We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“basic historical hotel that's worn around the edges” 3 of 5 bubbles
Review of Doma Hotel

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Doma Hotel
Ranked #21 of 91 Chania Town B&B and Inns
Certificate of Excellence
plymouth
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“basic historical hotel that's worn around the edges”
3 of 5 bubbles Reviewed January 12, 2012

My husband and I stayed here for two weeks in October as we were house hunting in the area and needed somewhere central. Having been delayed by our flight we didn't arrive until 12.30 in the morning. All credit to them that when we phoned to inform them that we would arrive way after their 11pm deadline they were courteous and explained that there would be no problem. We had difficulty finding the hotel and I had emailed previously to find out about parking so already knew about the street parking.
On being presented with our 'suite' I have to say I was very disappointed...and quite clearly they use pictures for their website of particular areas that will attract the eye (false advertising?) It was a very basic suite but reasonably comfortable non the less. It was clean and tidy and was kept so for the remainder of our stay. There were no facilities to make our own drinks in the suite and I may be fussy but if I have paid for a suite I do expect that I can make a coffee for myself at any time and not be charged extra for it. Consequently we had quite an additional charge to pay at the end of the stay which the owner wanted us to pay seperately in cash for rather than incorporated into our total bill, she became quite obviously disgruntled with us when we explained that we would be paying the full total for everything on our card. Hot water for the shower was a bit slow in coming but otherwise no complaints about the bathroom. Double bed was two singles pushed together and quite hard mattresses. Our window didn't close fully in the bedroom and when we had a night of rain I found myself being sprayed. We reported it the following morning but there was no repair made whilst we were there. The window to the front was facing the main road which was extremely noisy. I didn't mind the walk into town or the harbour but was quite fed up with having to go out every lunch time and/or evening to eat. There is a local Italian which the staff will phone for you and the food delivered.
The breakfast was plentiful and we had no complaints.
The Doma Hotel is a charming place with a lot of history that it's owner and staff are quite rightly proud of but a boutique hotel it isn't. It is shabby chic that could do with tidying up a bit without losing its individuality.

  • Stayed October 2011, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank PlymouthFoody
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

136 reviews from our community

Traveler rating
    61
    50
    15
    4
    6
See reviews for
13
86
4
3
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Crete, Greece
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed November 5, 2011

This is a unique, quirky, small hotel that caters to a very specific niche in the market, it is for people who appreciate old fashioned chic!

It has retained the same ambiance since the 70s, with the beautiful antiques and inspired decoration (done by 1 of the 2 owners).

The top roof breakfast room with the breathtaking room and the small garden in the back of the hotel are the 2 highlights.

Service is simple and polite.

Stayed April 2011, traveled solo
Helpful?
2 Thank nikostsepetis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portland, OR
Level Contributor
118 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
4 of 5 bubbles Reviewed October 22, 2011

My husband and I enjoyed 4 nights in mid-September at the Doma Hotel. Our arrival in Chania was marred by a taxi strike, which resulted in a bus ride into town from the airport and then a mile or two walk pulling luggage on a very warm night to the Doma, which I'd known was outside of town but hadn't expected to have to walk to on our first night after approximately 26 hours of travel from our home on the West Coast of the US! One lovely grace note: the charming innkeeper, upon hearing our saga, disappeared briefly before returning with glasses of a cool, refreshing cinnamon tea.
The hotel was as I'd expected from my research, a old, beautiful former embassy- turned-hotel. The surprise was that our room, while simple and very clean, boasted two twin beds (so much for asking when reserving for the largest bed available as my husband is quite tall!) So the beds were pushed together- thankfully we've been married for 35 years so this was not a honeymoon occasion... The bath was adequate, and the closet was indeed covered by a curtain. However, comments made by an earlier poster surprise me, because showers w/o curtains, thin toilet paper, funky closets have been common among our experiences in Europe. Unless one stays in 4 star or better hotels, this seems to often be the norm. The reasonable price of the Doma more than compensates, in my opinion.
Other plusses: the breakfast room on the top floor boasts enormous open windows with a spectacular view of the ocean. We found the breakfast adequate- fresh orange juice, the ubiquitous Greek yogurt, etc. We usually don't take hotel breakfasts unless they are included in the room tariff, so this breakfast was fine with us as it was included. Again, more often than not our European hotel breakfasts are about on this level.
The staff was very accomodating, providing extra towels for us to take on beach excursions, etc. W-Fi was available in the main floor living room but not in our room.
The location outside of town was ultimately a plus, in our opinion. We found the walk in and out of town quite manageable, taking about 15 minutes, and we always felt safe even at night. We loved Chania, and found it to be the most beautiful city on Crete, having visited Rythemnon and Irakion also on this trip. Parking was always available near the hotel on the street, while hotels in town might have been a nightmare for parking as well as for nighttime noise, given the density of restaurants, shops, etc.
While the Doma was funky and quirky, we loved it's unique personality. It's why we usually try to find locally-owned hotels with history. Don't stay here unless you're flexible. We, however, would return here in a heartbeat.

