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נועם ו
Tel Aviv, Israel

COULD BE BETTER

3.0 of 5 bubblesReviewed Jun 24, 2019
Perfect location.Nice room, not big but comfotable.Breakfast is O.K but nothing to write home about. The housekeeping team forgot to refill the toilet paper, to replace some towels and didn`t notice that the coffee machine`s tray is flooded with some liquid.
The main problem of the hotel is the front desk team. The receptionist are not friendly and impatient persons, the consierges are amateurs who can supply very little information. We shall not return to this hotel.
Date of stay: June 2019
Trip type: Traveled as a couple
5.0 of 5 bubblesLocation
1.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
electrahotelathens, Public Relations Manager at Electra Hotel Athens, responded to this review
Responded Jan 7, 2020
Dear Sir/Madam,
Thank you for selecting Electra Athens Hotel for your accomodation in Athens and for taking the time to give us your honest feedback.
I apologize for our staff's behaviour and for not making you feel comfortable with your stay.
I also note that you were not satisfied with our service.Thank you for letting us know and helpind us improve.
Hope you give us one more chance to win you back.
With sincere regards,
Electra Hotel Team
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (1,396)
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All reviews ermou street syntagma square great location walking distance fresh orange juice shopping district parliament building central location breakfast was excellent small room rooftop restaurant acropolis greece suitcases greek sights cafes
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Reviewed June 17, 2019

Earlier this month (June 2019) my travel friends and I stayed at this hotel for one night prior to a cruise, and for three nights after the cruise. The hotel is a 3-minute walk from Syntagma Square. The hotel staff is accommodating, and I must add that they went above and beyond in compassion and service. One of our party fell ill and had to be hospitalized. Although this was the busy season, the front desk staff extended the stay for the concerned spouse, efficiently arranged for daily taxis to the hospital, and, in short, were entirely helpful. The hotel is very well-maintained and the 10th floor breakfast room offers Acropolis views. Pool privileges are available at a nearby sister Electra hotel (which charges higher rates). This hotel is an excellent value.

Date of stay: June 2019
  • Trip type: Traveled with friends
    • Sleep Quality
    • Rooms
    • Service
2  Thank Elaine L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
electrahotelathens, Public Relations Manager at Electra Hotel Athens, responded to this reviewResponded January 6, 2020

Dear Elaine,
Thank you very much for your kind rating. We are glad to know that you enjoyed your stay with us and that you were happy with the value.The team at Electra Hotel Athens is always happy when our guests are happy with the service.Our people do their best to help you feel comfortable with your stay. We would love to have the chance to welcome you back in Athens for another stay.
Kind regards,
Electra Hotel Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 7, 2019 via mobile

Great location
Well organized, friendly personnel
Rooms comfortable clean and well equipped
Added amazing view, the best view from the roof restaurant
!!!
Great place to stay with family to get to know Athens

Date of stay: June 2019
Trip type: Traveled with family
2  Thank pacaseb
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
electrahotelathens, Public Relations Manager at Electra Hotel Athens, responded to this reviewResponded January 6, 2020

Dear Pacaseb,
We are very happy you chose Electra Hotel Athens for your stay in Athens. We are glad that the uniqueness of our view, friendliness of our personnel and the accessibility of our location made your stay unique. We would love to have the chance to welcome you back in Athens for another stay.
Kind regards,
Electra Hotel Team

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Reviewed June 3, 2019 via mobile

This hotel has the best location,just by the parliament on ermine street. Everything is in walking distance. The metro stations is 200 meaters away the hotel is beautiful and the dining room is on the roof level,watching the all city.
The staff is friendly and helpful and the room are nice,if you can afford,we took the suite which was great and breakfast was good too.
When again in the city we will choose Electra hotel again

Date of stay: May 2019
Trip type: Traveled with friends
3  Thank batyayogev
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
electrahotelathens, Public Relations Manager at Electra Hotel Athens, responded to this reviewResponded January 6, 2020

Dear Sir,
Thank you very much for choosing Electra Hotel Athens for your stay in Athens. Thank you for the nice comments about the beauty of our hotel, friendliness of our staff,cleanliness and comfort of our room and the accessibility of our location. We would love to have the chance to welcome you back in Athens for another stay.
Kind regards,
Electra Hotel Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 2, 2019

Very nice but small room. But most importantly great location close to the streets with the restaurants and shops and easy to get to the Acropolis. The restaurant on the top floor has an amazing view of the Acropolis. We sat up there with a drink one evening – very special. The bed was comfortable and bathroom new and modern. Would stay there again.

Date of stay: May 2019
  • Trip type: Traveled as a couple
    • Value
    • Rooms
    • Service
4  Thank jennifer653
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
electrahotelathens, Public Relations Manager at Electra Hotel Athens, responded to this reviewResponded January 6, 2020

Dear Jennifer,
Thank you very much for choosing Electra Hotel Athens for your stay in Athens. Thank you for the nice comments about the uniqueness of our view, the quality of our service and the accessibility of our location. We would love to have the chance to welcome you back in Athens for another stay.
Kind regards,
Electra Hotel Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 31, 2019

Much Better than Electra Palace in Athens. The service is excellent, the rooms are clean, and if you have one with a view is great because you see the Ermou street and the palace. Its location is perfect for everything; Close to the metro station; the palace, the pick up point of Hop-On Hop-Off; walking distance to Monasteraki and from there to Plaka.

Date of stay: October 2018
  • Trip type: Traveled as a couple
    • Location
    • Cleanliness
    • Service
2  Thank apg59
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
electrahotelathens, Public Relations Manager at Electra Hotel Athens, responded to this reviewResponded January 6, 2020

Dear Sir/Madam,
Thank you very much for choosing Electra Hotel Athens for your stay in Athens. It's always a pleasure to hear that cleanliness of our room, the uniqueness of our view and the swiftness of our service made your stay unique. We would love to have the chance to welcome you back in Athens for another stay.
Kind regards,
Electra Hotel Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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