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All reviews beach bar animation team all inclusive drinks fish restaurant main bar private beach sea view indoor pool special thanks relaxing holiday evening entertainment buffet style beach volleyball bar staff enjoyed our holiday plenty of choice a la carte restaurant
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Reviewed July 11, 2019

this hotel, the staff customer service were just incredible. all the employees were genuine and nice and honest. i spent 7 nights there in june and can't rally think of anything negative. i would highly recommend this hotel and the staff to anyone with kids or without. the food was excellent and the service in the restaurants was excellent. the lady working the front desk was also just amazing. the only thing i didn't like was that when we ordered taxis the taxis all had a set price instead of using their meter for charging. for example the taxi from the hotel to the port were a set fee of 45 euros however the actual charge with the meter is only 35 euros. this hotel is definitely a 5 star plus hotel. I really commend them on their service and quality of food and would definitely return to the hotel.

Room tip: the general manager Yannis is really a fair and honest person
Date of stay: June 2019
  • Trip type: Traveled with family
    • Sleep Quality
    • Rooms
    • Service
Thank victor a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bellabeach2019, Γενικός Διευθυντής at Bella Beach Hotel, responded to this reviewResponded July 16, 2019

Dear guests,

Thank you very much for choosing Bella Beach Hotel and for your kind review.
We are pleased to see, how much you enjoyed your well deserved holidays in our hotel and how much you appreciate especially the food and the friendliness of our team.
Satisfaction of our Guests is our primary concern and we are very glad to welcome you again in our resort in the near feature.

With kind regards,

Giannis Kornelakis
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 11, 2019 via mobile

Bella Beach is a fantastic hotel at a great beach location - we loved it! Only 20 mins from airport so quick transfer. We arrived late and we're welcomed with a smile and quick check in. As it was our anniversary and late in, they left plates of delicious food and some fizz in our room. Room was spacious and spotless with a fab power shower, toiletries, fresh towels daily and robes.

Staff were superb - friendly and helpful from reception, waiters and bar staff. The pool areas fabulous and always got a bed. Was relaxing but plenty things to do to keep busy if you wanted - yoga, aqua aerobics, water polo etc. The Zen Spa was brilliant - very relaxing! We went to the gym which was well equipped for a hotel but lacked a bit on air con.

All inclusive was better than other places we've been on - standard of food was very high and had a huge variety. We are in buffet all the time and it was great. Huge amount of fresh and local produce, catering for every need. You would not go hungry here! Staff always went above and beyond. Various bars around pool and beach served you throughout the day and had some snacks too. Waiters brought fruit juices and milkshakes out around pool and beach which was a nice touch.

If you have kids there are lots of activities for them, staff were very good and animation team out on a show for them. Very child friendly.

Drinks were a bit disappointing though. Wine and beer were really nice, however, good cocktails and prosecco you had to pay extra. We were fine for just the odd drink so didn't bother us but a 5 star would include this I would think.

We did a trip to Spinalonga booked by an agency along beach prom from hotel for €25 which was good and interesting although it was a long day in the heat. You can book trips with hotel direct too. We looked forward to returning back to hotel after!

Overall we had a fantastic time at Bella Beach and would recommend. We rarely go back to same place but hoping to return here for another relaxing break!

Date of stay: July 2019
Trip type: Traveled as a couple
Thank elainemcgeachy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bellabeach2019, Γενικός Διευθυντής at Bella Beach Hotel, responded to this reviewResponded July 16, 2019

Dear Guest,

We are more than happy to read that you fully enjoyed your stay at Bella Beach Hotel. Nothing gives as more pleasure than to read that you had an amazing stay with us and that you remained completely satisfied with our facilities and services.

We are looking forward to welcome you again at our Resort.

With Kind regards,

Giannis Kornelakis
General Manager

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Reviewed July 7, 2019 via mobile

Bella Beach resort is a hidden gem in Crete, peaceful, with a staff that is kind and treats you like family. The Matre D’ of the restaurants ia a charming man and the food is high quality and fresh. The atmosphere is very relaxing. Kudos to Mia at guest relations for making us feel so welcome. Highly recommended.

Date of stay: July 2019
Trip type: Traveled with family
Thank TRAVELEROS_ENDERLEY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bellabeach2019, Γενικός Διευθυντής at Bella Beach Hotel, responded to this reviewResponded July 16, 2019

Dear guest,

We would like to thank you for taking the time to write your kind review on TripAdvisor website , following your recent stay in our Hotel.
We are more than happy to know that you found Bella Beach Hotel clean, cozy and comfortable with a real personnel feel, the staff always polite and helpful.
Thank you so much for your feedback and your positive evaluation. We will be really happy to have the pleasure to welcome you again in our Hotel.

With Kind regards,

Giannis Kornelakis
General Manager

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Reviewed July 6, 2019

Room tip: This only has the star rating coz of the size of the rooms very spacious
Date of stay: June 2019
  • Trip type: Traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Jet2holidays
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
bellabeach2019, Γενικός Διευθυντής at Bella Beach Hotel, responded to this reviewResponded July 16, 2019

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Reviewed July 4, 2019 via mobile

If you’re looking for a week in the sunshine and not much else this is the perfect place. Clean resort with a good sized pool, nice room, private beach.

Food is more than adequate with two “a la carte” options over and above the buffet restaurant. Generally very fresh food/salad options for everyone.

Onsite gym has decent equipment if small but beware the AC is massively inadequate for the fact the roof is thatched so prepare to sweat, a lot!

Staff are very friendly and helpful. My only complaint being that, as someone who likes to eat late in the evening, dinner finishes at 9.30pm and the staff start clearing away much earlier than that which was annoying and I felt over eager given you should have been able to turn up at 9.30pm to a meal if you so wished.

Otherwise. Thumbs up sunshine break!

Date of stay: July 2019
Trip type: Traveled as a couple
Thank U8786FHsusanp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bellabeach2019, Γενικός Διευθυντής at Bella Beach Hotel, responded to this reviewResponded July 16, 2019

Dear Guests,

We would like to thank you for your time to share your feedback for your experience in our hotel. We are delighted that you enjoyed your stay in our Resort.

We are looking forward to welcome you again in the future and offer our best services.

With Kind regards,

Giannis Kornelakis
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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