We stayed at Alcanea for just one day. We made a reservation through Booking.com and we got an email from Alcanea that confirmed our stay, In the email it said that we booked the smallest room and that they welcomed us.
When we arrived the girl at the front desk was so nice, she said to us that we had the smallest room and that we might think it was very small because we were so tall. We had a good laugh but the room was GREAT although it was small it had everything that we needed, it was clean, cosy and had great interior.
The girl at the front desk was very helpful and told us a lot about Chania and recomended a few restaurants.
Alcanea also serves some food, therefore we had a quick lunch when we arrived and had club sandwich and crete sallad, the food was excellent! And everyone in the staff was so nice.
We wished that we would had stayed for a few more days, the breakfast was also great, the guy who made coffees made a awesome cappuccino.
If we go to chania again we would defentaly stay at Alcanea!More