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“Wow, wow and wow!”
Review of New Hotel

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New Hotel
Ranked #11 of 325 Hotels in Athens
Certificate of Excellence
GreenLeadersGold level
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Wow, wow and wow!”
Reviewed September 2, 2012

We visited the New Hotel for 2 days on our honeymoon tour, the hotel itself it's like a modern art museum! You have to visit it! The breakfast (included) consisted in the most delicious freshly baked bread i've ever tasted and the service just outstanding!

Stefania welcomed us so kindly, quickly gave us an early check-in... and arranged everything for us during our stay in Athens, she seemed trully passionate about customer service... loved it!

I strongly strongly recommend that if you visit Athens, you must stay here!

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Constantino M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
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Traveler tips help you choose the right room.   Room tips (295)
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English first
Charlotte, North Carolina, United States
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed August 30, 2012

This hotel experience was superb in every way. The desk staff helped us resolve a BIG problem with having left important belongings on the plane, there was a terrific "snack" lunch to enjoy at our leisure, the room was beautiful, the bed perfect, various special pillows available, robe and slippers provided. I could go on forever. Not to mention that the hotel is centrally located within walkkng distance of most important sites. The four of us loved everything about the New Hotel.

Room Tip: We did not use the pool or spa but it all looked amazing!!!
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  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank oshkoshwriter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YesHotels, Manager at New Hotel, responded to this review, August 31, 2012
Dear Guest,
It is always a great pleasure to have you at New Hotel as our guest. Such positive reviews are very encouraging and motivate us to keep improving! We are glad that you enjoyed our accommodation as well as our location and services. . It will be our pleasure to accommodate you again on your next visit in Athens.
Kind Regards
Dimitris Valyrakis
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phoenix
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed August 30, 2012

From the minute we stepped into the lobby until we checked out 3 days later The New Hotel was perfect. The reception staff was pleasant and helpful, over and above the call of duty. The New Taste Restaurant is fabulous! They bake their breads and pastries on site several times a day and we couldn't get enough, eating breakfast there daily... a full breakfast and dinner there, too. This is not your typical small hotel restaurant. They surprised us with their excellence every day.

The restaurant staff treated us like family. I was there on my birthday and they helped me celebrate it with a great meal topped off by a complimentary little cake complete with birthday candle. Foteini, or the sunshine girl as the guests have dubbed her, was attentive and charming, intent on ensuring us a wonderful dining experience. She chatted with us at length and even emailed us some information on other greek islands on her day off Now that's what I call service! Every member of the wait staff, bus staff, chef was knowledgable and friendly.

This is a very well run hotel. The rooms were small but very clean, well appointed and the beds were very comfy. I used the spa on several occasions and the gym. Both were spotless and well appointed. The spa had discounts for spa treatments and I found the treatments professional, relaxing and a good value for the money.

My husband I I love boutique hotels and this one surpassed our expectations in so many ways.

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank xxxbarbiexxx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YesHotels, Manager at New Hotel, responded to this review, September 3, 2012
Dear Guest,
Thank you so much for taking the time to share with us such a detailed review. We are glad that you enjoyed every moment of your stay at New Hotel as well as our restaurant New Taste. Our aim is to offer comfort and hospitality to all our guests and make your accommodation as comfortable as possible. On behalf of our staff and myself would like to thank you for your kind remarks and it will be our pleasure to accommodate you again on your next visit in Athens.
Kind Regards
Dimitris Valyrakis
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
london
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed August 28, 2012 via mobile

Great little hotel in the heart of Athens. Walking distance to everything, all main tourist locations and staff really helpful and friendly.

The lady on reception booked us a meal at an amazing restaurant across town, best table in restaurant on roof terrace overlooking acropolis by night, wow!

Rooms really nice. Just what you need for a short stay in a great city!!

Stayed August 2012, traveled as a couple
Helpful?
Thank charlotte023
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YesHotels, Manager at New Hotel, responded to this review, August 29, 2012
Dear Guest,
Thank you so much for your kind words. It is always a pleasure to receive such positive reviews and know that you enjoyed our accommodation at New Hotel as well as our location.
We will be happy to share your encouraging comments with the rest of our staff and would love to welcome you again on your next visit in Athens
Kind Regards
Dimitris Valyrakis
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level Contributor
27 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed August 28, 2012

We enjoy when you can see and feel that somebody has thought of every little detail in a hotel. New Hotel is one of those hotels. The location was just perfect for us and it's amazing how much more value you get for a hotel like this vs. the typical big 5* hotel - e.g. the tasty juice or omelet at the cool displayed and good quality breakfast buffet. The look and feel makes the holiday more interesting and it also seems like the employees are effected by the nice atmosphere at New Hotel.

