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“unbelieveable”

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St. Nicolas Bay Resort Hotel & Villas
Ranked #2 of 95 Hotels in Agios Nikolaos
Certificate of Excellence
Reviewed June 24, 2013

Truly outstanding!
Staff so friendly and helpful. We were on half board and it was so very, very good...it could not be faulted, choices were so vast and delicious everything of the top order. Even the views from the terraces were to die for! My partner and I would normally be tempted out for the evening meal but not here. Even if you are only on a B and B basis the cost of an evening 4+ course meal here (£28 ) is a STEAL! One couldn't eat better. AND breakfasts!!!!! brilliant. In case you are reading this and think Lyn and I just eat ....... we are quite slim and fit, and enjoy good quality well presented food.
Perhaps the wine list could start at a lower price and all drinks are pricey.
Oh and the location and the pools and the gardens and the cleanliness believe all you see ....this place truly is exceptional.

Room Tip: sea view....we were never disturbed by any noise.
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  • Stayed: June 2013, traveled as a couple
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1  Thank David L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
managerGreece, General Manager at St. Nicolas Bay Resort Hotel & Villas, responded to this reviewResponded July 2, 2013

Dear Guest,
Thank you so much for your wonderful comments on your recent holiday with us and it is great to read how much you enjoyed everything from food, location, accommodation and your appreciation for our hard-working and friendly staff. Thank you especially for recognising and highlighting that the high quality of food served in our various restaurants is excellent value for money spent.
We hope to have the pleasure of welcoming you back to repeat the experience very soon.
Kind personal regards,
Costas Sp. Zarbalas, General Manager

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407 - 413 of 1,085 reviews

Reviewed June 24, 2013

This brilliant resort was recommended to us by a travel agent and he was so right!! We were there in August and it was a perfect vactation. The Manager welcomes you in person! the food was excellent - very greek and very special . The room was out of this world -we got a room with a private pool overlooking the sea!!! The surroundings of the resort are very nice and the resort itself very calming and beautiful. We had a great time and we do hope to have enough money so that we can have many more vacations at this resort.

Room Tip: If you can efford it - go for the rooms with the private pool and overlooking the sea
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  • Stayed: August 2012, traveled as a couple
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2  Thank 600909_
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
managerGreece, General Manager at St. Nicolas Bay Resort Hotel & Villas, responded to this reviewResponded June 26, 2013

Dear Guest,
Thank you so much for taking the time to post your great review on your holiday with us in August, 2012 and for highlighting your satisfaction with everything from our personalized service, food quality, accommodation and location.
We hope to have the pleasure of welcoming you back to repeat the experience very soon.
Kind personal regards,
Costas Sp. Zarbalas, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 22, 2013

As our regular family holiday destination that always seems to occur on my birthday, St Nicolas Bay never fails to exceed our expectations. Special thanks to the team at the Minotaure Restaurant and in particular, restaurant managers Christopher and 'Speedy Gonzales' Costas (pictured on the far right and left respectively, as well as the resident pianist in the middle) who, alongside all of the staff, have made our stay and my birthday that extra bit special! Suffice to say, we now proudly consider this hotel our 'second home' and feel a part of the St Nicholas family!

Room Tip: Well worth paying the extra for a front facing Club Room with private pool!
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  • Stayed: June 2013, traveled with family
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2  Thank FreddieHickman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
managerGreece, General Manager at St. Nicolas Bay Resort Hotel & Villas, responded to this reviewResponded July 2, 2013

Dear Guest,
Thank you so much for taking the time to post your great review on your recent holiday with us and of course your birthday celebration which is now a dear tradition for us. It is especially nice to cater for family on their big days and hope that you will continue coming back with your family for your annual celebration.
Kind personal regards,
Costas Sp. Zarbalas, General Manager

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Reviewed June 21, 2013

I stayed at the St. Nicholas Bay 4/6 to 11/6. I travelled with my elderly parents & we were upgraded to beautiful suites with private pool & felt thoroughly spoilt. It was quite ideal as my father is uncertain on his feet & inclined to wander off so was totally safe. The staff quickly spotted his vulnerability & couldnt have been kinder.
The buffet breakfast was excellent, every choice you could want with cooked to order dishes too. The freshly squeezed orange was a real treat. Equally the Table d'hote dinner was superb. Again freshly prepared choices plus a wide range of buffet dishes.
The hotel site is most attractive, set right on the bay with gorgeous gardens & pool area. Lots of choices of where to sit in shade or sun.

Room Tip: Ground floor rooms are quiet & you might get the same upgrade!
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  • Stayed: June 2013, traveled with friends
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Thank Grainne59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
managerGreece, General Manager at St. Nicolas Bay Resort Hotel & Villas, responded to this reviewResponded June 27, 2013

Dear Guest,
Thank you very much for taking the time to post your wonderful review on your recent visit here together with your parents and I am very happy to read that the accommodation allocated to you was perfect for your requirements and that our staff has recognised your fathers vulnerability, providing special care.
Thank you for emphasizing the quality and choice of food and restaurant service, especially at breakfast and dinner in our main restaurants as well as the beautiful location of our resort.
Hoping to have the pleasure of welcoming you back very soon.
Kind personal regards,
Costas Sp. Zarbalas, General Manager

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Reviewed June 18, 2013

We have recently returned from a fabulous break at the St. Nicholas Bay hotel. The location is superb, the spa has a rare mix of professionalism delivered by therapist that truly care. The food was always of a high standard but it is the staff led by Nicolas, the general manager, that really made the holiday so enjoyable it was 5 star service delivered with real personalities who, clearly had a love for where they were working and for what they are doing. This resulted in an extremely relaxing break we WILL be returning soon.

