We stayed at this hotel for 10 days in September 2013.
Our Room was nice and clean and well looked after.
The BIG major advantage of this hotel is the staff are ALL so nice, charming and really helpful.
We arrived and Marghareta (the owner) greeted us with a map of Chania indicating all the best restaurants in town. They were!
The girls on the front desk, Christine , Vasia, Stella and Maria were all without exception so helpful. This experience is very rarely found in the UK. We think mainly because this is a family run hotel.
We also had exceptional service at breakfast with Aris, Dina and Stefanos all providing us with a truly great experience . Breakfast was different . They had lots of greek specialities, cakes, biscuits, fruit yoghurt rolls & fresh mini croissants.
I had a birthday whilst there and a chocolate birthday cake appeared that morning with all the staff present singing you know what ! Impressive!
I had a squeaky door handle in our bathroom and within a few hours we found the barman Costas with a can of WD 40 applying lubrication. An engineer’s panacea.
Ask any question to Aris (he says his name is Aristotle without the totle) and you will be in for a wealth of information from a multi lingual, educated young man who I suggested should really be on the stage.
PS Some reviewers found no lift. There is a beautiful lift that takes you to the roof Terrace!
- Official Description (provided by the hotel):
- Casa Delfino is a 17th-century Venetian palazzo that has remained in the same family for centuries. With just 24 rooms and suites, decorated with a mix of bespoke furniture and antiques, Casa Delfino is both intimate and exclusive. A pebbled courtyard of hand laid mosaics is a romantic oasis where guests can read, relax, or simply soak up the serene ambiance. ... more less
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- Also Known As:
- Casa Delfino Hotel Chania Town
- Casa Delfino Hotel And Spa
- Casa Delfino Hotel & Spa Chania, Crete