Room Tip: Try to get a good view, but it's not that important
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  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Karsten G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YesHotels, Manager at New Hotel, responded to this review, August 29, 2012
Dear Guest,
Thank you for choosing New Hotel during your stay in Athens as well as your kind words. Our aim is to offer comfort and hospitality to all our guests and offer an unforgettable experience. We are glad that you enjoyed our accommodation as well as our breakfast selection at New Taste. The hotel team and myself would like to thank you and we will be more than happy to accommodate you again on your next visit.
Kind Regards
Dimitris Valyrakis
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Hartford, Connecticut
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed August 27, 2012

New Hotel is one of the most uniquely designed hotels I have seen. It is a true boutique hotel with only a handful of rooms per floor. The room design was top notch, service impecable and the restaurant delicious. We had connecting rooms, each unique in its decor, both spotlessly clean. It was a quiet and comfortable night sleep. The location was within walking distance to the Acropolis and an easy transfer ride to the ferry. It was a fantastic stay!

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tara K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YesHotels, Manager at New Hotel, responded to this review, August 29, 2012
Dear Guest,
Thank you for taking the time to share with us your kind comments. We are glad that you enjoyed your stay at New Hotel as well as our services. It will be our pleasure to accommodate you again on your next visit in Athens.
Kind regards
Dimitris Valyrakis
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Maputo, Mozambique
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed August 24, 2012

Athens was part of the trip my mom and I took to Turkey and Greece in August 2012. Having just arrived from Istanbul, we were delighted to continue our experience at yet another great hotel.

Besides the absolute hip element in terms of design and decor, the hotel does not lack in age old hospitality and warmth. Great staff that helped us plan our 4 days in the city patiently. They had no problem in calling restaurant after restaurant to reserve lunch and dinner tables.

Super professional, yet warm and friendly at all times with the best croissants ever! Super delicious! We could not resist those and even after walking up to 8 hours a day, we noticed the liking we had taken to it :)

On two accounts we had some rather personal and somewhat embarrassing situations to deal with. The staff were impeccable at handling it with such poise and ease. Thanks so much!

Very well located right in the heart of it all you couldn't ask for a better location- seriously! I always say, spend a little more and have great comfort when returning from a tough day in the city :)

Only two complaints:

- Poor lighting for make-up [perhaps due to the reflection of the gold into the mirror]
- Very expensive albeit very good laundry service [have it done elsewhere if you can]

Will definitely stay at this and your others hotels without reserve!

Room Tip: We stayed in the Evil-Eye room with a veranda overlooking the side street. Loved the design and deco...
See more room tips
  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Cherese N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YesHotels, Manager at New Hotel, responded to this review, August 27, 2012
Dear Guest,
We would like to thank you for taking the time to share with us your experience during your stay in Athens. Receiving such positive comments as yours encourages us to offer our outmost .The hotel team and myself would like to thank you and we will be delighted to accommodate you again on your next visit in Athens.
Kind Regards
Dimitris Valyrakis
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about New Hotel

Property: New Hotel
Address: 16 Filellinon | Syntagma Square, Athens 105 57, Greece (Formerly Olympic Palace Hotel)
Phone Number:
Location: Greece > Attica > Athens > Syntagma
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
#1 Green Hotel in Athens
#3 Business Hotel in Athens
#5 Family Hotel in Athens
#6 Romantic Hotel in Athens
#9 Luxury Hotel in Athens
Price Range (Based on Average Rates): $$
Hotel Class:5 star — New Hotel 5*
Number of rooms: 79
Official Description (provided by the hotel):
New Hotel is located 200 meters from Syntagma (Constitution) Square, the most central part of Athens, a center point to the daily activities of all Athenians. An ideal location to get the best of Athens, from ancient to modern times. New Hotel, a deluxe property totally designed (with exclusive furniture) by Campana brothers. 79 rooms & suites in total, featuring a strong and authentic Greek design concept within the rooms under the perception of the Campana brothers. ... more   less 
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Also Known As:
Olympic Palace Athens

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