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“not bad”
Review of Hermes Hotel

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Hermes Hotel
Ranked #19 of 326 Hotels in Athens
Certificate of Excellence
Brasschaat, Belgium
Level Contributor
4 reviews
3 hotel reviews
“not bad”
Reviewed October 11, 2012

We had a room with streetview but we could not open de the window because of the noise of the airco units outside.
The towals needed a change and the room was not very confortable.
The breakfast was Ok and the lady who came by every morning gave some good advise concerning the places to visit.

  • Stayed September 2012, traveled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MarcRit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dorina S, General Manager at Hermes Hotel, responded to this review, October 17, 2012
Dear Guest,

Thank you for choosing our hotel for your stay in Athens.
We are sorry we did not match your expectations. It is a pity you did not mention it while you were here in order to change you room and offer you a very enjoyable stay.

I hope you will stay with us on a future trip to Athens. Please contact me directly to make sure for all necessary arrangements.

Best regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,506 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (167)
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Palmer, Alaska
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed October 9, 2012

Slightly on an inside road on the Plaka this hotel had everything you could ask for in a stay. It was in a great quiet location. We stayed in two triples to accommodate our family of six. The staff was excellent with the exception of one elderly front desk clerk who work the late afternoon shift. He seemed shady and was always trying to line us up with someone to eat or cab or something as if he were getting a kickback or they were relatives. Aside from that one staff member though the staff was out of this world kind, friendly, patient and helpful!!! The hotel was clean, nicely designed and everything worked! They were VERY nice to our four children (all under age 10). We stayed four days and had a great time. We've stayed in Athens several times before but all our usual places could not accommodate our growing family. So happy Hermes Hotel could. We will not forget it!

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CarmenAK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dorina S, General Manager at Hermes Hotel, responded to this review, October 12, 2012
Dear Guest,

Thank you so much for your wonderful title and review on our quiet area, clean rooms and friendly staff.
Concerning your comment on the reception staff, I think it was rather from his eager to help, than anything else, but, thank you for pointing it out in order to investigate further.

I am more than happy that we helped you to have an unforgettable stay!

Hope to see you again on a future visit to Athens.

Kind regards
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delhi
Level Contributor
57 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed October 5, 2012

the best part of the hotel is location. You can enjoy the views of acropolis from the rooftop. It is close to Syntagma square, palaka area and lot of good eateries around. The rooms are basic but have a decent size. Breakfast is reasonable.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank vk167
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dorina S, General Manager at Hermes Hotel, responded to this review, October 8, 2012
Dear Guest,

Thank you for your review mentioning the great location of our hotel, close all Archeological sites, restaurants and shops.

We hope to see you again on a future trip to Athens.

Kind regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlotte, North Carolina
Level Contributor
63 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed October 4, 2012

This is an excellent, reasonably priced small hotel in a safe, quiet area, and convenient for the major sights. The rooms are spacious and comfortable by European standards, and many have balconies. The breakfast buffet is good and extensive, with European, American and Greek options - feta cheese, tomatoes, olives, yoghurt and honey are a great way to start an Athens day !
The reception staff are friendly and very helpful, while the owner / manager ( Dorina Stathopoulou ) is an exceptional host who eagerly offers guests suggestions and help with any travel plans.
Would definitely recommend this hotel for a stay in Athens.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 979steve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dorina S, General Manager at Hermes Hotel, responded to this review, October 8, 2012
Dear Guest,

We have read your very kind comments with great appreciation and satisfaction.
It is great to read that you were pleased with your room, the variety of our buffet breakfast and our friendly staff.
We thank you for your time to share these comments on Trip Advisor, and for your high score.

Best regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 30, 2012

The hotel is in walking distance of the Plaka for souvenir shopping, dining and atmosphere, and for visiting the Agora, the center of ancient Athens, a must-see. The location is great for exploring the city on foot. Service was good - they held our luggage after we checked out so we could sight see and offered us tea in the lobby on our return before we caught our flight out. Rooms are simple but stylish, and our had a surprise 1/2 bottle of wine welcoming us. There is a little lobby bar/sitting area with computer access, and a rooftop terrace where you can take a beer. Breakfast was good, with a concierge checking in with diners and offering travel advice. We'd definitely recommend this place and would stay again.

