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Crowne Plaza Hotel - Athens City Centre
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Reviews (879)
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419 - 424 of 879 reviews
Reviewed September 3, 2013 via mobile

I can't say enough about the staff, amenities, and accommodations. Simply put, if you go to Athens and need a place to stay in town, look no further. This is the place. Rooftop pool and bar are great. The club room is simply wonderful. But best of all ate the staff. They will go out of their way to make you comfortable.

  • Stayed: July 2013
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1  Thank JRDamare
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 3, 2013 via mobile

The hotel is very good located, near the center of Athens. The rooms are great and very clean. I was impressed by the internet access that was very fast from my ipad and not once turned down. The price was a bit expensive and it could be free. You need to try the food from the restaurant. Whatever I ordered was delicious and totally deserves every penny.

  • Stayed: August 2013
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Thank Photonic_GR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 3, 2013

Very nicely decorated hotel. Comfortable to sleep at night since the curtains do great job blocking the sun light.Breakfast was good.

- Design is very nice but somehow its too dark and not alive.We didnt feel that welcomed (we got way better welcoming at other hotels). Staff would do only their job without making that extra step . I didnt feel that the staff were professional (specially at the breakfast area) except the guy at the front desk. Paying for wifi is not nice and also restricting number of users and giving each user a different password is not nice ether. Location is ok but there were no good restaurants next door. Very tiny pool without a nice view(i've seen better pool view in athens)

  • Stayed: August 2013, traveled with friends
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Thank AJutd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Crowne Plaza Hotel - Athens City Centre, responded to this reviewResponded September 18, 2013

Dear Ali_manunited,

Thank you for your feedback. We are delighted to read you had a good nights sleep at our hotel. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. We have taken note of your valuable comments and will use these to monitor and improve the quality of services we offer to our guests.

Thank you for staying with us, and we hope to have an opportunity to serve you again.

Sincerely,

Connie D
Case Manager
IHGCare

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 2, 2013

Really very poor compared with other Crown Plazas that I have stayed with in the past. The sheets on the bed were not fitted and when I complained I was told nothing could be done. The hygiene and cleanliness of the hotel is suspect. I watched staff wipe down a table with a napkin and then leave it on the table for the next guest to use! Overall a complete failure for Crown Plaza. And the Internet is slow and unreliable. Give this Crowne Plaza a miss and stay somewhere else in Athens.

Stayed: September 2013, traveled on business
2  Thank Mike B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Crowne Plaza Hotel - Athens City Centre, responded to this reviewResponded September 20, 2013

Dear Mike B,

Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectation regarding housekeeping, cleanliness and customer service which was unacceptable. We will address these points. I assure you the feedback of our hotel will be reviewed and most certainly forwarded to the appropriate departments. We take the confidence our guests place in us very seriously and work diligently to rectify any unsatisfactory experiences. We hope you give us a chance in the future to show you how great our hotel is.

Sincerely,

Orlando A.
Case Manager
IHGCare

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 27, 2013

Good hotel with , location is within Walking distance of city centre, the pool on the top floor is good but small only issue was that wifi was extra which is a bit like macdonalds charging for a bun !!

  • Stayed: July 2013, traveled as a couple
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1  Thank Iain R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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