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“What a Brilliant Holiday!!!” 5 of 5 bubbles
Review of Mirabella Apartments

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Mirabella Apartments
Ranked #12 of 100 Hotels in Agios Nikolaos
Certificate of Excellence
GreenLeadersSilver level
Guildford
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“What a Brilliant Holiday!!!”
5 of 5 bubbles Reviewed August 30, 2012

We had a two bedded room with the most amazing views of the Gulf of Mirabella - just stunning! The Mirabella has a beautiful swimming pool with built in jacuzzi, which is just perfect to cool off and relax. Havania beach is less that five minutes walk and has sun beds and unbrellas for hire, toilets and showers and a beach bar for drinks and lunch and snacks. There are a couple of local restaurants that are very good and the Apartments are conveniently situated between Agious Nikolaos and Elounda- just a short cab ride away to either town.

The owners and staff at the Mirabella are lovely - helpful, friendly and very welcoming. We were delighted with our holiday choice and hope to return - we would happily recommend to others wanting a quiet, relaxed break in the sun.

  • Stayed August 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Diane B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Farsaris, Guest Relations Manager at Mirabella Apartments, responded to this review, September 28, 2012
Many thanks for your review and hopefully we will see you again very soon. The Mirabella Apartments are very convenient for guests who wish to visit Agios Nikolaos (3kms), Elounda (7kms) and Havania Beach (200m). Walking in to Agios Nikolaos is about 40 minutes at a comfortable pace with many places to stop enroute for a cold drink or something to eat. Driving or taking a taxi takes about 5 minutes and a taxi costs between 6-7 euro for up to 4 people. There are bus stops right outside the Apartments going to Agios and Elounda and buses are operated from 7am - 7pm and cost approx 1,6 euro per person.

Elizabeth
Reservation Manager
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291 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (65)
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durham
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 bubbles Reviewed August 28, 2012

We stayed in room 2 , which is an annex, the furniture was old, bathroom although very clean was again old, the kitchen had very basic facilities, would not like to think we were staying for any length of time. Four days was enough, the sun goes behind the apartments around three in the afternoon which meant the pool was in shade, although there is a small sun terr, which accommodated four sunbeds max. At the end of the day you get what you pay for, would not revisit.

  • Stayed August 2012
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
4 Thank DurhamLucy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Farsaris, Guest Relations Manager at Mirabella Apartments, responded to this review, September 28, 2012
We are sorry to hear that you do not think the reviews posted by previous guests are an accurate reflection of what we offer at the Mirabella Apartments.
There are two buildings that make up our accommodation. Building 1 has two x one bedroom apartments and is approximately 10 metres from building 2 which has 9 double studios, 2 triple studios, 3 apartments for 4 and 1 apartment for 5 persons.
The Apartments in building 1 have a new kitchen and are equipped with fridge, hot plate, toaster, kettle and all kitchenware and utensils and are very typical of self catering accommodation in Crete. Whilst the bathrooms are not new they are in very good condition and are very clean. Whilst one of the sun terraces only has space for 4 sun loungers there is ample space around the table tennis area where guests can move their sun loungers to and this area has the sun for longer. The Apartments face east, south east and watching the sun rising and disappearing behind the mountains in the evening is an experience many of our guests enjoy.

Elizabeth
Reservatin Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Berkshire
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed August 26, 2012

I have recently returned from an 8 night stay at Mirabella Apartments with my partner and after spending so much time trying to find where to stay I was so so pleased we chose these wonderful apartments! The owners are lovely and really friendly and Cleo was a star organising our taxis into Ag Nik or Elounda every night. Elisabeth is great and really helped us enjoy our stay with some great recommendations for restuarants, The Ferryman in Elounda was 'AMAZING' and so romantic!! The apartments are a 3-4 minute walk from a beautiful beach where the sea is calm and clear and there is a snack bar that is quite reasonable too. The food at the apartments is good though we tended to go into Ag Nik or Elounda as the range of restaurants was excellent. To sum up our break, the apartments, owners and staff are fab, apartments themselves are modern, spacious and very well kept. Amazing views over the bay where you can watch the sunrise and set. I cannot wait to go back and cannot recommend this place enough!!! Excellent value, great location and a really friendly, homely place to spend your holidays!

