Its a funny business booking an hotel, particularly if youre going off old photos in magazines and other peoples critiques. You haven't a clue whether the pictures have been 'photoshopped' or the people making the crits are friends of the manager or shareholders in the company!
Then theres the situation of the the hotel before you consider the hotel itself. Is it among the clubs and pubs of the resort, on the Mulsanne Straight of said resort or is in its own grounds surrounded by surf beaten beaches and palm trees with only the song of sea birds for company. . The hotel in this case is very close to the town centre and great for the evening meander around the coast or through the towns shops and tavernas.
Having closely analysed these factors theres the hotel. Who is it owned by and whats their reputation. How many hotels are there in the group and where are they situated.
The boxes so far ticked you book - you get out of your transfer vehicle take a first glance at the location and walk in to the foyer and how first appearances matter. The Hermes while pretty minimalistic has a clean and spacious entrance. The public areas on each floor are pleasantly carpeted. The rooms vary in size and aspect. We had a large 3rd floor room over the front door with delightful views from the balcony. The room was just off basic, but clean and adequate. Like others we found the beds hard, but the mattress topper was forth coming and made a huge difference. We would have liked to have slept with the balcony doors open but the noise of the silencer- less motor bikes and early morning coaches and delivery vehicles prevented that.
The sunrises were stunning. I would have preferred a light duvet to sheets and a bed cover.
The service in the restaurant was excellent Anthony and Eva et al were exemplary in their attentiveness and courteousness.
The food. The breakfasts lacked that je ne sais quoi that made it a great start to the day. It was all there fresh fruit oranges and grapefruit, but why oh! why tinned fruit in bowls - sorry Hermes not on! The same hot dog sausage for the full English every day - please! The fresh bread though was hard to beat and with Greek Honey was great. So, varied . Dinner in the evening was similar some star turns , when it was good it was greatbut more often than not it was of a mediocre standard. Lacking consistancy.
Evening entertainment varied similarly.
The present manager has been in situ a comparatively short time and is certainly hands on and door wide open in approach and it is very clear that he is making progress and will continue to up the hotels game. We wish him and his team every success. Given the pluses and minuses i hope we'll be back.
- Official Description (provided by the hotel):
- Situated on the coastal line of Mirabello bay, Hermes hotel gives you the opportunity to tastethe unique Mediterranean Sea and is only one step away from the heart of the lively city ofAgios Nikolaos. Hermes is the perfect starting point for those wishing to explore the wondersof Crete simultaneously offering an experienced service and numerous facilities for yourcomfort ... more less
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- Also Known As:
- Iberostar Hermes Hotel Agios Nikolaos
- Hermes Hotel Agios Nikolaos
- Hermes Hotel Crete/Agios Nikolaos
- Hermes Agios Nikolaos