Room Tip: Some rooms have balconies with a view of city roof tops, and table and chairs.
See more room tips
  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WorldTraveler859
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dorina S, General Manager at Hermes Hotel, responded to this review, October 1, 2012
Dear Guest,

Thank you for taking the time to share your positive experience on TA that will be helpful to other readers to make a hotel decision.
We are very pleased you liked the area with easy access to all sites. Thank you for mentioning our buffet breakfast, the storage room and the compimentary coffee and tea.

Your recommendation of our hotel is mostly appreciated.

Hope to see you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Antwerp, Belgium
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed September 27, 2012

Overal very good hotel. Staff speaks English and helpful. Rooms are OK, always cleaned properly, enough soap and towels every day. There is free wifi on every floor, so you don't lose signal strenght as you go up. There is also a roof terrace, but strangely enough you cant order any drinks so i suppose you have to bring your own. For a drink with a great view, visit the sister hotel of Hermes, the Plaka hotel. It has a great roof terrace with a bar and a view on the Acropolis, it's a 3-4 minute walk and staff will be happy to tell you directions.
Breakfast is good, eggs cereal bacon, toast bread etc...Manager frequently stops by at breakfast to ask you if everything is allright.
You cant have a better location than this, especially for this price. It's a 2 minute walk to Syntagma square which is the center basically, and if the weather is good it's a 15 minute walk to the Acropolis. Also alot of eating accomodations nearby. The road to the Acropolis from the hotel is pretty nice, with a lot of small typical shops in cosy and small streets. I would definitely stay here again, this hotel offers everything someone like me, who travels or business, needs.
On the ground floor there is also a self service bar where you can drink coffee and thea for free and relax a bit in some sofa's.

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FreddyD90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dorina S, General Manager at Hermes Hotel, responded to this review, September 28, 2012
Dear Guest,

Thank you for choosing our hotel for your stay in Athens and for your review.
We thank you for your review and for mentioning the free and strong WiFi as well as the very good location of the hotel for exploring Athens on foot.
Referring your comment on the roof terrace we are offering drinks from the bar in the lobby or clients can always enjoy a drink from our sister hotel Plaka just two blocks away.
Thank you for recommending us

We hope to see you again.

Best regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
2 reviews
Reviewed September 26, 2012

We,(my husband and anther couple), just stayed at the Hermes for the past week and had exceptional assistance from their entire staff re medical attention that my husband required. Dorina, the owner/manager, made arrangements for us immediately to attend an excellent English speaking doctor and hospital. Although our trip was cut short we will return to the Hermes in the near future I hope and enjoy the wonderful location, good breakfast and free coffee, internet etc.It is so close to the historical sites, and great tavernas you are able to walk to all over the Platka without difficulty to make a very pleasant holiday.
Thank you to all the staff for your assistance.
Marguerite and Dennis Locke

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Marguerite L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dorina S, General Manager at Hermes Hotel, responded to this review, September 28, 2012
Dear Guests,

It was a great pleasure meeting you all and be able to assist you on this unexpected insident.
I am pleased we managed offer you the best solution.
We all really hope that soon everything will be solved and we will see you soon again.

Our best regards and wishes.

Dorina
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hermes Hotel

Property: Hermes Hotel
Address: 19 Apollonos | Plaka, Syntagma, Monastiraki, Athens 105 57, Greece
Phone Number:
Location: Greece > Attica > Athens > Plaka
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Airport Transportation
Hotel Style:
#8 Business Hotel in Athens
#16 Family Hotel in Athens
#17 Romantic Hotel in Athens
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hermes Hotel 2*
Number of rooms: 45
Reservation Options:
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Also Known As:
Hermes Hotel Athens

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