This is a caution to all who believe you will get money back for services NOT rendered. EF will do... read more
This is a caution to all who believe you will get money back for services NOT rendered. EF will do... read more
I canceled my trip and the company would not honor the Basic Insurance I paid for cancellation... read more
Don’t use ef go ahead tours. Wound up being more expensive because of extras and travel protection the hotels were way out of area and too much time was spent on bus travels. Hotels were subpar as were the included meals in package. Some days were spent “shopping” at locations that were overpriced with kickbacks to them. Never again will I use them.
I am not looking forward to this trip , but I will go because there is no refund. I have traveled with a few different companies to Europe. The best was Tauck Tours in 2018. I decided to try EF Tours for a Greece solo trip coming this April-May. I decided to let them handle the flight b/c I noticed that this tour included a flight in Greece as well. Long story short, they sold me on a $1620 flight which would include airport pickup and a checked bag. They also claimed they would get the best flight. When I received my itinerary, I had the worst possible flight. Leaving DFW 6:20 am to Boston to wait for a 5pm flight. It is a 5 hr layover in Boston! I called customer service , agent basically said, we will not change anything without a cost of $300 that I would incur. They already overcharged me for an economy seat! The flight on Delta Airlines (their partner) and other airlines were averaging 1200. This is about 300-400 more, and the transfer and luggage is probably less than $150. The supervisor I spoke with also refused to change this. I have never been so disgusted in a company, but I want to warn other people. Avoid this company and do your own flights. Tauck provided me with a direct flight which was on KLM , airport p/u, and it was cheaper than the flights online.