Room Tip: First floor room in building 2 gives the most amazing sea views. You can lay in bed and see the sea...
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  • Stayed July 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank sb74WestBerkshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Farsaris, Guest Relations Manager at Mirabella Apartments, responded to this review, September 28, 2012
We are so pleased that you were so pleased to have picked the Mirabella Apartments for your holiday. Havania Beach is a very short walk from the Apartments and the water is crystal clear. We recommend guests have aqua shoes as there are lots of little pebbles at the waters' edge. We have some snorkelling masks which we can provide to guests so they can see the fish swimming around.
Our snack bar is open from 8am serving food and drinks all day long. Taxis can be ordered from Reception or the bar and they only take a few minutes to arrive.

Elizabeth
Reservation Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Torino
Level Contributor
128 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed August 13, 2012

We enjoyed our staying. The studio was spacious and tidy. The furniture looks brand new and the bathroom is very large for a studio. The sun rises and falls in front of the apartments and it is a real pleasure to have breakfast and dinner on the balcony. The staff is competent, helpful and extremely kind. Unfortunately, during our stay the wifi signal was kind of low and sometimes we were not able to download our mail or to look up for infos on the net (This was probably due to the amount of guests connected!).

  • Stayed August 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank phdluchi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Farsaris, Owner at Mirabella Apartments, responded to this review, September 28, 2012
Since becoming aware of some guests experiencing W-Fi connection problems, we have installed a brand new Wi-Fi system which we provide free connection to all guests. Guests now have three Wi-Fi links from which they can choose their strongest connection.
Studios on the ground floor are slightly larger than those on the first floor and all offer lovely views of the sun rising.

Elizabeth
Reservation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bloomington, IN
Level Contributor
56 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
3 of 5 bubbles Reviewed July 26, 2012

We stayed here for two nights as a family of five. We had requested a one-bedrooms apartment, which was perfectly spacious, extremely clean, nicely laid out. However, since we were in the middle of a heat wave, the first thing we had asked when making the booking was whether they had air conditioning, and we were told yes. When we arrived, it was clear that the a.c. unit in the bedroom was not working. They found us a double room and two of us moved over there, we shut the door to the bedroom, but the a.c. unit in the main room didn't work very well either. Anyway, the next day they called a repair technician who said that it was a major problem and couldn't be fixed right away. They told us that they were now full, so couldn't we just use a fan? Or have the children sleep in the hot bedroom? We were pretty upset about this, and after some complaining they did find us another double room, cleaned it out, and we used it. They complained about having to clean it so late at night, but really, they had known all day that this was a problem.

It was a real shame about this problem, because otherwise the hotel was very nice. From the parking to the main hotel one had to walk through a charming garden of fruit trees and flowers (bit of a schlep if you couldn't roll your suitcases). The view across the harbor from the balconies was spectacular, especially at sunset. The pool was small but clean, there was a small area next to it with sunbeds, and a bar/snack bar next to it, all very well kept. The rooms, as I said, were very clean and well laid-out, the showers well planned so that they did not soak the entire bathroom. Not that much in the kitchen, and it was not so nice that the kitchen garbage was not removed each day, but it was adequate. The location was good (we had a car).

So all in all, there were nice things, the a.c. seemed to work in the doubles, but I'm not sure I would stay here again.

  • Stayed July 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank INTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Farsaris, Owner at Mirabella Apartments, responded to this review, July 31, 2012
We are very sorry that your stay with us at the Mirabella Apartments was spoiled by the air conditioning unit breaking down. As is often the way, if something breaks down does so at the most inconvenient time. As the engineer was unable to fix the AC unit immediately we did place a large and powerful fan in the bedroom of the apartment and we had hoped that this would cool your room. Unfortunately we only have two Apartments suitable to accommodate 5 persons and we were unable to move you as a complete family to another Apartment as they were all in use. We can only apologise for not anticipating that you would reject the fan in your bedroom and not having another Double Studio cleaned ready for your use.
We clean through each Studio and Apartment every two days and as you stayed two days, your accommodation was not cleaned out after the first day.
Our 15m pool has an embedded jucuzzi and it enjoys beautiful views over the Mirabello Bay.
Elizabeth Morris
Reservation Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed July 25, 2012

A wonderful location between Ag Nik and Illunda right on the beach. We had a fantastic relaxing, peaceful stay there recently. Made all the better by Elizabeth the manager who was extremely friendly and helpful. These are family run apartments which have all you need for a comfortable stay. The on site snack bar is excellent value and very tasty served with a warm friendly manner. I would recommed hiring a car (through Elizabeth prior to travelling) and getting out and about the island as the Cretans are very friendly people and the villages and views from the hills are breathtaking. Local restaurants we especially enjoyed for value for money and good food were Delta on the road into Ag Nik and The Ferryman in Ilunda. As Arnie says ......I'll be back!