  • Stayed: June 2013, traveled as a couple
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1  Thank AnnieGary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
managerGreece, General Manager at St. Nicolas Bay Resort Hotel & Villas, responded to this reviewResponded June 26, 2013

Dear Guest,
Thank you so much for your wonderful review on your recent holiday with us and for emphasising the location, food and spa but especially your great experience with all our staff. I am extremely happy and grateful to read that the philosophy and one of the trademarks of our hotel, namely high professionalism combined with genuine care is being felt and recognised by our valued guests.
We look forward to the pleasure of welcoming you back very soon.
Kind personal regards,
Costas Sp. Zarbalas, General Manager

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Reviewed June 18, 2013

We heard a lot about Greece - and the reviews were both positive and negative. Anyway we were prepared for anything. We read all the reviews and decided to go there. When we arrived the welcome meeting was very warm. The manager of the hotel showed us our room, presented a basket of fruits and pastry and a bottle of champaigne. The room is quite spacious, nicely furnished and decorated. We got the room with the pool/sea view, which was very nice. Breakfasts are very good - both with quality and quantity. Rich with choice. There are 5 restaurants in the hotel - one for breakafasts, one for lunch, and three for dinner - two a la carte and one buffet. The taste and quality just outstanding. But MOST OF ALL we loved PEOPLE, working in the hotel. I have never seen such attentive and kind staff. They are very well trained and helpful.
Another thing is that hotel has it's own beach, though is it really small, but is hidden in a small bay with very clean and transparent water. Just by the beach you have water attractions/sports center. You also can rent a boat and make a trip to the nearest islands. The only we did not like, is that we had a wind for a few days that brought trash to the water.
Swimming pools are good and clean. We were very sad to leave. We loved the resort, people and Greece.

Room Tip: All rooms are very good, but if you're looking for a quiet one, ask the rooms that face the town...
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  • Stayed: May 2013, traveled with family
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2  Thank LokiA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
managerGreece, General Manager at St. Nicolas Bay Resort Hotel & Villas, responded to this reviewResponded June 26, 2013

Dear Guest,
Thank you so much for taking the time to post your great review on your recent holiday with us and I am so happy to read that although you were a bit apprehensive about going to Greece having read some negative reviews beforehand, you made a decision to prove the critics wrong and try it out for yourself, resulting in a wonderful holiday.
Thank you for your kind words about our staff. Yes, I am very proud of them all knowing that they genuinely care about all our guests and that they do their utmost to provide the high quality service and attention expected of a 5 Star Hotel.
Thank you for highlighting the location, choice of restaurants, the special welcome amenities in your room upon arrival, and our private beach which truly adds to the relaxing atmosphere of our Hotel.
We hope to have the pleasure of welcoming you back for another holiday very soon.
Kind personal regards,
Costas Sp. Zarbalas, General Manager

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Reviewed June 17, 2013

Excellent service, friendly staff , especially front desk, Mr Nicos Demetzos top class. Outstanding and very helpful.
Great location, very nice view, a lot of charm. Excellent food
Many possibilities do divert yourself , waterspouts etc
Tippelt/Switzerland

  • Stayed: June 2013, traveled with family
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Thank gregoire t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
managerGreece, General Manager at St. Nicolas Bay Resort Hotel & Villas, responded to this reviewResponded June 26, 2013

Dear Guest,
Thank you so much for posting your great review on your stay with us, highlighting the excellent service provided by our great and experienced staff, and especially Nikos Demetzos our Front Office Manager. I am delighted to read that you enjoyed the charming location and views, food and activities.
Hoping to have the pleasure of welcoming you back in the near future.
Kind personal regards,
Costas Sp. Zarbalas, General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about St. Nicolas Bay Resort Hotel & Villas

Address: Thessi Nissi 10, Agios Nikolaos, Crete 721 00, Greece
Location: Greece > Crete > Lasithi Prefecture > Agios Nikolaos
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#1 Top resorts Hotel in Agios Nikolaos
#1 Spa Hotel in Agios Nikolaos
#2 Family Hotel in Agios Nikolaos
#2 On the Beach Hotel in Agios Nikolaos
#2 Luxury Hotel in Agios Nikolaos
#4 Romantic Hotel in Agios Nikolaos
Price Range: $253 - $3,152 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — St. Nicolas Bay Resort Hotel & Villas 5*
Number of rooms: 107
Official Description (provided by the hotel):
A spacious Balcony or Terrace in each Room or Suite provides a private and secluded open air lounge to sit and relax with great sea views.- From the secluded privacy of your room balcony / terrace only 2 minutes walk through flower scented gardens to reach the private sandy beach and sunbathing terraces. ... more   less 
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Also Known As:
Saint Nicolas Bay Resort Hotel And Villas
Saint Nicolas Bay Hotel
St. Nicolas Bay Resort Hotel & Villas Crete/Agios Nikolaos

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