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“Excellent Location and Very Friendly”
Review of Hermes Hotel

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Hermes Hotel
Ranked #19 of 326 Hotels in Athens
Certificate of Excellence
Croydon, United Kingdom
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Excellent Location and Very Friendly”
Reviewed October 26, 2012

The Hermes Hotel is in an excellent location. Syntagma Square is only 3 minutes walk (handy for metro and X95 bus service to the airport) The restaurants around Plaka are just a few minutes walk and all the places of interest are not far away on foot.

The hotel is clean and comfortable, the staff are very friendly and there is a reasonable choice of items available at breakfast. At breakfast most days the Manager / Owner was around asking guests if there is anything she can do to improve their stay and helping new arrivals plan their day – pointing out attractions etc on maps. (She also appeared to speak many languages.) There is a small roof terrace which is very pleasant (guests can also use the roof terrace at the sister hotel – Hotel Plaka which is much larger, and has a bar in the evening and lovely views of the Acropolis).

I’ve not stayed at the Hermes before but I’ll be back.

  • Stayed October 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PalaceJohn2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dorina S, General Manager at Hermes Hotel, responded to this review, October 27, 2012
Dear Guest,

It was a great pleasure meeting you. I am glad I was helful to you with my advises.
Thank you for your review and for mentioning the roof roof garden with a view.

Hope to see again on a future trip to Athens.

Kind regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Sydney
Level 6 Contributor
128 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed October 25, 2012

We have been to Athens several times before but during this trip we discovered Hermes Hotel and found it to be the best hotel we've stayed at in all our visits. It is in a great location with easy access to Plaka and loads of restaurants, Syntagma Square, train station and bus terminus, the new Acropolis Museum, the Acropolis itself, and most other Athens sights.
The rooms are immaculately clean and of reasonable size for Athens. The bathroom was lovely - a good size and all relatively new and modern - not always easy to find for a reasonable price in Athens.
The staff were amazingly helpful. The Managing Director herself, Dorina, gave personal service, coming to speak with the guests in the morning at breakfast, asking you how you were finding your stay and providing advice and directions for whatever you were aiming to do or see that day. She was lovely - very friendly and spoke multiple languages. It was really like a family atmosphere.
The breakfasts were great - lots of good fresh options including a full english breakfast for those who like that, but also Greek specialities. Each day there were fresh bakery items just cooked - our favourites being spanakopita and bougatsa (one of the things we love in particular in Athens).
In addition, you were able to visit their sister hotel, Plaka Hotel, just a block away and have a drink at their roof bar and get 360 degree views of the city and amazing views of the Acropolis - particularly amazing at sunset. When you look around there you can see that there is not another venue in the city which could have as good a view as that.
An earlier review mentioned the cost associated with wifi which I found strange as you were able to obtain wifi passwords and use Hermes network for free. In addition, there was a PC in the lobby which you could use at no charge. You don't find that in many places.
Overall we would highly recommend Hermes Hotel. It is great value for money particularly when you just wish to spend your time visiting the sights. It has everything you would want or need and the helpfulness and friendliness of the staff and management are outstanding.

We loved it. We'll only be staying at Hermes Hotel now for all future visits to Athens .

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Yiannaki-and-PP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dorina S, General Manager at Hermes Hotel, responded to this review, October 27, 2012
Dear Yannaki and PP,

I was more than happy getting to know you, so thank you for choosing our hotel for your short stay.
I also thank you for taking the time to write such a detailed review whicn will be helful to future TA readers.
As for the previous review mentionning the Wi-Fi, client stayed last year. In our attempt to improve we value all reviews and we always try to match clients needs. Since this year we have offered the internet for free so client can feel as you did that the hotel is of great value.

Thank you again for your positive review and high score.

I look forward to seeing you soon again.

Best regards from all our staff.
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TA
Level 6 Contributor
110 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed October 21, 2012

We stayed in the hotel during our trip to Greece last year. The hotel is clean and nice, and the location is also great - close to most sites and monuments. The main disadvantage is the price - quite expensive, and even the wifi costs a lot of money :(

  • Stayed November 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
Thank Michal D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dorina S, General Manager at Hermes Hotel, responded to this review, October 27, 2012
Dear Guest,

I am glad to read that even a year later you remember positively our hotel.
I am pleased to inform you that since this year we have offered the internet for free and categorised the rooms. As sush, our rates are very compatitive and as some clients mention of good value.

I thank you for your review and hope you will be back with your family.

Kind regards
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Leeuwarden, The Netherlands
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 20, 2012

The Hermes Hotels is greate because the location is perfect, all the sites, monuments, central square Syntagmatos, restaurants are at walking distance. The hotel is clean, there is no noice disturbance, breakfast is excellent, they have Douwe Egberts coffee and most of all the staff is extremely helpfull! We had a great stay.

