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“Hermes Hotel: great and affordable in the heart of the city”
Review of Hermes Hotel

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Hermes Hotel
Ranked #19 of 326 Hotels in Athens
Certificate of Excellence
Athens
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Hermes Hotel: great and affordable in the heart of the city”
Reviewed July 3, 2012

This hotel had the best breakfast option out of any of the hotels or the cruise that we went on. The hotel is a small modern one on the edge of the Plaka, and is a great location for people on foot. Syntagma square is nearby, from where one can catch taxis, buses, or the metro. In particular, the X95 bus line from the airport goes to Syntagma every twenty minutes and only costs €5.

The staff at the hotel were very friendly and helpful. The rooms were very comfortable, and had air conditioning. It was a great place to stay to experience the heart of Athens.

Room Tip: Some rooms have balconies that look out onto the street.
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  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MissRT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Hermes Hotel, responded to this review, July 11, 2012
Dear Guest,

Thank you for your positive review about your stay in Hermes Hotel.
We are delighted to read that our breakfast was great for a morning start!
We are also very pleased that you experienced the friendly staff, the comfy rooms with air condition and of course our very central location.

Thank you again and hope to see you soon.

Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (168)
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Portland, Oregon
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 2, 2012

THis hotel is a great find in the heart of Athens Plaka. It is walking distance to the Acropolis and in the old part. It is very convenient by airport bus x95 from the airport to Syntagma then 3 blocks to the hotel. The breakfast is huge and the eating area is very nice and clean. The rooms are small but more than adequate for a short trip to AThens. My family stayed just 1 night to see the Acropolis befoer going on to Santorini.

  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank anc1963
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 2 Contributor
1 review
Reviewed June 30, 2012 via mobile

Staff were very good but don't eat at the night managers recommended restaurant as it was a real rip off!!!! Double charged on the taxes

Stayed June 2012
Helpful?
Thank Alan K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, USA
Level 4 Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed June 29, 2012

We requested a spacious room, but the first room we were given was very small; you had to edge by a bed to get into the room. And its bathroom was the size of an airplane toilet with a small tub added. If you turned on the water too hard in the bathroom sink, it bounced out of the small sink and out the door. We saw other bigger rooms and asked to be moved. They obliged and the second room was bigger and more comfortable. Its bathroom was quite nice. But both rooms had heavy scratchy dowdy bedspreads. I notice these are not featured on the photos of rooms on the hotel website.The hotel's location was good, near Syntagma Square, but in a quiet part of the Plaka. Breakfast was only OK (stale breadstuffs our first morning), but the hotel had hired a woman to talk to people at breakfast and help them with their plans for the day. This is a very nice feature that other hotels would do well to imitate. This hotel sufficed but we would not return there.

  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Mimar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Hermes Hotel, responded to this review, July 11, 2012
Dear Guest,

Thank you for mentioning the very central location and the excellent customer service we offering.
Referring to the room size, we most probably did not have any superior room available on your arrival. Clients who defiantly wish to stay in that type of room, are booking it and not have it on request and upon availability.
I hope you will consider staying in one of our properties on a future trip to Athens.

Best regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Adelaide, Australia
Level 5 Contributor
65 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed June 28, 2012

We were with a group of 27 people - rooms were really pleasant, clean and cosy. Access to the city was almost immediate - shops one way and Syntagma square, train and buses the other. The staff went out of their way to accommodate such things as holding excess luggage while we took an overnight trip and to allow us to utilise the quite large foyer one night for a meeting and another night for a 'happy hour'.
It's a little difficult to check in with a large group when there's only the small lift available but this is only a minor detail.
We were very happy with this hotel and would certainly use it again.

Room Tip: Front rooms have a little balcony which is a nice touch, but my sense is that all the rooms would be...
See more room tips
  • Stayed May 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bobbie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Hermes Hotel, responded to this review, July 11, 2012
Dear Guest,

We thank you very much for choosing our hotel for the stay of you and your group in Athens.
We are very glad we were able to satisfy your needs .
Referring to your comment about the small elevator, unfortunatly hotel buildings in Athens are old and for static reasons elevators can't be changed.

Hope to see you again on a future trip to Athens.

Best regards to all of you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne
2 reviews
Reviewed June 28, 2012

Stayed two nights. Good hotel in very handy, quiet spot. Provided early breakfast (0530) for those of us catching early connections to Island ferries.

  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Glen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Hermes Hotel, responded to this review, July 11, 2012
Dear Noosa Heads,

How nice to read that after your 3 occasions stay in Hermes hotel you were satisfied with our helpful staff, the service and the view from roof garden.

Thank you for your review and high score.

Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
new york
Level 6 Contributor
68 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed June 25, 2012

There were several pluses; good location, breakfast pretty good for 3 star (our breakfast experience in 3 star European hotels is dreadful), free internet in lobby, pleasant reception staff, touring help at breakfast, little rooftop terrace, water and cookies in lobby. We had a room with a little balcony and by European standards, the room was not small. The reason I would not stay there again, is that the bed was impossibly hard; it was like sleeping on a kitchen table, as were also the pillows; they were like sleeping on stone tablets. Also its true the location is good, but we saw a hotel in a much more fashionable area in the center (the street and immediate neighborhood of Hermes is disgusting), that advertised intself as a 4 star, was cheaper, and was on the most fantastic upscale street, with great cafes and coffee shops (one attached and belonging to the hotel, I think), right on top of the hotel. It would have been delightful to come back to this hotel at night, or any time, as it was extremely lively and pretty.
Also the shower had no shower curtain so that the bathroom was drenched after each shower.

Room Tip: We asked for a larger room with balcony, as were advised to do in tripadvisor. We did have a little...
See more room tips
  • Stayed June 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank littledebnewyork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Hermes Hotel, responded to this review, June 26, 2012
Dear Guest,

Thank you for choosing our hotel and for mentioning all the little details that pleased you.
Referring to your opinion about the sleeping quality, our mattresses have been recently replaced and while I can appreciate that customers may have different preferences it is hard to satisfy all tastes.
Regarding your comment about the special offer of a near by 4 star hotel, I am cetrain you are aware that all special offers ( like the one you are referring), are based on room availability at the time of the booking. This is quite different from the price of a firm booking which is done in advanced and which is guaranted.

I hope that you will consider us again for a future stay in Athens.

Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hermes Hotel

Property: Hermes Hotel
Address: 19 Apollonos | Plaka, Syntagma, Monastiraki, Athens 105 57, Greece
Phone Number:
Location: Greece > Attica > Athens > Plaka
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Airport Transportation
Hotel Style:
#8 Business Hotel in Athens
#16 Family Hotel in Athens
#17 Romantic Hotel in Athens
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hermes Hotel 2*
Number of rooms: 45
Reservation Options:
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Also Known As:
Hermes Hotel Athens

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