  • Stayed September 2011, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank el13207
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed October 10, 2011

I simply do not understand the positive reviews of this hotel. I'm just going to list the flaws - and no, my objections are nothing to do with wanting a big characterless resort hotel... I love a small independent hotel that does things right, but being small isn't a license to get away with murder. The following are basic flaws which cannot be excused:

No double beds - just singles pushed together with a large gap
No screen around the shower - just a tray and a shower head
Only a very dim light above the mirror in the bathroom - no other lights
Single ply toilet paper (! where do you even get this from?)
Incredibly uncomfortable chair
Dingy lighting throughout common areas
Wardrobe is just a curtain across an alcove

The following are problems with the hotel which might affect any other, but you should be aware of:
No reserved parking - street parking only - although this is quite common in city hotels here, in my experience.
Next to a very busy, noisy road
A very basic breakfast - this might be a Greek-style breakfast, that's fine. But I have to ask for orange juice? And bread? Just stick it in with the buffet! And I'd like to see some other things - pastries and so on. It all looks a bit sad when you go to the breakfast room.
Extremely basic decor - it is like staying in a monastery. The photos on their website are nothing like what you get in the rooms, for the most part.
Very far from the interesting bit of town - a fair walk, at least 15 minutes

Positives:
Nice view from the front windows, although you'll be very uncomfortable when you're enjoying it

There are many, many other hotels in Chania, and they look lovely after a short wander around: go elsewhere first, unless you're looking for an austere trip to days gone by.

  • Stayed September 2011, traveled with friends
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank threebythree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston
Level Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed September 26, 2011

We had a very good experience with Doma Hotel.

It was well located with just a pleasant 15 minute walk along the water’s edge to the beautiful old Venetian port. This works well for anyone who plans to rent a car. Many of the hotels directly on or near the old port are not accessible by car only by foot traffic. Although Doma has no parking available there was no problem finding a parking spot on the street directly across from the hotel during our 4 night stay.

The staff was very helpful and the room was clean but small with a wonderful view of the water which was directly across the street. We enjoyed watching the locals taking their morning swim.

We paid 89 euro per night and breakfast which was extensive and delightful was included.

  • Stayed September 2011, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank AngPTravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barrie, Canada
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed September 22, 2011

We went with another couple on our 20th anniversary and their 25th. This hotel was everything we expected and more. We did our homework before choosing Doma and knew that it would be a short walk into the heart of the the old town. We loved the old world charm of the building and the history it holds. All staff were courteous, respectful, and eager to please. Our room was small but efficient. Beds were firm but comfortable. The entire facility was clean and tidy. Breakfast was excellent, fresh squeezed orange juice, coffee, yogurt, homemade jams, dried fruits, and eggs made upon request. The breakfast area overlooks the sea which was breathtaking. We utilized the sitting area in the garden courtyard to unwind and share a bottle of wine, cheese, olives etc... before heading off to dinner. A memorable experience we won't soon forget.

  • Stayed September 2011, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sugarbush-Oro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, California
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed September 15, 2011

We stayed 2 nights on our 25th anniv trip to Greece. We were greeted by a refreshing glass of cherry cider, served in the garden. We went up to our room to discover that we had 2 twin beds. We came back to the reception area, and I asked if we could get a double. We were told that the doubles are only in the suites. At the same time, I was telling her that it was our 25th anniv. We were upgraded to the most magnificent suite, the best room in the place, with a beautiful balcony overlooking the sea and Old Town Chania! The bed was extremely comfortable. Spiraloula was very helpful in recommending places to go, and also places to eat. And we also met with the owners of the hotel, and enjoyed a conversation over a most wonderful breakfast served in the top floor dining room. This was truly the highlight of our trip!

  • Stayed September 2011, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank LESCOTT1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Chania Town
0.3 mi away
Halepa Hotel
Halepa Hotel
#23 of 111 in Chania Town
4.5 of 5 bubbles 240 reviews
0.7 mi away
Kydon, The Heart City Hotel
Kydon, The Heart City Hotel
#10 of 111 in Chania Town
4.5 of 5 bubbles 812 reviews
0.9 mi away
Casa Delfino Hotel & Spa
Casa Delfino Hotel & Spa
#2 of 111 in Chania Town
5.0 of 5 bubbles 794 reviews
Show Prices
Show Prices
Show Prices
0.9 mi away
Samaria Hotel
Samaria Hotel
#6 of 111 in Chania Town
5.0 of 5 bubbles 421 reviews
0.1 mi away
Eliros Mare Hotel
Eliros Mare Hotel
#13 of 47 in Georgioupolis
4.0 of 5 bubbles 86 reviews
0.4 mi away
Kriti Hotel
Kriti Hotel
#12 of 111 in Chania Town
4.5 of 5 bubbles 325 reviews
Show Prices
Show Prices
Show Prices

Been to Doma Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Doma Hotel

Property: Doma Hotel
Address: 124 Venizelou Str, Chania Town, Crete 731 33, Greece
Location: Greece > Crete > Chania Prefecture > Chania Town
Amenities:
Bar / Lounge Children Activities (Kid / Family Friendly) Room Service Shuttle Bus service Airport Transportation
Hotel Style:
Ranked #21 of 91 B&Bs / Inns in Chania Town
Price Range (Based on Average Rates): $
Hotel Class:4 star — Doma Hotel 4*
Number of rooms: 23
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Hotels.com, Travelocity, Agoda, Orbitz, Hotel.de, HRS and Despegar.com so you can book your Doma Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Doma Hotel Chania, Crete

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing