On arriving at the Mitsis we were offered a buffet as it was late in the evening....a nice, welcome touch. Our room 928 was quiet and offered lovely views of the sea and the island rooms. Close to everything. The decor was stunning, so clean for the whole two weeks, towels changed and housekeeping checking on you daily. A couple of calls to reception were dealt with immediately.
We agree with other people that the staff are fantastic, around the pool our drinks were brought to us by Nicos, sitting at the pool bar you could chat to Costos....lovely people. We were pleasant to the staff and reaped the benefit, some guests were just plain rude!
Animation staff were friendly, especially Shakira who spoke to us every day.
Food was fantastic, how people can complain is beyond me. The speciality restaurants were great BUT very difficult to book. Do not think that having to queue at 7.00am to book is the best way to spend your holiday. We would have liked to have tried them all. The Cretan and Italian were fab.Thank you Georgia for ensuring that 7 of us could sit together.
Pools were fine, a few tiles need fixing, especially around steps in main pool. Sun beds very comfortable.
Go on the land train to see the area around about, well worth it.
Entertainment in the evening is not brilliant, the Il Divo tribute night was really good. But that was it really.
All in all though a fab holiday. Thank you.
- Official Description (provided by the hotel):
- Laguna Resort & Spa, a member of Mitsis Premium Collection, started its operation on May 1st, 2011. The hotel’s excellent facilities along with its well-trained and passionate personnel have well established Mitsis Laguna Resort & Spa on the island of Crete. The hotel offers a wide variety of services carefully designed and managed by professionals to meet guests’ highest expectations. The golden colour of our front office desk, the handmade furnishing and the stylish decoration of the Lobby, together with our warmest welcome is where the unforgettable holidays begin. ... more less
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- Also Known As:
- Mitsis Laguna Hotel Anissaras
- Mitsis Laguna Resort & Spa Crete/Anissaras, Greece