
Ranked #39 of 109 Hotels in Chania Town
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Avra City Hotel 3.5*
Number of rooms: 20
Reservation Options:
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Also Known As:
Avra City Hotel Chania, Crete

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