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“attentive and helpful staff”
5 of 5 bubbles Review of Hermes Hotel

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Hermes Hotel
Ranked #18 of 325 Hotels in Athens
Certificate of Excellence
Hong Kong
Level Contributor
3 reviews
“attentive and helpful staff”
5 of 5 bubbles Reviewed August 19, 2013

We stayed here for 4 nights with 2 connecting rooms. Bathrooms are clean and air con is excellent which are the most concern for us all the time. However, one of the rooms has strong smell and after telling Eva at breakfast, this was no longer the case and the whole family enjoyed the stay. The hotel is managed in a very effective manner and staff are attentive despite average breakfast.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Anthony L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dorina S, General Manager at Hermes Hotel, responded to this review, August 27, 2013
Dear Guest,
Thank you for taking the time to share your experiences of your stay with us and our future guests. Your feedback helps us examine our achievements and to improve our service.
Best regards from all our staff.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,471 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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London, United Kingdom
Level Contributor
48 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed August 16, 2013

We stayed here for 3 days and found it it to be a really good hotel; a great option for exploring all that Atens has to offer. All the staff we encountered at the Hermes hotel were extremely helpful, especially the lade who made itinerary suggestions at breakfast. A cool clean oasis to escape the heat after a days sight seeing.

Stayed August 2013, traveled as a couple
Helpful?
Thank rintintin4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dorina S, General Manager at Hermes Hotel, responded to this review, August 27, 2013
Dear Guest,
We're delighted to read your comments and thank you for sharing your positive experience on Trip Advisor. Comments such as these are a tremendous motivation for us all to continue offering the standards of service to our guests. Thank you.
Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tauranga, New Zealand
Level Contributor
75 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 bubbles Reviewed August 16, 2013 via mobile

We spend two nights at the Hermes Hotel. We were thrilled withits location, very central to the Acropolis and other sights. The room was adequate for our requirements and very quiet. We were particularly impressed with the service we received when getting breakfast. One of the staff made the point of checking what guests had planned and then showing them exactly on the map where to find things. That was great service. Would recommend to others.

Stayed August 2013, traveled as a couple
Helpful?
Thank Karen255114
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dorina S, General Manager at Hermes Hotel, responded to this review, August 27, 2013
Dear Guest,
We would like to take this opportunity to thank you for your kind comments and for recommending us. As we are constantly trying to provide the best in accommodation and service, we were very happy to hear that you have enjoyed your stay with us.
Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa
Level Contributor
42 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed August 13, 2013

My fiance and I stayed here for a few days while in Athens and we loved it! Here is a summary of some pros and cons:

Cons:
- Wifi in the room wasn't very good

Pros:
- Great location walking distance to everything (couple mins to Syntagma Square, Monastiraki Square, and Acropolis)
- Many food options a couple blocks away around Monastiraki
- Wifi in the lounge and breakfast room was good and there was a computer with a printer as well
- Cookies, coffee, tea, and hot chocolate was always available in the lounge while you're hanging out using the wifi
- Great breakfast (fresh orange juice, fresh pastries, fruit, greek yogurt, fresh honey etc), they also let us in the dining room early when we had to check-out before breakfast officially started
- Rooms had a modern feel and a comfy bed
- front desk staff was always very helpful and friendly

We would definitely stay here again!

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ek050
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dorina S, General Manager at Hermes Hotel, responded to this review, August 27, 2013
Dear Guest,
I am more than happy to read your review with a lot of pros! Thank you for your high score.
I promise to take care of the wifi connection in the rooms which is sometimew weak.
Thank you again.
Best regards from all of us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Queensland, Australia
Level Contributor
322 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 135 helpful votes
5 of 5 bubbles Reviewed August 11, 2013

The Syntagnma Square is an easy 4 minute walk from the hotel. Bus 95 takes you directly to the airport and is 6 euros and leaves every 15 minutes. Bus stop is to the right of the square.

The rooms are small but well appointed

In the lounge area downstairs you can get coffee at any time and little biscuits. A very nice touch.

Breakfast is very good in a well appointed dining area. Wifi is good and included.

The hotels sister Plaka hotel has a roof top bar that overlooks the Acropolis and is wonderful at sunset. Its a 6 minute walk through Plaka.

You are in the heart of the Plaka area with its restaurants, bars and amenities. The Acropolis is walking distance (Remember its on top of a blasted hill)

For folk not used to heat remember that Athens is a Mediterranean country and it gets hot. We were walking/riding bikes in 38 degree heat but humidity was very low 10% so we found it very pleasant indeed.

But we saw some Europeans getting heat stress and really not doing well as they were not used to the heat.

The price was very good for the rooms and the staff actually cared and tried their best to help.

So recommended without reservation

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Auscoach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dorina S, General Manager at Hermes Hotel, responded to this review, September 9, 2013
Dear guest,
Thank you for highly recommending our hotel and for your detailed review. I am glad you enjoyed so much your stay and we wish lots of travelling in your life!
Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orange County, California
Level Contributor
32 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed August 8, 2013

Stayed for 2 nights at Hermes in Athens. Arrived after midnight on the first night but greeted by a warm welcome and a room that was prepared for my needs (3 kids, one of which a newborn).

The location couldn't be better. Plaka is probably the nicest place in Athens and we stayed in that neighborhood all day. In hind sight, I didn't even need the rental car I took as we spent all our time in Plaka - and there is plenty to see.

The hotel staff and wonderful people. The breakfast was great as well. I recommend walking over to the sister hotel 5 minutes away to see the gorgeous view of the acropolis. Do it towards sunset and it's even nicer.

Highly recommended in my book.

Room Tip: There is one elevator and it's small and slow so taking the stairs is often necessary. That'...
See more room tips
  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ron K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dorina S, General Manager at Hermes Hotel, responded to this review, October 7, 2013
Dear Guest,

Thank you for your warm comments about your stay in our hotel.I am glad that you were satisfied with the great location of the hotel and the service you received. It is always so nice to read such complimentary comments about our staff. We are pleased to hear that you felt comfortable and that your stay at the hotel was positive experience.We hope to see you again!!

Best regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa, Canada
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed August 7, 2013

Our stay in Athens was that much more enjoyable for the modern, extra clean, chic, comfortable lodging at the Hermes. Excellent breakfast, the friendly staff went out of their way to make us feel special and to facilitate our whereabouts. Centrally located in a quiet but close proximity of lively district and Acropolis.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mimi905
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dorina S, General Manager at Hermes Hotel, responded to this review, October 7, 2013
Dear Guest,

Thank you for taking the time to write such a nice review and I appreciate your mention of the friendly and attentive staff. It will be a real pleasure for us to host you in our hotel again.

With kind regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hermes Hotel

Property: Hermes Hotel
Address: 19 Apollonos | Plaka, Syntagma, Monastiraki, Athens 105 57, Greece
Phone Number:
Location: Greece > Attica > Athens > Plaka
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Airport Transportation
Hotel Style:
#8 Business Hotel in Athens
#16 Family Hotel in Athens
#17 Romantic Hotel in Athens
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hermes Hotel 2*
Number of rooms: 45
Reservation Options:
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Also Known As:
Hermes Hotel Athens

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