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“Very nice place to stay”

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Casa Delfino Hotel & Spa
Ranked #2 of 109 Hotels in Chania Town
Certificate of Excellence
UK
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Very nice place to stay”
Reviewed November 22, 2013

I always read some of the negative reviews of places I plan to stay before I go, mainly to avoid obvious hell holes, but also so that minor disadvantages don't come as an unexpected disappointment.
The problems with Casa Delfino really are of the minor inconvenience variety, in no way subtract from the overall quality of the experience and are far outweighed by the plus marks.
Firstly, the staff are very welcoming and helpful, excellent restaurant recommendations, the rooms are modern and very comfortable, I slept very well. The location for me couldn't be better. Everywhere is walking distance. The breakfast was very nice also.
Bad points? OK so the view wasn't good, but if you want a view you step outside and 30 seconds later you're standing on the water's edge looking across the beautiful harbour. It would have been nice to have a view from the room, but it really is a minor point. If you need a taxi and it can't come to the alley, it's only a couple of minutes walk, not a problem for me at all.
I have no problem recommending Casa Delfino wholeheartedly.

Room Tip: Room 5 split level bathroom/lounge and bedroom, so if you need to go in the night after too much wi...
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  • Stayed November 2013, traveled solo
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Helpful?
Thank MAL100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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834 reviews from our community

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Traveler tips help you choose the right room.   Room tips (163)
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English first
Leicester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 21, 2013

This was our second visit to Casa Delfino and it was every bit as good as we remembered! The building is in a fabulous position with great views from the rooftop terraces across the harbour and the old town. The staff were friendly and efficient and extremely helpful and the upgrade to the presidential suite was a lovely surprise!
We enjoyed every minute of our stay at the Casa Delfino in Chania and will definitely return.
Thankyou !

  • Stayed November 2013, traveled as a couple
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Helpful?
Thank Sarah C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palm Harbor, Florida
1 review
Reviewed November 18, 2013

We just came back from Chania and stayed in Casa Delfino. Excellent small hotel in Old town of Chania. We were staying in new Ottoman suite with private hammam! Location is excellent right in old town inside the walls. Few minutes walk to parking. Excellent helpful staff, each person doubles as concierge! They gave us restaurant recommendations. Excellent delicious breakfast with local specialties and made to order eggs and coffee. Highly recommended!

Room Tip: Not all rooms have elevator.
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  • Stayed November 2013, traveled as a couple
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Helpful?
Thank JewishTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed November 11, 2013

I had booked with a Backroads cycling tour and we stayed at this hotel for 3 nights. The hotel was a little bit of heaven at the end of a difficult cycling trip each day. The room was spacious and very clean. The jacuzzi was very much appreciated after the long uphill climbs on my bike. The best part of the Casa Delfino was the hotel staff. They were so friendly, helpful and kind. Anything I needed was taken care of by staff. The hotel is a real gem.

Room Tip: Some of my travelling companions said that they had ~60 steps to get to their room. Ask for a suite...
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  • Stayed October 2013, traveled solo
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Helpful?
Thank Janet D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Retford
1 review
Reviewed November 10, 2013

This stylish family run hotel certainly ticked all the right boxes.Its special location made me think I was part of a film set.All the staff were so friendly and genuine in their efforts to make our stay memorable.The leading light being Aris who became our where to go and restaurant guide.Breakfast was a feast.The Orange cake the star of the show.Eating in the charming courtyard was so atmospheric you could almost envisage an appearance of the Capulets and Montagues.We stayed in the Presidential Suite which was so calming,even though i experienced a mini earthquake during my stay!The steps,without a handrail, to the roof terrace were a challenge for my adventurous 20 month old granddaughter.The view of the Port fascinating and the roof terraces cool for cats and no one thinks twice about them being there.We all want to return.

  • Stayed November 2013, traveled with family
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Helpful?
Thank Jennifer W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bern, Switzerland
1 review
Reviewed November 6, 2013

Had a wunderfull time in this beautifull Hotel. Great view from the Presidential Suite, good and friendly service in the middle of the Old Town of Chania. We can highly recommend it. Have been there before and will go there again....

  • Stayed April 2013, traveled with family
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Helpful?
Thank Maliepaard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
39 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed November 1, 2013

Casa Delfino scores very highly both as an excellent hotel and its location in a quiet pedestrianised street just 2 minutes from the beautiful harbour. My wife and I stayed for a week at the end of October and thoroughly enjoyed our stay.
Although the first room we were shown was not entirely to our taste the staff were extremely helpful in showing us alternative rooms and the one we chose,no 4,was a delightful room,with a downstairs lounge and shower room,a mezzanine bedroom and a balcony overlooking the courtyard.The room was spacious.and clean and the bed was comfortable.
For breakfast,which is in the lovely courtyard,there was a great range of food and the staff were happy to cook any hot dishes,as required.
The staff were all extremely pleasant and helpful,with advice on restaurants,places to see,arranging transfers etc.and the owner is personally involved in making sure you enjoy your stay.
The only other point which potential visitors should be aware of is that as this is a converted villa there are no lifts to the standard rooms.The rooms are on 2 floors so if you have any problems with stairs it makes sense to stipulate a first floor room.All 22 rooms are different so it is not possible to give any further general guidance.
In summary I thoroughly recommend this hotel.

Room Tip: See my review
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  • Stayed October 2013, traveled as a couple
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Helpful?
Thank derek y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Casa Delfino Hotel & Spa

Property: Casa Delfino Hotel & Spa
Address: 9 Theofanous, Chania Town, Crete 731 31, Greece
Phone Number:
Location: Greece > Crete > Chania Prefecture > Chania Town
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites
Hotel Style:
#1 Romantic Hotel in Chania Town
#1 Business Hotel in Chania Town
#2 Luxury Hotel in Chania Town
#4 Family Hotel in Chania Town
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Casa Delfino Hotel & Spa 5*
Number of rooms: 24
Official Description (provided by the hotel):
Casa Delfino is a 17th-century Venetian palazzo that has remained in the same family for centuries. With just 24 rooms and suites, decorated with a mix of bespoke furniture and antiques, Casa Delfino is both intimate and exclusive. A pebbled courtyard of hand laid mosaics is a romantic oasis where guests can read, relax, or simply soak up the serene ambiance. ... more   less 
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Also Known As:
Casa Delfino Hotel Chania Town
Casa Delfino Hotel And Spa
Casa Delfino Hotel & Spa Chania, Crete

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