This hotel looks fantastic from the outside and trendy on the inside but with no swimming pool or any additional leisure facilities, this is just one reason why this is not a 5 star hotel. Some of the facilities offered in their brochure were not in my room ie CD player. Service was also not great as I had to ask reception at least twice if i needed anything,although I must confess all the staff were very polite and pleasant. I had no chair in my room, which was obviously missing from the desk, which I needed fto work on my laptop and therefore requested one twice, only to eventually be told I could bring my laptop downstairs!?
My room was a little trendy, but not to the degree that I expected from their advertisements, ie the walls were white and curtains were dirty and were coming away from the rail and olive green and bland. However, my bed was large and extremely comfortable. But my room was small with a view of 4 walls and the bathroom tiny ie I could just about get in it and close the door! (there was a great power shower though) The heating did not work!!!! And the window handle was broken which I disovered at 3am when i was frozen and then unfortunately got a cold! Instead of moving me I was told to call reception everytime i wanted the window open or closed, ie obviously a system implemented to cater for a common problem! This really annoyed me as it was Autumn with variable weather ,ie sunny and hot one minute and raining and cold the next and I hated having to bother reception, who I had to ask twice sometimes and I made sure I only opened and closed my window once a day.
All in all the hotel was interesting and trendy., shame about my room .
- Official Description (provided by the hotel):
- Nine-story Hotel situated in the heart of commercial & shopping district. ... more less
- Also Known As:
- Grand Omonia Athens
- Hotel Grand Omonia