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Geke S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dorina S, General Manager at Hermes Hotel, responded to this review, October 27, 2012
Dear Guest,

I am so pleased to read that you had such a nice time in our hotel with your family!
Thank you for mentioning our rich breakfast, the clenliness and quietness of the rooms.

Hope to see you again when back in Athens.

Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Morgantown, West Virginia
Level 3 Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed October 18, 2012

If you are looking for a reasonably priced hotel in the heart of the Plaka, look no further than the Hermes. The rooms are comfortable, the breakfast copious and the roof top offers a good view of the Acropolis (although The Palka, a sister hotel a block away has an unobstructed view that is amazing)
The staff are so accommodating and helpful and the owner/manager Dorina is there daily to make sure that all guests' needs and wants are met.

I would definitely stay here again on my next trip to Athens.

Room Tip: Ask for a room with a balcony that faces the street to get a feel for the old town.
See more room tips
  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MountainMama808
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dorina S, General Manager at Hermes Hotel, responded to this review, October 26, 2012
Dear Guest,

Thank you very much for staying with us and for your positive review.
We are very glad that we matched your expectations and that you found that our hotel was of reasonably priced.

We look forward to see you again on a future trip to Athens.

Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 4 Contributor
37 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed October 18, 2012 via mobile

We arrived at the Hermes Hotel after traveling in a rental car from southern Greece. With our GPS we found the hotel without problems, but had to park up on the sidewalk outside the hotel in the narrow street as there was nowhere to pull in or park. After unloading our luggage, I entered the hotel with our children while my husband drove off (to go round the block) as we were blocking the road. I asked the man at the front desk for instructions and advice on where to park our car and he gave me instructions on how to reach a carpark that was at quite a distance from the hotel. Thankfully at that point, my husband arrived, having parked the car at a carpark he found by himself, just at the end of the block very close to the hotel and reasonably priced at 12 euros a day.
We then went to our rooms. We had 2 interconnecting rooms but unfortunately both had double beds. This was a bit disappointing, as we had specified our requirements when we booked. Our three children are too big to fit into a double bed, so we headed back down to reception as we has booked rooms which would accommodate 2 adults and 3 children. We explained this and asked for an additional portable bed or another interconnecting room. Unfortunately they couldn't do anything, but promised to move us into interconnecting rooms with a double bed and 3 single beds the following night, which they did, but it was frustrating that this situation occurred.
The rooms themselves are small but comfortable. They were very clean and the beds were comfortable. The breakfast was very good and the staff who looked after us at breakfast were very nice. The lady who cleaned our room was lovely. The roof top terrace was very nice and we walked up there to enjoy the view of an evening.
The location of the hotel is excellent. It was great to be able to step outside and be right in the heart of the old city and within walking distance of amazing sights.

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Oz_familyholiday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dorina S, General Manager at Hermes Hotel, responded to this review, October 26, 2012
Dear Guest,

I thank you for choosing our hotel for your stay in Athens.
I apologise for the inconvenience caused with the children's room. I will look further with the reservations department. I will do the same with the receptionist and the parking problem.
I am pleased you were satisfied with many other elements that we are offering and thank you for mentioning the cleanliness, our comfortable beds, the roof terrace and of course our excellent location.

Best regards to all your family.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Burleigh Heads, Australia
Level 3 Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed October 17, 2012

Lovely quiet friendly hotel which was close to Plaka area, Acropolis, restaurants, museums, transport. The room was very clean and comfortable, towels changed every day. Good breakfast. Staff were very helpful when we asked about a day boat trip around the islands, early breakfast, where to meet bus. All in all our four day stay in Athens was fantastic thanks to the hotel and its friendly staff.

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Burleighlad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dorina S, General Manager at Hermes Hotel, responded to this review, October 26, 2012
Dear Guest,

We thank you for your review and high score.
It is great for us to read that after four days you had a very positive experience and we managed to match your expectations. Thank you for mentioning our clean and comfortable rooms as well as the very central location with easy walking to all mayor sites and museums.

All our staff sends you their best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hermes Hotel

Property: Hermes Hotel
Address: 19 Apollonos | Plaka, Syntagma, Monastiraki, Athens 105 57, Greece
Phone Number:
Location: Greece > Attica > Athens > Plaka
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Airport Transportation
Hotel Style:
#8 Business Hotel in Athens
#16 Family Hotel in Athens
#17 Romantic Hotel in Athens
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hermes Hotel 2*
Number of rooms: 45
Reservation Options:
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Also Known As:
Hermes Hotel Athens

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