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“Best Western Ilisia, Athens” 2 of 5 stars
Review of BEST WESTERN Ilisia Hotel

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BEST WESTERN Ilisia Hotel
Ranked #201 of 337 Hotels in Athens
London, United Kingdom
1 review
“Best Western Ilisia, Athens”
2 of 5 stars Reviewed October 19, 2012

I agree with 'Aguiarreviewer' on every level. The Best Western Ilisia is very poor indeed on all level. Breakfast is very basic and pretty depressing. I believe they use long life milk rather than fresh milk. I believe they use the cheapest quality of every product. Cutlery not very clean. I'm staying for quite a number of nights and unfortunately I paid upfront with flight included through a travel agent, so I just have to live with my mistake. The only good thing going for this hotel is its staff (though there aren't many of them). They have been very professional and helpful. I CAN NOT recommend this hotel I'm afraid.

  • Stayed October 2012, traveled solo
    • 2 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Esperanza01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DIMITRIOS T, General Manager at BEST WESTERN Ilisia Hotel, responded to this review, April 9, 2013
Dear Esperanza01,

Thank you for your comments.
We are glad that you have found our professional staff helpful during your stay.
Please be informed that various actions have been taken, to tackle the issues raised in your review.
We look forward to welcome you back to Best Western Ilisia Hotel on you next stay in Athens.

Best regards,
Dimitris Tsekouras
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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198 reviews from our community

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    75
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (24)
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washington D.C.
Level Contributor
94 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
4 of 5 stars Reviewed October 3, 2012

Coming through Athens after going to the Islands--I am not crazy about Athens so did not spend much time here. Stayed at the Hilton before, which is literally next door. For less than 1/2 the price of the way too pretentious Hilton, you get a clean room with internet and free breakfast. You also get very very nice staff and a great location. They need to do some things like put new carpet down in the hallways, but its a nice, clean place and a great value. I would stay here again if I have to come to Athens.

  • Stayed October 2012, traveled solo
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank doberman32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DIMITRIOS T, General Manager at BEST WESTERN Ilisia Hotel, responded to this review, April 23, 2013
Dear doberman32,

Thank you for your feedback.

It seems you enjoyed your stay with us and this gives us great pleasure. We provide a great value proposition for a stay in Athens and we are glad that you found our team members friendly.

We hope to see you again in Best Western Ilisia Hotel in your next visit to Athens.

Best Regards,

Dimitrios Tsekouras
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
Level Contributor
90 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
3 of 5 stars Reviewed September 4, 2012

We stay in the Ilisia in Athens because it is convenient for visiting relatives who are based in Kessariani.

We were a bit disappointed this time because we normally book a particular room on the top floor which is at the back away from the road (very quiet) and which has a separate sleeping area for our daughter. We had booked that room, but were given on arrival a totally different double room with a child bed in it (so no room to swing a cat) which was at the front on the road. We weren’t that happy, but in the end we kept the air conditioning on all night which blocked out almost all the road noise.

The location of this hotel is not bad, it’s just beside the Hilton, and it’s cheap for Athens.

Room Tip: We stay in the Ilisia in Athens because it is convenient for visiting relatives who are based in Kes...
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  • Stayed August 2012, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank littlejane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Lauderdale, Florida
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed August 28, 2012

The hotel is situated right behind the Hilton hotel, Starbucks coffee is right next to the hotel, and in walking distance some great tavern's. The rooms are clean, and comfortable, close to the city center, just one station away from Syntagma station (were the Greek Parlament is), and two stations from Monasteraki were you can find great shopping and food. Evangelismos is the subway station 5 minutes walking distance from the hotel. And when you are ready to leave to the airport and do not want to pay 60 to 90 euro's, in front of the Hilton hotel runs the X95 bus, 6 euro's to the airport, 2 to 3 minutes walking distance.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank Asterios G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
romania
Level Contributor
296 reviews
148 hotel reviews
common_n_hotel_reviews_1bd8 217 helpful votes
4 of 5 stars Reviewed August 25, 2012

The area is known to the people of Athens as The Hilton, and this hotel is located just behind the Hilton. Metro station 5 minutes walking distance, central attraction are at 2-4 stops away. And you can see Lycabette's Hill from just outside the hotel.
Rooms are small but have all the amenities, breakfast is decent, and you can park on the streets around the hotel. Easy access by car from the highway or airport.

Room Tip: Ask to see the room first!
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  • Stayed October 2011, traveled with family
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank ggabi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Limassol, Cyprus
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 13, 2012

Ideal hotel ,or couples close to the center,easy to go in & out of Athens by car,Clean , not noisy
excellent service ,fair price

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank PAFOS1953
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed July 9, 2012

For a 4 star hotel, is very poor at all levels. Average cleanness, small rooms, no confortable beds, old towels, no worries on details. Very poor breakfast. No wi-fi on upper flloors. Small, overall: poor. I've been in much better 3 stars than Ilisia.

  • Stayed July 2012
    • 2 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 2 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
3 Thank Aguiarreviewer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DIMITRIOS T, General Manager at BEST WESTERN Ilisia Hotel, responded to this review, April 9, 2013
Dear Aguiarreviewer,

Thank you for your comments.
We are sorry to hear that you were not satisfied with our services during your stay in July 2012.
Please note that significant changes have taken place since your last visit. Wi-Fi is now available throughout the hotel, free of charge, breakfast offering has been upgraded and attention to cleanliness has always been a priority.
Hoping that we can be of service in your next visit to Athens.

Best regards,
Dimitris Tsekouras
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about BEST WESTERN Ilisia Hotel

Property: BEST WESTERN Ilisia Hotel
Address: 25 Pros Michalakopoulou, Athens 115 28, Greece
Location: Greece > Attica > Athens
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#74 Luxury Hotel in Athens
Price Range (Based on Average Rates): $
Hotel Class:4 star — BEST WESTERN Ilisia Hotel 4*
Number of rooms: 90
Reservation Options:
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Also Known As:
Athens Best Western
Best Western Athens

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