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Review Highlights
My favorite spa!!!

Amazing herbal steam room and all the steps of the steam rooms, sauna's and thermal showers are... read more

Reviewed April 3, 2017
RWorth99
,
Lake Forest, Illinois
First real relief of neck/shoulder tension! Nicolas!

The hotel is beautiful and historic. The location is great. But the spa...if you go for Thai... read more

Reviewed September 21, 2015
Barbara A
,
Oakland, California
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2 - 7 of 13 reviews
Reviewed July 3, 2017 via mobile

We loved the stay at the hotel and always treat ourselves to spa services. The service and spa ambiance was very nice. But the indoor pool echoes - it is very loud and crowded with kids. The pool is beautiful but a mess. Water on the floor (very slippery) and used towels scattered about. The hotel needs focused attention on the spa amenities at the prices charged. The robes and towels need to be updated. I felt like they were 10 years old. The therapists were good not great. A luxury hotel shouldn't disappoint on the spa. Please invest in a quiet lounge while guests wait for their service. The current set up is more of a closet than a tranquil environment.

Date of experience: June 2017
1  Thank HonestReviewNC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 3, 2017

Amazing herbal steam room and all the steps of the steam rooms, sauna's and thermal showers are unbelievable! I went to the spa every night and each day it made me feel better! It is great after a day of walking or after your long flight. A must have!!

Date of experience: March 2017
Thank RWorth99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 21, 2015

The hotel is beautiful and historic. The location is great. But the spa...if you go for Thai massage, do not hesitate to book (hopefully in advance) with Nicolas. You will find relief, and not just for a few minutes. Wow.

Date of experience: September 2015
Thank Barbara A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 28, 2015

i love spa. most 5 star hotel have a standard for spA. mostly, they are good. in this hotel massaged is good, room nices but old style. but what make the differences in this spa. the lady in the recepcionist and the masseur. they are like model. pretty, tall and have the style.

Date of experience: February 2015
Thank luckys339
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 7, 2014

This is our second visit to the spa. It is so serene and the staff is welcoming and very professional. We both love the massage and recommend it highly.

Date of experience: June 2014
3  Thank Lisa W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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