My husband and I stayed here for two weeks in October as we were house hunting in the area and needed somewhere central. Having been delayed by our flight we didn't arrive until 12.30 in the morning. All credit to them that when we phoned to inform them that we would arrive way after their 11pm deadline they were courteous and explained that there would be no problem. We had difficulty finding the hotel and I had emailed previously to find out about parking so already knew about the street parking.
On being presented with our 'suite' I have to say I was very disappointed...and quite clearly they use pictures for their website of particular areas that will attract the eye (false advertising?) It was a very basic suite but reasonably comfortable non the less. It was clean and tidy and was kept so for the remainder of our stay. There were no facilities to make our own drinks in the suite and I may be fussy but if I have paid for a suite I do expect that I can make a coffee for myself at any time and not be charged extra for it. Consequently we had quite an additional charge to pay at the end of the stay which the owner wanted us to pay seperately in cash for rather than incorporated into our total bill, she became quite obviously disgruntled with us when we explained that we would be paying the full total for everything on our card. Hot water for the shower was a bit slow in coming but otherwise no complaints about the bathroom. Double bed was two singles pushed together and quite hard mattresses. Our window didn't close fully in the bedroom and when we had a night of rain I found myself being sprayed. We reported it the following morning but there was no repair made whilst we were there. The window to the front was facing the main road which was extremely noisy. I didn't mind the walk into town or the harbour but was quite fed up with having to go out every lunch time and/or evening to eat. There is a local Italian which the staff will phone for you and the food delivered.
The breakfast was plentiful and we had no complaints.
The Doma Hotel is a charming place with a lot of history that it's owner and staff are quite rightly proud of but a boutique hotel it isn't. It is shabby chic that could do with tidying up a bit without losing its individuality.
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- Also Known As:
- Doma Hotel Chania, Crete