  • Stayed July 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Kim B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Farsaris, Owner at Mirabella Apartments, responded to this review, September 27, 2012
Thank you very much for your kind review and we look forward to seeing you again in the near future. At the Mirabella Apartments, we like our guests to feel as relaxed as possible. We provide a professional yet informal and friendly service. We are happy to arrange car hire and watersports and recommend local restaurants and tavernas. We are happy to answer any questions guests may have before their arrival and we can be contacted at info@mirabella.gr

Elizabeth
Reservation Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dartford, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed July 21, 2012

Myself my family and friends have visited Agios Nikolaos 8 times in the past 9 years, what a wonderful part of the world. Each time we have stayed at the Mirabella apartments which are located just outside the main resort in a beautiful spot next to the sea with views that could only be described as fantastic. The apartments are clean modern but with a of touch homliness about them. We feel like part of the family when we visit with the owner and manager going out of thier way, to make sure that everyone is looked after. The bar is always open for food and drinks what evertime you need refreshments even early hours of the morning. The atmosphere is relaxed and freindly, so much so that all generations of my family and friends feel comfortable there, from teens through to 20s 30s 40s and dare I say 50s upto 80s. We shall be going for many years to come,infact our next visit will be an all girllie one next summer 'brilliant. What more can I say accept pay the Mirabella Apartments a visit, I gaurentee you wo'nt be disappointed. Chris Allen.

Room Tip: All the rooms are good
See more room tips
  • Stayed June 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank christine A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Farsaris, Owner at Mirabella Apartments, responded to this review, August 23, 2012
Thank you once again for spending your holiday with us, we certainly appreciate your continued loyalty. We are pleased that the Mirabella Apartments appeal to all of the age groups within your family and friends and that you feel so at home with us. We do our best to make people feel as relaxed and welcome as possible. Being a 5 minute drive or 40 minute walk from Agios Nikolaos allows people to have as quite or as busy a holiday as they wish. For those wishing a "night in" our pool bar serves food and drinks until you are ready for bed.

Chris, I'm looking forward to helping you enjoy your "girlie" holiday next year.

Elizabeth Morris
Reservation Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mirabella Apartments

Property: Mirabella Apartments
Address: Road to Elounda, Havania Beach | 3rd Klm on the Road Agios Nikolaos to Elounda, Agios Nikolaos, Crete 721 00, Greece
Location: Greece > Crete > Lasithi Prefecture > Agios Nikolaos
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Airport Transportation
Hotel Style:
#1 Green Hotel in Agios Nikolaos
#5 Best Value Hotel in Agios Nikolaos
#6 Romantic Hotel in Agios Nikolaos
#8 Family Hotel in Agios Nikolaos
#10 On the Beach Hotel in Agios Nikolaos
Price Range (Based on Average Rates): $
Hotel Class:3 star — Mirabella Apartments 3*
Number of rooms: 17
Official Description (provided by the hotel):
The beachfront Mirabella Apartments are set in a beautiful spot, with all the apartments enjoying views to Mirabello Bay. Free Wi-Fi, push bikes and free car parking are offered on site. All Studios and Apartments feature a sea-view with balcony or courtyard and have free air conditioning, a kitchen or kitchenette with fridge, coffee maker, toaster and kettle and a private bathroom with shower. Smart, yet friendly and informal, beachfront Mirabella Apartments are ideal for a family or single's holiday. The hotel's Mediterranean garden features a swimming pool with an embedded jacuzzi and a pool bar that overlooks the Mirabello Bay. Breakfast, lunch and all-day snacks, along with a large variety of beers and drinks area available by the pool-side. The mini-market can cover the majority of guests' needs during their stay. Stand up Paddle (SUP) lessons and board rental available. Mirabella Apartments are 3 km from Aghios Nikolaos, 7 km from Elounda, and 60 km to Heraklion Airport. ... more   less 
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Also Known As:
Mirabella Apartments Agios Nikolaos
Mirabella Apartments Hotel Agios Nikolaos
Mirabella Apartments Crete/Agios Nikolaos

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